Register
Recruit Create CV

Client Service Director Jobs

Client Program Director Jobs
By Manpower Group At Montreal, Quebec, Canada
Manage and/or create client compliance requirements and dashboards to ensure we are meeting client service level agreements and requirements.
Manage and drive service level agreement requirements (SLA's / KPI's) and other determined Manpower or Client criteria.
Understand and educate client contacts on the dynamics of the local market, labor and workforce management.
Comprehensive benefits include Medical, Dental, Life, Vision, extended health care and a health care spending account.
Creates client strategy and assists Site Managers & support teams with site strategy regarding client satisfaction, growth, profitability, and continuous improvement.
Experience: Prior experience managing dedicated onsite programs
Client Program Director Jobs
By ManpowerGroup At Greater Toronto Area, Canada
Manage and/or create client compliance requirements and dashboards to ensure we are meeting client service level agreements and requirements.
Manage and drive service level agreement requirements (SLA’s / KPI’s) and other determined Manpower or Client criteria.
Understand and educate client contacts on the dynamics of the local market, labor and workforce management.
Comprehensive benefits include Medical, Dental, Life, Vision, extended health care and a health care spending account.
Creates client strategy and assists Site Managers & support teams with site strategy regarding client satisfaction, growth, profitability, and continuous improvement.
Prior experience managing dedicated onsite programs
Client Service Coordinator - Clinical
By Bayshore HealthCare At Sarnia, Ontario, Canada
Company sponsored Benefits (health and dental) for you and your family
Easy Access to managers who listen and support the important work you do!
Highest industry wages for the critical work you do
Paid orientation and paid training
Opportunities to grow in your career
We Value Our Bayshore Employees With
Client Service Coordinator - London
By Bayshore HealthCare At London, Ontario, Canada
Company sponsored Benefits (health and dental) for you and your family
Easy Access to managers who listen and support the important work you do!
Highest industry wages for the critical work you do
Paid orientation and paid training
Opportunities to grow in your career
Must be available for evenings, weekends and vacation coverage**
Représentant Du Service Client/Représentante Du Service Client
By Linde At Varennes, Quebec, Canada
Assurer le traitement efficace des commandes ainsi que répondre aux appels téléphoniques.
Tisser et entretenir des relations avec le client.
Réviser et appliquer les meilleures pratiques de travail.
Axer ses activités sur la vente et la promotion incitative de la glace sèche.
Participer à des séances de formation continue pour améliorer la connaissance des produits et les compétences.
Travailler en étroite collaboration avec le gestionnaire de territoire, superviseur et directeur d’usine.
Client Service Assistant Jobs
By Baker Tilly Canada At Dartmouth, Nova Scotia, Canada
Submit receipts and expense reports to the Finance Department
Accurately complete any data entry or information updates, as assigned
Minimum of two (2) years relevant experience (office, call center, administrative assistant, supporting role, tax, or accounting firm, etc.)
High school diploma or equivalent education required
Experience in the accounting or tax industry would be a definite asset
Above-average attention to detail and organizational skills
Client Service Consultant Jobs
By Randstad Canada At Toronto, Ontario, Canada
Opportunity to add experience from an excellent company that would look great on your resume
2-4 years of customer service/administrative experience or a similar client-focused role
Excellent oral and written communication skills
Send a copy of your resume to [email protected] and mentions CSR - Remote
Great work-life balance - 9 AM - 5 PM or similar schedule
Excellent on-boarding process, with great training provided around client service and de-escalation of calls
Client Service Associate Jobs
By BMO At London, Ontario, Canada
10 CO credits/Compliance training over a 2 year cycle to meet Mandatory IIROC Continuing Education requirement.
Administers and processes documentation related to client files and regulatory requirements.
Develops rapport and instills confidence with the client to develop credibility and promote a positive client experience.
Protects the Bank's assets and clients’ assets and complies with all regulatory, legal, and ethical requirements.
Broader work or accountabilities may be assigned as needed.
Advanced knowledge of investment process and procedures.
