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It Helpdesk Analyst Jobs

It Security Analyst Jobs
By Adecco At White City, Saskatchewan, Canada
Maintains knowledge of applicable privacy and security laws, organizational regulation requirements and global security frameworks to ensure SEI compliance
Free access to our Aspire Academy for continuing professional education
Medical and dental benefits once qualified
New and quicker onboarding process Responsibilities:
Assist with internal and external audit requirements and help remediate highlighted issues
Perform other related tasks that may be assigned Requirements:
It Security Analyst Jobs
By Adecco At Regina, Saskatchewan, Canada
Maintains knowledge of applicable privacy and security laws, organizational regulation requirements and global security frameworks to ensure SEI compliance
Free access to our Aspire Academy for continuing professional education
Medical and dental benefits once qualified
New and quicker onboarding process Responsibilities:
Assist with internal and external audit requirements and help remediate highlighted issues
Perform other related tasks that may be assigned Requirements:
It Analyst Ii - Netcare/Ereferral
By Alberta Health Services At Edmonton, Alberta, Canada

Length of Shift in weeks:

It Applications Analyst Jobs
By Siskinds LLP At London, Ontario, Canada
Option for hybrid remote work schedule in a technologically advanced environment
3-5+ years of related experience.
Proven experience in managing and supporting enterprise applications throughout
Proficiency in analyzing business requirements, translating them into technical
Excellent problem-solving and analytical skills, with the ability to think strategically
Strong communication skills, both verbal and written, with the ability to interact
It Analyst Jobs
By Energy Jobline At Calgary, Alberta, Canada

Airswift is seeking an Information Technology Analyst to work with one of their clients in the oil and gas industry in Calgary, AB, on a 1-year contract. The role of Information Technology Analyst is ...

It Analyst Ii Jobs
By Alberta Health Services At Calgary, Alberta, Canada

Length of Shift in weeks:

Analyst, It Controls Jobs
By Energy Jobline At Calgary, Alberta, Canada

One of our major clients in the oil and gas industry is seeking an IT Internal Controls Analyst to work within their facilities in Calgary or Sarnia, on a 7-month contract. The IT Internal Controls ...

It Analyst & It Graduates
By Canadian Security Intelligence Service (CSIS) | Service canadien du renseignement de sécurité (SCRS) At Ottawa, Ontario, Canada
IT Service Management and Support
An acceptable combination of education, training, and experience.
an acceptable combination of education, training, and experience.
Undergraduate degree and one (1) year of relevant experience; or,
Technologist diploma or professional technologist equivalency designation and two (2) years of relevant experience.
Experience – what related experience you have in your field of study, where the experience was gained, and how many years.
It Security Analyst Jobs
By Raise At Toronto, Ontario, Canada
• Project Management Experience is preferred
5. Proficiency in MS Office (extended knowledge in MS Excel preferred)
• Ability to manage assigned tasks and expectations without direct instruction or oversight.
• Great communication skills over the phone with stakeholders
• Excel skills – Create macros
Apply only if you have proper work authorization to work in Canada
Senior It Analyst - Cyberark
By Vaco At Montreal, Quebec, Canada

Duration: 6 months Renewable: Yes Possibility of permanency: Yes Remote work: Hybrid - 2 days per quarter in the office Bilingualism: (French/English - Requested Level) Senior IT Analyst - ...

