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Service Dispatcher Jobs in Alberta

Service Dispatcher Jobs
By Leavitt Machinery At Calgary, Alberta, Canada
Post-secondary education in a related field is an asset
Strong computer skills, especially in Microsoft Suite (Outlook, Word, Excel)
Coordinate with customers, technicians, and appropriate vendors to ensure that all jobs are on schedule and within budget
Promote value-added work that will improve customer’s overall satisfaction
Prioritize multiple competing requests while maintaining a high level of service
Part-Time Customer Service Alarm Dispatcher
By Becklar At Edmonton, Alberta, Canada
Experience providing excellent customer service preferred
Flexible Scheduling to work around your schedule!
Starting pay of $16.50 an hour, $17.50 an hour starting pay for night shift.
Days, Swings, and Evening shifts available
4 weeks of fully paid, hands-on training
Job security with guaranteed hours (various shifts)
Service Coordinator / Dispatcher Jobs
By Carmichael Engineering Ltd. At Calgary, Alberta, Canada
Transfer information, work orders and time sheets for all construction projects to the project manager.
Previous Dispatch experience of 2-3 years, preferably in the HVAC industry or mobile industry
Strong Oral and written communication skills in English.
Dispatching and Scheduling of Service Technicians
Promptly take incoming customers service calls for all HVAC services
Enter customer’s data in the computer software and issue a work-order.
Service Dispatcher - Customer Service
By Siemens At Nisku, Alberta, Canada
Keep regular communication with FSR’s for job status (cost control) and for logistics safety reasons (such as remote areas).
Manages on call distribution for after-hours and SiDriveIQ.
Handle customers daily reporting requirements and submissions.
Experience with customer service and handling customer complaints.
Attention to detail and organization skills.
Experience using computers, software, apps and digital tools in general.
Customer Service Alarm Dispatcher - Days Shift (5Am-2Pm)
By Becklar At Edmonton, Alberta, Canada
Experience providing excellent customer service preferred
Starting pay of $16 an hour - We also provide raises every 6 months for the first 2 years!
Days Shift hours available - 5am-2pm!
4 weeks of fully paid, hands-on training
Job security with guaranteed hours (various shifts)
Secure building with key fob access and free parking

Are you looking for a job that offers a great work/life balance? Become a Service Dispatcher and join a team of professionals who are dedicated to providing excellent customer service! As a Service Dispatcher, you will be responsible for scheduling service calls, dispatching technicians, and ensuring customer satisfaction. You will also be responsible for tracking service calls and providing timely updates to customers. If you are looking for a rewarding career with a great company, this is the job for you!

A Service Dispatcher is responsible for scheduling and dispatching service technicians to customer locations. They are responsible for ensuring that the technicians arrive on time and are equipped with the necessary tools and materials to complete the job.

What is Service Dispatcher Skills Required?

• Excellent customer service skills
• Excellent communication and organizational skills
• Ability to multitask and prioritize tasks
• Ability to work independently and as part of a team
• Knowledge of scheduling software
• Knowledge of local geography

What is Service Dispatcher Qualifications?

• High school diploma or equivalent
• Previous experience in customer service or dispatching
• Valid driver’s license

What is Service Dispatcher Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of local geography
• Knowledge of scheduling software

What is Service Dispatcher Experience?

• Previous experience in customer service or dispatching

What is Service Dispatcher Responsibilities?

• Receive and respond to customer service requests
• Schedule service technicians to customer locations
• Monitor technician progress and ensure timely completion of service requests
• Maintain accurate records of customer service requests and technician activities
• Communicate with customers to provide updates on service requests
• Resolve customer service issues in a timely manner
• Monitor technician performance and provide feedback as needed