Pro Support Specialist 18 Month Contract Jobs in Bolton-Ouest, Quebec

Lead contact for scheduling of local co-pack sites, capacity management, operational performance oversight

Management & communication of activity deliverables (e.g. seasonal, promotions, innovation, discontinuations) projects as assigned

lead contact for scheduling of local co-pack sites, capacity management, operational performance oversight

management & communication of activity deliverables (e.g. seasonal, promotions, innovation, discontinuations) projects as assigned

Track and manage adherence to key KPI, root cause failure, driving counter measure actions

Monitor and manage all stock movements

Work closely with sales, technical support, product, and account management to exceed customer expectations

3-4 years of B2B customer-facing experience with high degree of comfort meeting and presenting to executive-level contacts

Exceptional communication skills whether over email, phone call, video call, or in-person.

SaaS experience is highly beneficial but we recognize experience comes from all walks of life

Proactively engages customers during throughout their Coconut journey from go-live to renewal to advocates to growth

Leverage both qualitative and quantitative data points to identify customer health

Experienced at working remotely in a fast-paced environment is required.

Prioritize, respond to, and follow up on a wide range of employee and manager requests (from Atlantic to Pacific locations).

Work with hiring managers to finalize job descriptions, post/promote job openings, and source passive candidates online.

Assist HR team and branch managers with return to work (RTW) process.

3 years’ minimum of progressive Human Resources experience.

CPHR or related certification preferred.

1-5 years experience within the pharmaceutical or related industry

Good problem solving and decision-making skills

General knowledge of the pharmaceutical industry

Computer skills (ability to learn and use many different software packages)

Performing assigned scientific experiments and routine tasks according to established procedures .

Coordinating and/or executing- method validations and/or transfers; chemical and physical testing of stability samples; sampling and testing of process validation batches.

8 to 12 years of experience in project management and business analysis, including managing complex and multiple projects with cross-functional teams

Proven knowledge of project and program management methodologies and practices

Ability to work with project management tools (Gantt charts, Jira, Confluence)

A competitive compensation package, including a performance based incentive plan

A very generous and broad ranged personal & healthcare spending program

100% company-paid comprehensive health & dental coverage; you can choose the option(s) that best suits YOU

Knowledge of wealth management company and branch operations (e.g. client services, trust services, account transfers, etc.) is an asset

Develops rapport and instills confidence with the client to develop credibility and promote a positive client experience.

Protects the Bank's assets and clients’ assets and complies with all regulatory, legal, and ethical requirements.

Broader work or accountabilities may be assigned as needed.

Verbal & written communication skills - Good.

Collaboration & team skills - Good.

Experience and Skilled Knowledge Requirements

• Outstanding time management skills and attention to detail

Play a key role in department team planning and project management activities

Monitor community management and respond to inquiries in a timely manner

• Excellent project coordination skills and the ability to manage multiple priorities

Ensure all legal requirements (e.g., accessibility compliance) and identity standards are met

Strong analytical, problem-solving, organizational, and time-management skills.

Managing day-to-day operations of the accounts payable function, including AP billing and vendor data management.

Working knowledge of core financial systems, experience with Workday preferred.

A related degree or diploma and 4+ years of experience in the financial services industry.

Completing month, quarter, and year-end close activities within established timelines.

Processing accounts payable entries in accordance with employer policies and applicable accounting standards.

Proven experience as Knowledge Manager or in a similar role.

Strong portfolio showcasing expertise in knowledge management and information design, including cataloguing knowledge and creating engaging presentation decks.

Bachelor's degree in Information Sciences, Information Management, Visual Communication, or a related field.

Passion for sharing knowledge and experience tailoring training to audience with diverse level of expertise

Digital Knowledge Manager, People & Culture

Collaborate with subject matter experts and cross-functional teams to create and maintain documentation for the knowledge base.

Strong vendor and facilitator management skills, working closely with providers of technical learning

Strong project management and prioritization skills, able to coordinate multiple projects/initiatives simultaneously and meet demanding timeframes

3+ years of experience in a program management role

Identify target audience and oversee roster management for learning programs

Summarize and review consumption reports managed by LCs for regulatory reporting

Compile and summarize learning reports, including Continuing Education (CE) credits

Strong project management skills; able to identify needs, develop effective solutions and manage projects through to completion.