It Helpdesk Dispatcher Jobs
By Toronto School of Management At Toronto, Ontario, Canada
This position requires you to work remotely.
Prior experience working with IT Helpdesk
Troubleshoot Microsoft Office products, i.e., Outlook, Word, and Excel Communication skills are a must.
Assist with Helpdesk activities for IT members and students.
Receive, evaluate, and prioritize Help Desk trouble tickets.
Assign tickets to appropriate IT team members.
It Analyst, Security Jobs
By Maple Leaf Foods Inc At Mississauga, Ontario, Canada
Strong understanding of vulnerability management processes, including scanning, reporting, and remediation (knowledge of Windows operating system, Linux operating systems, network devices)
Experience in Third-party Risk Management and Resilience (Preferred)
Establish cadence with plant management and report on vulnerability, and to track mitigation action.
Monitor security alerts and participate in security incident management, and technical investigations.
Perform threats intelligence, raising emergent and urgent critical vulnerabilities to stakeholders.
Manage security aspects of AD Certificate Services (internal Certificate Authority)
Helpdesk Analyst - Tangerine
By Tangerine At Toronto, Ontario, Canada
ITIL v3 processes, such as Incident, Request, Change, Problem and Knowledge Management
Help Desk and Problem Management tools or procedures
Resolving those incidents/service requests when able or escalate as required based on agreed timescales and knowledge
Evaluating and preparing FAQs and technical notes for the knowledge base and documentation of processes, procedures, and policies
You will get our help to save for your future and to invest in your total wellbeing through our Tangerine benefits*.
Tangerine employees participate in Scotiabank’s pension & benefits programs (available to permanent employees)
It Security Analyst Jobs
By Raise At Scarborough, Ontario, Canada
Project Management Experience is preferred.
Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems, and knowledge.
Manage and conduct detailed risk-based evaluations of the design and operating effectiveness of Information Technology (IT) controls for applications and systems.
8+ years of recent project experience reviewing the application architecture as well as gathering rules, authentication and authorization information and permissions.
Proficiency in MS Office (extended knowledge in MS Excel preferred).
8+ years of Information Security Analyst or related Cybersecurity background
Jr. Helpdesk Analyst Jobs
By Hamilton Health Sciences At Hamilton, Ontario, Canada
Follow approved incident, request, access, asset and security management processes
Sustain predictable and reliable call center (Help Line Calls) phone presence while providing a professional and pleasant support call experience.
Strong demonstrable analytical and troubleshooting skills.
No post-secondary work experience required. Suitable for new graduates.
Strong English verbal and written communication skills.
Provide first level support on helpdesk phones
It Analyst Jobs
By Hanon Systems At Concord, Ontario, Canada
· Experience with ServiceNow or similar IT incident management solutions.
Health and Safety policies and procedures as outlined in the divisions’ Health and Safety Management System.
Environmental policies and procedures as outlined in the divisions’ Environmental Management System.
· Perform any other assignments from time-to-time as management so directs.
Must have excellent interpersonal skills, oral and written communication skills.
Experience in establishing and administrating Information Technology Policy.
It Operations Analyst - Tangerine
By Tangerine At Toronto, Ontario, Canada
Previous experience with IT Operations, Help Desk, and Problem/Incident Management tools or procedures
3+ years of demonstrated hands-on experience in Production Operations or Support environment
Previous experience with Monitoring tools and applications
Experience with Enterprise Monitoring tools and applications; experience in the use of the Windows Operating System
Exposure to and knowledge of Unix
Working knowledge of Active Directory required
It Analyst Jobs
By DBSI Services At Mississauga, Ontario, Canada
•Post-secondary degree in computer science, or equivalent work experience
•2-4 years of enterprise infrastructure related experience
•Excellent oral & written communication, people skills, planning, implementation and troubleshooting skills.
•Ability to manage identities and access rights
•Takes a proactive approach to staying informed about industry knowledge.
•Be able to carry out multiple assignments
Senior It Analyst (It System Analyst / Api Developer)
By Hydro One At Markham, Ontario, Canada
Within the general context of the job responsibilities, make suggestions to supervisor on how to improve effectiveness and efficiency.
Requires practical knowledge of the daily technical and operational process of both the head office and field organization.
Experience in working to demanding deadlines, high workload, and some degree of conflicting priorities to seek alignment and process improvement.
Detailed understanding and experience managing IT Services and IT Operations.
Detailed experience operating and developing api, integrations, databases and systems.
Perform other duties as required.
Bilingual It Helpdesk Agent
By Grafton Apparel Ltd. At Vaughan, Ontario, Canada
You have experience and education including…
What we can offer you:
•Comprehensive benefits package including dental, extended health care, life insurance and a health spending account
•A hybrid working arrangement – work from home and at our cool new office in Vaughan
•Documenting technical issues to build a knowledge base for future reference
Your mindset and skills include:

Are you looking for an exciting opportunity to use your technical skills to help customers? We are looking for a Helpdesk Analyst to join our team and provide technical support to our customers. You will be responsible for troubleshooting customer issues, providing technical advice, and helping to resolve customer inquiries. If you have a passion for technology and customer service, this could be the perfect job for you!

A Helpdesk Analyst is a technical support specialist who provides assistance to customers and employees who are having technical issues with their computer systems. They are responsible for troubleshooting hardware and software problems, providing technical advice and guidance, and resolving customer inquiries.

What is It Helpdesk Analyst Skills Required?

• Excellent customer service and communication skills
• Knowledge of computer hardware and software
• Ability to troubleshoot technical issues
• Knowledge of network systems and protocols
• Ability to work independently and as part of a team
• Ability to multitask and prioritize tasks

What is It Helpdesk Analyst Qualifications?

• Bachelor’s degree in Computer Science or related field
• A+ certification or other technical certifications
• Experience in customer service or technical support

What is It Helpdesk Analyst Knowledge?

• Knowledge of computer hardware and software
• Knowledge of network systems and protocols
• Knowledge of customer service principles and practices

What is It Helpdesk Analyst Experience?

• Previous experience in customer service or technical support
• Experience troubleshooting hardware and software issues

What is It Helpdesk Analyst Responsibilities?

• Respond to customer inquiries via phone, email, or chat
• Troubleshoot hardware and software issues
• Provide technical advice and guidance
• Resolve customer inquiries in a timely manner
• Document customer inquiries and resolutions
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