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Service Dispatcher Jobs

Service Coordinator / Dispatcher Jobs
By Protex Environmental At Saskatoon, Saskatchewan, Canada
Management of liquid waste division operator’s and technician’s work schedules
Other duties as assigned by the management team
Experience with or knowledge of Heavy Commercial vehicles is required
Reports problems and unresolved issues to Operations Manager
Willing to train the right applicant but experience would be considered a strong asset
Professional communication with current and potential customers
Dispatcher/Customer Service Jobs
By MT Talent Solutions Inc. At Woodbridge, Ontario, Canada
Knowledge of logistics software or transport management systems.
Excellent organizational and time-management skills.
2 years of transportation experience and work experience as a Logistics coordinator / Dispatcher or similar role is an asset.
Strong computer literacy skills: proficiency in Excel, Word, and Zoom applications.
Opportunity for growth and development through training and courses.
State-of-the-art amenities at our eco-friendly Home Office.
It Service Dispatcher Jobs
By Wildfrog Systems At Abbotsford, British Columbia, Canada
Work collaboratively with clients, staff, and management to resolve scheduling issues.
Schedule and monitor remote and field technical resources to maximize efficiency and profitability.
Interpersonal skills: such as telephony skills, communication skills, active listening and customer-care.
Two years of experience in an IT service related role.
Previous experience with IT Service Desk dispatch strongly desired but not required.
First in the phone queue to take service requests. Professional phone manners are essential.
Service Dispatcher Jobs
By Leavitt Machinery At Calgary, Alberta, Canada
Post-secondary education in a related field is an asset
Strong computer skills, especially in Microsoft Suite (Outlook, Word, Excel)
Coordinate with customers, technicians, and appropriate vendors to ensure that all jobs are on schedule and within budget
Promote value-added work that will improve customer’s overall satisfaction
Prioritize multiple competing requests while maintaining a high level of service
Part-Time Customer Service Alarm Dispatcher
By Becklar At Edmonton, Alberta, Canada
Experience providing excellent customer service preferred
Flexible Scheduling to work around your schedule!
Starting pay of $16.50 an hour, $17.50 an hour starting pay for night shift.
Days, Swings, and Evening shifts available
4 weeks of fully paid, hands-on training
Job security with guaranteed hours (various shifts)
Dispatcher/Customer Service Coordinator- Seasonal
By HARP Home Services At Windsor, Ontario, Canada
A minimum of one year customer service experience (dispatch experience is preferred)
Excellent interpersonal skills with the ability to interact with all types of customers
Able to plan and schedule work rather than just react.
Able to "think on your feet" to provide customers with needed information for their specific installation or repair.
Ability to work as part of a team.
Service Dispatcher - Hvac
By Opportunity Interactive, Inc. At Burlington, Ontario, Canada
Prior dispatching, project management, schedule coordinating experience preferred.
Geographical knowledge of service area or map reading skills.
The ability to maintain real-time communication with service techs and management.
Pay: $ 20.00 -26.00 per hour, depending on experience
2+ years experience in customer service.
Experience with Service Titan software preferred.
Service Dispatcher Jobs
By Workhoppers At Markham, Ontario, Canada

Answering phones/service requests; coordinating/dispatching/scheduling service personnel for service calls, scheduled maintenance and/or projects; follow-up on service related issues and ...