Associate Client Director Jobs
By Finquest At Greater Toronto Area, Canada
Ensure effective time management managing multiple projects simultaneously
Agile client manager experienced at working within financial / Fintech environments
Use internal tools, databases and external searches to fulfil clients’ requirements in a timely manner
Strong commercial and financial acumen with the ability to prioritize and manage stakeholder expectations, balancing multiple priorities, departments and rapid growth
3-5 years’ experience in a client facing role
Excellent communication skills – listening, speaking and writing, with the poise to communicate with senior leaders
Client Service Analyst Jobs
By Citi At Toronto, Ontario, Canada
Ability to multi-task with strong organizational and time management skills per the needs of banker teams and clients
Deliver wealth management services to CITI PRIVATE BANK clients with guidance from the Banker teams.
Perform responsibilities through proficient use Citi applications. Participate in service related process improvements.
Strong verbal and written communication skills
Bachelor's/University degree or equivalent experience
Enforce banking policies and procedures to ensure operational integrity while maintaining high client satisfaction.
Conseiller Service Client Jobs
By Recrutement Dumont At Thetford Mines, Quebec, Canada
Accueillir et répondre aux demandes de la clientèle par téléphone, courriel et au comptoir;
Entretenir des relations positives et efficaces avec les clients;
Comprendre et présenter la valeur, les avantages et l’utilisation des produits et services, et en faire la promotion;
Effectuer la prise de commande des clients;
Exécuter diverses tâches administratives relatives aux comptes clients;
Saisir les chèques et les perceptions bancaires dans le système informatique et préparer les dépôts;
Client Service Coordinator Jobs
By Bayshore HealthCare At Orillia, Ontario, Canada
Participate in quality activities and continuous improvement initiatives in keeping with the company's Quality Management System.
Reports and Collaborates with other Case Managers, funder or government program as required.
Complete data entry and maintain accurate current scheduling documentation.
Participate in ongoing internal and/or external continuing education activities.
A minimum of two years related customer service experience, preferably in healthcare.
Handle and document prospective client inquiries regarding requests for care and service
Client Director Jobs
By OpenText At Richmond Hill, Ontario, Canada
University Degree or College Diploma and/or relevant Information Management/IT experience (10+ years) or equivalent.
Expertise in complex business and technical processes and their implications across the enterprise. Knowledge of project management disciplines and processes.
Previous experience in planning and implementing large-scale Enterprise Content Management projects.
Knowledge of the Open Text product offerings is preferred
Strategic Selling; Generating revenue opportunities by developing solutions for clients and Service Offering using creativity and collaboration.
At least 10 years of experience selling Professional Services in Tech.
Client Service Analyst Jobs
By JPMorgan Chase & Co. At North York, Ontario, Canada
Required Qualifications, Skills And Capabilities
Knowledge of computer software systems such as Microsoft Office, basic internet troubleshooting skills, and ability to navigate between different applications/tools
Maintain a high level of knowledge surrounding new products, features, services, and processes
Demonstrate exemplary team working skills by maintaining a professional, positive and supportive attitude
Excellent verbal and written French and English communication skills
Knowledge of payment processing industry and related procedures and products.
Client Service Coordinator Ii
By The University of British Columbia At Greater Vancouver Metropolitan Area, Canada
Experience in change management, budget development and financial management. Knowledge and experience working within ITIL processes and service management techniques.
Knowledge of operational processes required for service development, service management, service implementation, service delivery, and ongoing lifecycle management of services.
Knowledge and experience in business analysis and requirements gathering
Experience developing operational processes required for service development, service management, service implementation, service delivery, and ongoing lifecycle management of services.
Consults with senior members of the client organization to understand expectations and requirements
Analyzes and reviews functional requirements, system features, integration requirements, security requirements, scalability and performance requirements.