Experience leveraging CRM tools (i.e., Salesforce), JIRA and a Proposal Management systems/tools (i.e., Loopio).

Professional Certification in Proposal Management (e.g APMP Professional Certification) and NCMA’s Certified Federal Contract Manager designation is highly valued.

5-8 years of experience as an RFP Manager writing, editing, and coordinating responses to RFPs/RFIs with extensive experience in government bids/proposals.

Experience working within a technical or engineering organization/knowledge of the high-technology industry is an asset.

Consult, co-ordinate and project manage Geotab resources to assist with large scale opportunities.

Knowledge, Skills and Abilities Requirements:

Demonstrated problem solving, time management and priority setting skills

Some experience may be substituted for some of the above education.

General knowledge of group benefits

Manage leave related data in all systems of record (Third Party Administrator (TPA) and Acosta) and ensure accuracy

Provide assistance and partner closely with internal and external stakeholders such as human resources, managers and associates

Strong knowledge of Smartsheet and SharePoint project management tools

Cross functional partner collaboration to identify and translate business needs and requirements into solutions

1-2 years of experience supporting new store openings and/or renovations/relocations

Ability to organize, set priorities, and manage multiple projects on tight deadlines

Acknowledge the presence of choice in every moment and take personal responsibility for your life.

Maintain programming and resources for select project types (new stores, renovations, relocations, locals, outlets, experiential and seasonal stores).

✔ Understanding and/or relevant experience in digital marketing project management and driving digital strategy through to execution

✔ Exceptional time management skills and ability to efficiently multitask in a fast-paced environment

Identify resource/skills requirements, team capacity and risks to deliver on committed scope

Competitive compensation and benefits packages

Lead intake, discovery and business requirements gathering to define solutions and scope on Questrade.com

Guard and champion an exceptional customer experience across stakeholder teams within the Questrade.com product portfolio

Experience with costing, yield management and profitability

Yield Management, Budgeting and Forecasting

Between 5 to 7 years of experience in Marketing or Business Analytics

Experience forecasting and creating KPIs

Experience in developing market or business strategies

Experience in railway industry or supply chain*

Ideally you have 2+ years of experience in payroll processing or have worked within a payroll processing environment

Excellent Excel skills (see what we did there?)

Knowledge of the Canadian payroll, tax and financial landscape is an asset

Excellent written and verbal communication skills

Connect with our customers to answer questions and help resolve issues through phone and email

Access all incoming client support requests & reassign to the team as necessary

Votre sécurité nous tient à cœur.

Nous nous soucions de nos employé(e)s.

Nous faisons tous la différence.

Plan de primes stratégiques sur la croissance des ventes

Avantages sociaux payés par l'employeur (à l'exception de l'assurance invalidité de longue durée)

Recevoir et traiter les commandes entrantes, en veillant à ce qu'elles soient exactes et complètes.

Previous experience implementing People and Culture programs, strategies, and initiatives, including total rewards, performance management, talent management, employee relations, etc.

Advise leaders and managers and employees on employee relations concerns and guide employees on policies and procedures

5+ years of progressive Business Partner experience.

Experience partnering with business leaders, employees, and senior leaders to deliver awesome outcomes.

Expert communication skills with an ability to consider impact of actions beyond immediate organizations.

Experience thriving in a fast-paced and team-oriented environment.

Generate and manage speaking and event opportunities for Leadership Team and writers.

Prepare and manage budgets and invoicing on a monthly basis.

You have 5-7 years experience in journalism, or experience in Consumer or Tech PR.

Prepare for and staff interviews, ensuring our Leadership Team and writers can shine in every media encounter.

Develop external speeches and presentations, including researching, writing, and building slides.

Provide operations oversight of reporting to showcase the value PR adds to our organization

Within this project, collaborating closely with the project team and extended team members through effective communication and project management.

Responsible for controlled document management in the Tru Enovia application. This includes authoring/revising and routing the following document types:

Strong consideration will be given to candidates with advanced knowledge of Microsoft Office suite of programs and technical writing experience.

Knowledge of Good Manufacturing Practices and Good Documentation Practices

Previous experience in a Quality Assurance or Laboratory setting

Prior experience within a GMP environment