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Service Desk Technician – Level 1 Jobs

Service Desk Technician Ii
By Tilray Brands, Inc. At Nanaimo, British Columbia, Canada
Basic understanding of Windows Active Directory, experience using the remote tools, MCSE and other certifications a plus. A+, Network+ a plus
Experience in working on ServiceNow. Daily utilization of IT ticketing system for incident and request management
Understanding of network/server infrastructure and system identity access management Organizational, verbal, and written communication skills with an attention to detail
Deploy and/or manage enterprise management tools and support solutions (Intune, JAMF, TeamViewer, etc.)
Manage on-site IT inventory. Maintain a high standard of data quality in an asset inventory platform (ServiceNow)
Perform and monitor all endpoint patching activities for workstations, mobile devices, and other managed endpoint platforms
Service Desk Technician Jobs
By NetFusion Designs | Managed IT Support Services & Cloud Hosting At Mississauga, Ontario, Canada

The administrator will be responsible for the setup, monitoring, management, upgrades, support training, implementation and end user support of applications and systems Duties/Responsibilities: ...

Service Desk Technician Jobs
By Robertson & Company Ltd. At Quebec, Canada
1 to 3 years of experience in a customer-facing IT Helpdesk position
Knowledge of Windows 10, Office 2016, Active Directory 2012/2016
Bachelor's degree not required, but more focused on hands-on experience with Networking, Troubleshooting, ticketing system.
All applicants must be able to meet the eligibility requirements outlined in the Canadian Controlled Goods Program.
Provide 2nd level end-user onsite support
Receiving, Updating, Closing Service desk tickets
Level 1 - Technician (It)
By MicroAge - Technology Services At St Catharines, Ontario, Canada
Experience with Remote Monitoring and Management tools is an asset.
Strong task management and multi-tasking skills.
Knowledge and experience with installing, configuring, administering, and troubleshooting a wide range of computer systems software, applications, hardware, networking, and communications.
Performs data entry and maintenance of records.
Access software updates, drivers, knowledge bases and FAQ resources on the internet to aid in problem resolution.
Maintains prevalent knowledge with respect to technology, equipment, applicable laws, regulations, standards and/or systems.
Service Desk Technician Jobs
By Acnovate Corporation At Canada
Good experience on Active Directory - should be using it currently Windows and O365 troubleshooting skills
• Strong verbal and written communication skills
• Problem-solving & analytical skills
• Provide end users with L1/L2 support for hardware and software
• Understanding of operating systems, software, and devices
Storekeeper 1 [Service New Brunswick]
By CareerBeacon At Bathurst, New Brunswick, Canada
Knowledge and experience working with various computer softwares (Microsoft Office).
A minimum of 3 years of work experience in storekeeping.
Replenishment and delivery of general inventory supplies.
Receive, unpack, sorts, and verify shipments against requisitions and/or purchase orders.
Unload shipments from trucks when required.
Record, file and maintain documentation of supplies received or delivered in a computerized system.
Tier 1 It Service Desk Technician
By Hays At Vancouver, British Columbia, Canada
As ideal candidate, you have the following qualifications:
• Broad technical knowledge of IT
• Work experience at an IT Service Provider is a plus (delivery level)
• Work experience with ticketing applications (Service Now) is a plus
• Knowledge of existing and emerging hardware and software technologies and IT architectures
• Strong analytical, design and development skills including troubleshooting and integration of IT services
Technician - Level 1 Jobs
By Airgas At Sainte-Julie, Quebec, Canada
Diagnostiquer, réparer, tester et calibrer des machines à louer ou à vendre par jourcalendrier.
Capacité à effectuer des tâches de maintenance préventive sur les équipements de production d'énergie
Assembler des équipements et accessoires électriques, diesel, gaz et propane pour les expéditions de location et de transfert.
Numériser et traiter les envois selon la procédure de l'entreprise.
Expérience dans les moteurs électriques et à essence
Conduire un chariot élévateur, un transpalette ou tout autre équipement de manutention nécessaire pour effectuer les tâches de l'atelier.
Service Desk Technician Jobs
By Tilray Brands, Inc. At Nanaimo, British Columbia, Canada
· Participate in knowledge management and creation of knowledge base articles
· Daily utilization of IT ticketing system for incident and request management
· Provide superior frontline technical support for onsite and remote users
· Manage on-site IT inventory
· 2-3 years of experience in an Information Technology support
· MacOS, iOS, Windows, printers, and mobile device support experience
Service Desk Technician Jobs
By Tilray Brands, Inc. At Victoria, British Columbia, Canada
· Participate in knowledge management and creation of knowledge base articles
· Daily utilization of IT ticketing system for incident and request management
· Provide superior frontline technical support for onsite and remote users
· Manage on-site IT inventory
· 2-3 years of experience in an Information Technology support
· MacOS, iOS, Windows, printers, and mobile device support experience
