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Junior Technical Support Analyst Jobs

Junior Technical Support Engineer - Amer
By ClickHouse At Canada
Flexible work environment - ClickHouse is a distributed company offering remote-first work to all employees
Proven experience and excellence within a technical support or customer service organization
Strong written and verbal communication skills and a mindset of teamwork, global engagement, empathy, and solving challenging problems
Previous experience with ticketing systems and addressing concerns in the queue
A $500 Home office setup if you’re a remote employee.
Deliver excellent customer service as a front-line engineer and representative of ClickHouse
Technical Support Analyst Jobs
By Expedite Technology Solutions LLC At Longueuil, Quebec, Canada
1120 Bd Marie-Victorin, Longueuil, QC J4G 2H9, Canada
Duration: 12 Months Contract to hire
Shift Hours: Mon-fri 8:00 Am – 5:00 Pm
Technical Support Analyst Jobs
By Scotiabank At Scarborough, Ontario, Canada
Working with Subject Matter experts, Sr. Technical Support Analysts and/or Management obtain viable solutions to customer problems.
This is a full-time role that offers competitive compensation and benefits package
Knowledge of host to host or FTP connections would be an asset
Empathetic and experienced in building business relationships with members of organizations with varying hierarchal positions
Internal development to support your growth and enhance your skills
Do you have the skills you need to succeed?
Technical Support Analyst Jobs
By Olade Consulting Inc. At Canada
Knowledge and experience of other Support Team members Follow-up, Escalation and Resolution
Manage new support cases in your queue as follows
Previous CRM case information o CRM Knowledge Base articles
Intermediate-level SQL Server experience with a good understanding of SQL query syntax and database structure
Provide day-to-day telephone- and e-mail-based technical support
Consultants, Value Added Reseller Consultants and Direct Customers.
Technical Support Analyst Jobs
By TekWissen ® At Montreal, Quebec, Canada
Incident, problem and change management skills
High degree of communication with users, management, developers and peers
Consolidating existing knowledge database (Wiki)
Minimum Bachelor’s level of education or equivalent
5 – 7 years of IT experience, preferably in a support role
Excellent communication skills in English are mandatory (both written and verbal)
Technical Support Analyst Jobs
By Bayshore HealthCare At Sudbury, Ontario, Canada
Adheres to defined Bayshore IT Service Management processes – change, incident, knowledge, problem, request, and service level management.
Active Directory Knowledge, structure, and management of user accounts throughout employee’s lifecycle.
Experience with ticket management tools such as Remedy, Service Now etc.
Additional duties as assigned by Manager, IT Branch experience in partnership with Area Directors.
Knowledge and experience working with Citrix to assist and support Citrix users.
Manager, IT Branch Support & Experience
Technical Support Analyst (Hybrid Role)
By IBITS At Regina, Saskatchewan, Canada
- Assist in the management and administration of Windows servers and cloud-based services.
- Provide technical documentation and knowledge base articles for internal and client use.
- Strong knowledge of network protocols, TCP/IP, DNS, DHCP, and VPN.
- Prior experience in IT support or a related field is highly preferred.
- Positive "can-do" attitude with excellent problem-solving skills.
- Troubleshoot and resolve technical issues promptly and efficiently, ensuring minimal disruption to client operations.
Junior Technical Analyst [Bhjob13022_12766]
By Ignite Technical Resources At Vancouver, British Columbia, Canada
Good working knowledge in third party vendor management
A minimum one (1) years of work experience
Advanced skills in MS Office (Word, Excel, PowerPoint and Visio)
Excellent communication skills for professional environment, written and spoken
Bachelor’s degree, technical diploma, or certificate in Telecommunications, Electronics, Computer Science, Information Systems, Business Administration, or equivalent
You will be required to provide your own laptop, basic software tools, and cell phone.
Technical Support Analyst Jobs
By BrunNet Inc. At Fredericton, New Brunswick, Canada
·Organize day-to-day warranty activities to enhance the customer experience.
·Help the Service Manager to coordinate incoming calls, emails, and tickets.
·Manage the day-to-day success of the service desk and our customer’s needs.
·To be the FPOC (first point of contact) for the service desk for our clients.
Uphold a sense of customer service.
Key Tasks and Performance Objectives:
Technical Support/ Junior Developer
By Raven Connected At Ottawa, Ontario, Canada
Experience with Zendesk or other trouble management system
Gain development knowledge through customer support activities and splitting time with the development team
Experience as a technical support prime/Junior developer, QA role or in a similar junior software engineering role
Excellent written and verbal communication skills
Some experience with Python, Javascript (React)
Working knowledge of databases and SQL
Junior Technical Support Administrator
By Experis At Scarborough, Ontario, Canada
Knowledge and experience with WIN10 Operating System, MS Office 365, SharePoint Online, Planner, and other Microsoft tools
1-2 years experience working in a Technical Administrative capacity
Hands-on experience with computer hardware
Experience with VMware is considered an asset
Programming skills are considered an asset (Python, C#, html, etc.)
Excellent communication, organizational and inter-personal skills and
Junior Support Analyst Jobs
By Eagle's Flight At Guelph, Ontario, Canada
Perform routine operations tasks such as maintenance, log reviews or backup management
Microsoft Azure (Azure Active Directory, Privileged Identity Management, Compliance and Security, IaaS, etc.)
Experience supporting technology in a business environment
Experience providing light training to end users
Be the first point of contact for support requests to Eagle’s Flight internal help desk (Tier 1 – 2)
Triage incoming support requests and maintain the support ticket queue
Junior Technical Support Jobs
By PartnerOne At Laval, Quebec, Canada
Experience with helpdesk software and remote support tools.
1 to 3 years of experience in a first line support role.
Excellent customer service and communication skills.
Strong troubleshooting and problem-solving skills.
Basic knowledge of networking and internet protocols.
ITIL Foundation certification is a plus.
Senior Technical Support Analyst
By RBC At Toronto, Ontario, Canada
Finance knowledge like journals, posting, assets and liabilities
Ability to manage expectations/ requirements with cross functional teams and stakeholders
2-3 years’ experience in an Accounting background
3-5 years’ experience in a Production Support focused function or role
Excellent communications and facilitation skills
A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
Tech Support Analyst - Junior
By Apex Systems At Mississauga, Ontario, Canada