Client Service Specialist Jobs
By Canada Life At London, Ontario, Canada
The daily management of a block of business
Strong communication skills - both written and verbal
Strong interpersonal skills with the ability to work independently and as part of a larger team
Knowledge of investment/retirement arrangements and/or GRS business processes an asset
Knowledge of rules and regulations as they relate to GRS products an asset
Handling plan and member maintenance on GPAS, including data updates, financial transactions and reporting
Client Service Manager (2023-0259)
By Carewest Innovative Health Care At Calgary, Alberta, Canada
Excellent communication, team building, conflict resolution, organizational and time management skills
Change management experience considered an asset
Demonstrated financial knowledge and abilities (budgeting, reporting, variances)
Minimum 3 years relevant clinical experience required, 5 years or greater preferred
Demonstrated leadership and decision making skills
Demonstrated quality and process improvement skills
Client Program Director Jobs
By Manpower Group At Toronto, Ontario, Canada
Experience: Prior experience managing dedicated onsite programs
Education: High school diploma or equivalent
Education: Associate or bachelor's degree
Industry: 7+ years in staffing, customer service, and/or sales
Technical: Digital Literacy: desktop (e.g., MS Word and Outlook) and social (e.g., Twitter, LinkedIn) applications
Client Service Assistant Jobs
By Bayshore HealthCare At Mississauga, Ontario, Canada
Participate in quality activities and continuous improvement initiatives in keeping with the company's Quality Management System.
Complete data entry and maintain accurate current scheduling documentation.
Participate in ongoing internal and/or external continuing education activities.
Handle and document prospective client inquiries regarding requests for care and service
Provides vacation and break relief on reception switchboard.
Notify clients regarding initial and ongoing schedules.
Client Service Assistant - First Nations / Métis / Inuit
By BMO At Toronto, Ontario, Canada
Knowledge of wealth management company and branch operations (e.g. client services, trust services, account transfers, etc.) is an asset
Develops rapport and instills confidence with the client to develop credibility and promote a positive client experience.
Protects the Bank's assets and clients’ assets and complies with all regulatory, legal, and ethical requirements.
Broader work or accountabilities may be assigned as needed.
Verbal & written communication skills - Good.
Collaboration & team skills - Good.

Are you looking for an exciting new challenge as a Client Service Director? We are looking for a dynamic and experienced professional to join our team and help us provide exceptional service to our clients. You will be responsible for leading our client service team, developing and implementing strategies to ensure our clients receive the highest level of service, and managing client relationships. If you have a passion for customer service and are looking to take your career to the next level, this is the job for you!

Overview The Client Service Director is responsible for providing exceptional customer service to clients and ensuring that their needs are met. They are the primary point of contact for clients and are responsible for developing and maintaining strong relationships with them. They must be able to effectively manage client expectations and ensure that they are met. Detailed Job Description The Client Service Director is responsible for providing exceptional customer service to clients and ensuring that their needs are met. They are the primary point of contact for clients and are responsible for developing and maintaining strong relationships with them. They must be able to effectively manage client expectations and ensure that they are met. They must be able to identify and resolve any customer service issues that arise. They must be able to provide accurate and timely information to clients and ensure that their requests are fulfilled. They must be able to provide feedback to clients on their experiences and ensure that their needs are met. Client Service Director Job Skills Required
• Excellent customer service skills
• Excellent communication and interpersonal skills
• Ability to build and maintain strong relationships with clients
• Ability to effectively manage client expectations
• Ability to identify and resolve customer service issues
• Ability to provide accurate and timely information to clients
• Ability to provide feedback to clients on their experiences
• Ability to work independently and as part of a team
Client Service Director Job Qualifications
• Bachelor’s degree in business, marketing, or related field
• 5+ years of customer service experience
• Knowledge of customer service principles and practices
• Knowledge of customer relationship management (CRM) systems
• Proficiency in Microsoft Office Suite
Client Service Director Job Knowledge
• Knowledge of customer service principles and practices
• Knowledge of customer relationship management (CRM) systems
• Knowledge of sales and marketing principles and practices
• Knowledge of project management principles and practices
Client Service Director Job Experience
• 5+ years of customer service experience
• Experience in a customer-facing role
• Experience in a sales or marketing role
• Experience in a project management role
Client Service Director Job Responsibilities
• Provide exceptional customer service to clients
• Develop and maintain strong relationships with clients
• Effectively manage client expectations
• Identify and resolve customer service issues
• Provide accurate and timely information to clients
• Provide feedback to clients on their experiences
• Work independently and as part of a team