Account Manager (Tpa) Jobs

We are seeking an Account Manager to join our team in British Columbia or Ontario.

The Account Manager at Sirius Benefits provides service and support for internal and external clients. They are responsible for managing and retaining an assigned block of business while maintaining excellent service and positive relationships with all our advisors and clients. They mentor, coach and support the development of the Client Services team.

Sirius Benefits, a division of People Corporation, works with small to medium-sized employers across Canada, administering their group employee benefit programs. Learn more about us here!

The Account Manager will:

• Thorough knowledge of the client life cycle to manage and retain a block of business
• Gather and utilize client data to assist in identifying client-focused opportunities
• Ability to multitask, prioritize and manage workloads
• Build and maintain Advisor relationships and support Plan Administrator relationships
• Anticipate, recommend solutions and make decisions based on the needs of the client
• Mentor, coach and support team members and other colleagues (including external)
• Manage and retain an assigned block of business in relation to plan design, cost containment initiatives and renewals

To be successful as an Account Manager with Sirius, you will need:

• 1+ year of previous work experience or equivalent in a similar role such as insurance or group benefits or client services
• Good verbal and conflict resolution skills, and very good written and listening skills
• Good analysis ability - demonstrated capability to understand complex contracts
• 1-2 years post-secondary in relevant field of study
• Good teamwork and collaboration skills
• Good problem solving, decision-making and critical thinking skills
• Flexibility to adapt to a changing environment

All-star candidates will have:

• Previous industry and insurance knowledge
• Computer proficiency, including MS Office: Word, Excel, and databases
• Training in customer service
• GBA Designation and or Life License

What's in it for you:

• Extended health care and dental benefits
• A retirement savings plan with company contributions
• A suite of Health & Wellness offerings
• Mental Health programs and support for you and your family
• Assistance for the completion of industry designations
• Competitive compensation
• Learn by working alongside our experts

This full-time role is performed in an office-based environment which can be at a People Corporation work center and/or remote. At People Corporation we are committed to helping businesses succeed. We are a national provider of benefits, retirement, wealth, wellness, and human resource solutions. Our experts and solutions serve over 20,000 clients representing nearly 3 million Canadians. We offer customized solutions designed to fit the unique needs of businesses and their employees, members and stakeholders.

Providing an inclusive, accessible environment, where all employees and clients feel valued, respected and supported is something we're committed to. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential. If you require an accommodation or an alternative format of any posting please reach out to [email protected]