Job#: 1343223 Job Description: Technical Analyst Apex Systems is a global IT services provider, and our staffing practice has an opening for a Technical Analystto place at our client, a top 5 ...

Are you looking for an exciting opportunity to use your technical skills to help others? We are looking for a Junior Technical Support Analyst to join our team and provide technical support to our customers. You will be responsible for troubleshooting and resolving customer issues, as well as providing technical advice and guidance. If you are a motivated self-starter with excellent problem-solving skills, this could be the perfect job for you!

Overview A Junior Technical Support Analyst is a technical professional who provides technical support to customers and clients. They are responsible for troubleshooting and resolving technical issues, providing technical advice and guidance, and helping customers and clients understand and use technology. Detailed Job Description A Junior Technical Support Analyst is responsible for providing technical support to customers and clients. This includes troubleshooting and resolving technical issues, providing technical advice and guidance, and helping customers and clients understand and use technology. The Junior Technical Support Analyst must have excellent customer service skills and be able to communicate effectively with customers and clients. They must also be able to work independently and as part of a team. Job Skills Required
• Excellent customer service skills
• Excellent communication skills
• Ability to troubleshoot and resolve technical issues
• Ability to provide technical advice and guidance
• Ability to work independently and as part of a team
• Knowledge of computer hardware and software
• Knowledge of networking and security
Job Qualifications
• Bachelor’s degree in Computer Science, Information Technology, or related field
• Experience in customer service or technical support
• Knowledge of computer hardware and software
• Knowledge of networking and security
Job Knowledge
• Knowledge of computer hardware and software
• Knowledge of networking and security
• Knowledge of customer service and technical support
• Knowledge of troubleshooting and resolving technical issues
Job Experience
• Experience in customer service or technical support
• Experience in troubleshooting and resolving technical issues
• Experience in providing technical advice and guidance
Job Responsibilities
• Troubleshoot and resolve technical issues
• Provide technical advice and guidance
• Help customers and clients understand and use technology
• Respond to customer inquiries in a timely manner
• Document customer interactions and technical issues
• Monitor customer accounts and systems for potential issues
• Maintain customer service standards and ensure customer satisfaction