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Service Dispatcher Jobs in Saskatchewan

Service Coordinator / Dispatcher Jobs
By Protex Environmental At Saskatoon, Saskatchewan, Canada
Management of liquid waste division operator’s and technician’s work schedules
Other duties as assigned by the management team
Experience with or knowledge of Heavy Commercial vehicles is required
Reports problems and unresolved issues to Operations Manager
Willing to train the right applicant but experience would be considered a strong asset
Professional communication with current and potential customers

Are you looking for a job that offers a great work/life balance? Become a Service Dispatcher and join a team of professionals who are dedicated to providing excellent customer service! As a Service Dispatcher, you will be responsible for scheduling service calls, dispatching technicians, and ensuring customer satisfaction. You will also be responsible for tracking service calls and providing timely updates to customers. If you are looking for a rewarding career with a great company, this is the job for you!

A Service Dispatcher is responsible for scheduling and dispatching service technicians to customer locations. They are responsible for ensuring that the technicians arrive on time and are equipped with the necessary tools and materials to complete the job.

What is Service Dispatcher Skills Required?

• Excellent customer service skills
• Excellent communication and organizational skills
• Ability to multitask and prioritize tasks
• Ability to work independently and as part of a team
• Knowledge of scheduling software
• Knowledge of local geography

What is Service Dispatcher Qualifications?

• High school diploma or equivalent
• Previous experience in customer service or dispatching
• Valid driver’s license

What is Service Dispatcher Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of local geography
• Knowledge of scheduling software

What is Service Dispatcher Experience?

• Previous experience in customer service or dispatching

What is Service Dispatcher Responsibilities?

• Receive and respond to customer service requests
• Schedule service technicians to customer locations
• Monitor technician progress and ensure timely completion of service requests
• Maintain accurate records of customer service requests and technician activities
• Communicate with customers to provide updates on service requests
• Resolve customer service issues in a timely manner
• Monitor technician performance and provide feedback as needed