Service Coordinator / Dispatcher Jobs
By Carmichael Engineering Ltd. At Calgary, Alberta, Canada
Transfer information, work orders and time sheets for all construction projects to the project manager.
Previous Dispatch experience of 2-3 years, preferably in the HVAC industry or mobile industry
Strong Oral and written communication skills in English.
Dispatching and Scheduling of Service Technicians
Promptly take incoming customers service calls for all HVAC services
Enter customer’s data in the computer software and issue a work-order.
Service Dispatcher Jobs
By Leavitt Machinery At Brampton, Ontario, Canada
Post-secondary education in a related field is an asset
Strong computer skills, especially in Microsoft Suite (Outlook, Word, Excel)
Coordinate with customers, technicians, and appropriate vendors to ensure that all jobs are on schedule and within budget
Promote value-added work that will improve customer’s overall satisfaction
Prioritize multiple competing requests while maintaining a high level of service
Bilingual Customer Service Alarm Dispatcher
By Becklar At Moncton, New Brunswick, Canada
Experience providing excellent customer service preferred
4 weeks of fully paid, hands-on training
Job security with guaranteed hours (various shifts)
Secure building with key fob access and free parking
NO SALES or Surveys, just helping people!
Growth opportunities - We have strong, steady growth and always look internally for promotions first
Clk 12R - Dispatcher (Bc Public Service)
By BCJobs At Parksville, British Columbia, Canada
Experience in records management or filing
experience in records management or filing
Coordinate emergency management in one of BC's mission critical programs
Experience working in a demanding environment with strict timelines
Experience working in an office and team setting
Experience in emergency response or dispatch
Service Dispatcher Jobs
By Traveland RV Supercentre At Langley, British Columbia, Canada
Ensure all service calls are dispatched efficiently without compromising client satisfaction.
Ensure our clients always know when a technician will not be on time and reschedule at the clients convenience
Verify warranty and service contract coverage by examining records and prior service papers. Explaining provisions and exclusions for service required.
Develop estimates by costing materials, supplies, and labor to calculate customer payment.
Prepare repair order by describing symptoms, problems and causes discovered.
Initiate timely communications with the customer regarding the vehicle service process.
Service Dispatcher - Customer Service
By Siemens At Nisku, Alberta, Canada
Keep regular communication with FSR’s for job status (cost control) and for logistics safety reasons (such as remote areas).
Manages on call distribution for after-hours and SiDriveIQ.
Handle customers daily reporting requirements and submissions.
Experience with customer service and handling customer complaints.
Attention to detail and organization skills.
Experience using computers, software, apps and digital tools in general.
Customer Service Alarm Dispatcher - Days Shift (5Am-2Pm)
By Becklar At Edmonton, Alberta, Canada
Experience providing excellent customer service preferred
Starting pay of $16 an hour - We also provide raises every 6 months for the first 2 years!
Days Shift hours available - 5am-2pm!
4 weeks of fully paid, hands-on training
Job security with guaranteed hours (various shifts)
Secure building with key fob access and free parking

Are you looking for a job that offers a great work/life balance? Become a Service Dispatcher and join a team of professionals who are dedicated to providing excellent customer service! As a Service Dispatcher, you will be responsible for scheduling service calls, dispatching technicians, and ensuring customer satisfaction. You will also be responsible for tracking service calls and providing timely updates to customers. If you are looking for a rewarding career with a great company, this is the job for you!

A Service Dispatcher is responsible for scheduling and dispatching service technicians to customer locations. They are responsible for ensuring that the technicians arrive on time and are equipped with the necessary tools and materials to complete the job.

What is Service Dispatcher Skills Required?

• Excellent customer service skills
• Excellent communication and organizational skills
• Ability to multitask and prioritize tasks
• Ability to work independently and as part of a team
• Knowledge of scheduling software
• Knowledge of local geography

What is Service Dispatcher Qualifications?

• High school diploma or equivalent
• Previous experience in customer service or dispatching
• Valid driver’s license

What is Service Dispatcher Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of local geography
• Knowledge of scheduling software

What is Service Dispatcher Experience?

• Previous experience in customer service or dispatching

What is Service Dispatcher Responsibilities?

• Receive and respond to customer service requests
• Schedule service technicians to customer locations
• Monitor technician progress and ensure timely completion of service requests
• Maintain accurate records of customer service requests and technician activities
• Communicate with customers to provide updates on service requests
• Resolve customer service issues in a timely manner
• Monitor technician performance and provide feedback as needed