It Service Desk Analyst - Level 1
By Extendicare At Markham, Ontario, Canada
Follow all standard operating procedures through the effective use of knowledge management
Knowledge and experience with ITIL framework (certification a plus)
Provide case status updates to management and end-users per service level guidelines
Support end-users in their use of applications such as Microsoft Office, VPN, Citrix, and MDM (mobile device management)
Develop, document, and implement standard operating procedures and customer service guidelines relating to remote IT support
Communicate with customers with varying levels of technical and non-technical skills
Help Desk Specialist (Level 1 And Level 2)
By Experis At Mississauga, Ontario, Canada
Strong Interpersonal, stress management and communication skills
2+ Years previous Level 1 or Level 2 Help Desk experience
Ariba experience is strongly preferred
Excellent solution finding and analytical abilities
Passionate about technology and has a thirst for new knowledge in the field
Previous experience creating detailed and easy to follow technical documentation
Service Desk Technician Jobs
By DataDis At Québec, Quebec, Canada
Provide assistance to users of our MIR-RT software and applications.
Configure gateways to ensure the exchange of information between our MIR-RT Software and our clients' software solutions.
Assist customers in the installation of MIR-RT as well as in the import and transfer of their data.
Assist customers with software updates.
Provide the necessary solutions for optimal use.
Test our new software features and specific customer changes.
Service Desk Technician Jobs
By Tilray Brands, Inc. At Vancouver, British Columbia, Canada
· Participate in knowledge management and creation of knowledge base articles
· Daily utilization of IT ticketing system for incident and request management
· Provide superior frontline technical support for onsite and remote users
· Manage on-site IT inventory
· 2-3 years of experience in an Information Technology support
· MacOS, iOS, Windows, printers, and mobile device support experience
Document Services Technician - Level 1
By Equitable Life of Canada At Waterloo, Ontario, Canada
Shares responsibility for managing vendor relationships – including issue resolution and service level management
Sound working knowledge of MS Office, Windows/Word; Excel, Adobe Acrobat, Internet and keyboarding skills
Excellent data entry skills with the ability to process high volumes under strict timelines
Using multiple systems (KTM, OnBase, Outlook) electronically code/name each image (validation) ensuring excellent accuracy on data entry
Good communication skills; both verbal and written
Knowledge of FAX and copier functions, including clearing of problems
Entry Level Help Desk Technician
By BEOVEXIS At Edmonton, Alberta, Canada
1+ year(s) of technical experience;
1+ year(s) of customer service experience;
Comfort in providing remote support for multiple sites using phone and remote tools;
Troubleshooting and repair of remote and local systems;
Outstanding customer service, interaction, and collaboration skills.
Physical Requirements (with Or Without Reasonable Accommodation)
Laboratory Technician Level 1 Jobs
By SGS At Sidney, British Columbia, Canada
Proven time management skills and a strong attention to detail.
Proven ability to manage and coordinate multiple projects in a fast-paced, highly professional environment.
Wash, bake and store glassware;
Participate in spike witness program;
Take a physical inventory of glassware; and
Ensure Eye Wash and Emergency Shower stations and spill kit supplies are kept in a clean and ready-to-use state.
Service Desk Technician - Vancouver
By Chandos Construction At Vancouver, British Columbia, Canada
Use remote tools and diagnostic utilities to aid in troubleshooting.
Research solutions through internal and external knowledgebase as needed.
College diploma or university degree in the field of computer science and/or 2-5 years equivalent work experience.
Certifications in MSCE or MCP would be an asset.
Knowledge of basic PC computer hardware.
Experience with MS-Windows 10 desktop and server operating systems.
Service Desk Technician Jobs
By MFNERC-Manitoba First Nations Education Resource Centre At Winnipeg, Manitoba, Canada
The Service Desk Technician works under the supervisory function of the Manager, Data Management.
• Minimum five (5) years of related work experience;
• Knowledge of commonly-used concepts, practices, and procedures for end-user technical support;
• Strong customer service experience;
• Strong problem-solving, attention to detail, and research skills;
• Excellent interpersonal and cross-cultural skills to work in a First Nations environment;
Level-1 It Technician Jobs
By Ottawa Memory Clinic | Clinique Mémoire Outaouais At Gatineau, Quebec, Canada
Educate and train users on basic IT procedures, such as password management and data backup.
High school diploma or equivalent; relevant certifications or technical training in IT support is a plus.
Proven experience in providing technical support to users in a professional environment, preferably in a medical or healthcare setting.
Strong knowledge of Windows and Mac operating systems, hardware troubleshooting, and software installations.
Excellent communication skills with the ability to explain technical concepts to non-technical users.
Strong problem-solving and analytical skills, with the ability to adapt to changing priorities and resolve issues efficiently.