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Guest Services Jobs in Ontario

Guest Services Administrator Jobs
By Massage Addict Ottawa Barrhaven, Orleans and West Hunt Club Rd At Ottawa, Ontario, Canada

Massage Addict Orleans is hiring a clinic Guest Services Administrator for a full time afternoon/evening position. your responsibilities will be to greet clients, answer the phones, book appointments, ...

Guest Services Supervisor - 1 Year Contract
By Gateway Casinos and Entertainment Limited At Wasaga Beach, Ontario, Canada
Time-management savvy and expert multitasker who thrives in the service industry.
Full benefits package for full-time employees
Manage employee performance through training, coaching, evaluation and mentoring.
Customer service skills that exceed guest expectations.
Minimum two years of experience in the guest services and/or hospitality industry.
Ability to manage issues and empower a team to excel.
Guest Services Representative - Part-Time With Benefits
By Cadillac Fairview At London, Ontario, Canada
An outstanding teammate with strong interpersonal skills.
Previous experience in the hospitality field preferred.
Strong organizational skills, ability to multi-task and attention to detail.
Dispatch Security and Maintenance personnel from portable radio system.
Work with KIPSU text concierge program, respond to guest's inquiries according to program guidelines.
Generate a variety of weekly reports by accessing appropriate information to provide the Guest Services Supervisor with up-to-date status.
Guest Services Representative (Cf Rideau Centre) - Pt With Benefits 19+
By Cadillac Fairview At Ottawa, Ontario, Canada
A team player with strong interpersonal skills
Previous experience in the hospitality field preferred.
Strong organizational skills and attention to detail.
Very strong organizational skills and has the ability to multi-task.
Strong Knowledge of English and French.
Dispatch Security and Maintenance personnel from portable radio system.
Guest Services Associate Jobs
By Hilton Garden Inn Toronto/Brampton At Brampton, Ontario, Canada
Communicate any outstanding guest requests or issues to management that may require additional monitoring or follow-up.
Use a keyboard to operate various property management and reservations systems, etc.
High School diploma or equivalent, plus one-year front desk/guest service experience. Some college is preferred.
Previous Hilton experience will be an asset.
Communication skills are utilized a significant amount of time when interacting with guests and employees.
Basic math skills are used frequently.
Guest Services Manager - Audi Oakville
By WEINS Auto Group At Oakville, Ontario, Canada
A minimum of 3-5 years of experience in Service Management within automotive retail is required
We offer a competitive compensation plan and a top-notch benefits plan
We are lifelong learners and want to support our associates who endeavour to continue their education through our Educational Reimbursement Program
We want to promote healthy lifestyle, and offer a generous fitness discounts & more
Assist with responsibilities of ASM in accordance with established procedures and guidelines as required.
Experience with PBS is required
Guest Services Agent Jobs
By Silver Hotel Group At Ottawa, Ontario, Canada
Education Reimbursement for you (and your children!)
Perform other duties assigned by the Supervisor or department manager.
Customer Service experience, preferably in a Hotel Front Desk position;
Excellent written and verbal communication skills are essential;
Computer literate in Word and Excel. Maestro's or Opera experience is an asset;
Reporting to the Guest Services Manager, the Guest Service Agent will:
Guest Services Agent - Part Time
By Silver Hotel Group At Mississauga, Ontario, Canada
Education Reimbursement for you (and your children!)
Perform other duties assigned by the Supervisor or department manager.
Customer Service experience, preferably in a Hotel Front Desk position;
Excellent written and verbal communication skills are essential;
Computer literate in Word and Excel. Maestro's or Opera experience is an asset;
Reporting to the Guest Services Manager, the Guest Service Agent will:
Guest Services Supervisor Jobs
By Gateway Casinos and Entertainment Limited At London, Ontario, Canada
Time-management savvy and expert multitasker who thrives in the service industry.
Full benefits package for full-time employees
Manage employee performance through training, coaching, evaluation and mentoring.
Customer service skills that exceed guest expectations.
Minimum two years of experience in the guest services and/or hospitality industry.
Ability to manage issues and empower a team to excel.
Guest Services Manager Jobs
By Deerhurst Resort At Huntsville, Ontario, Canada
Working knowledge of Property Manager and Micros/ Opera or related reservations software systems.
Ability to deal with all levels of management and colleagues in a professional manner.
University, College or Hospitality Management degree an asset.
Excellent guest service specifically in arrival experience, guest services and departure experience
Enjoys offering exceptional service and meeting the needs of others
Has effective communication skills (verbal, listening, writing)
Guest Services Supervisor Jobs
By Silver Hotel Group At Mississauga, Ontario, Canada
Assists with scheduling, payroll, coaching, performance management, hiring, performance reviews, and training for all Guest Services team members;
Education Reimbursement for you (and your children!)
Ensures a smooth operation of the Guest Services in the absence of the Guest Services Manager;
Previous supervisory responsibilities preferred in a customer-facing and/or hospitality position;
Excellent written and verbal communication skills are essential;
Work with like-minded team members who are passionate about their work and keep things fun, every day!
Assistant Manager, Guest Services
By Blue Mountain Resort At The Blue Mountains, Ontario, Canada
Previous supervisory, training, coaching, and performance management experience, preferably within the hospitality industry.
Assist HR Recruiter and Guest Experience Manager with hiring and on-boarding.
Excellent service recovery and conflict resolution skills in order to bring both guest and employee concerns to satisfactory closure.
Discounted recreation tickets you can share with your friends. Let them enjoy the zip lines, ropes courses and mountain coaster!
Staff priced meals & Starbucks treats;
Staff room rates at all our hotels;
Guest Services Agent Jobs
By Silver Hotel Group At Whitby, Ontario, Canada
Education Reimbursement for you (and your children!)
Perform other duties assigned by the Supervisor or department manager.
Customer Service experience, preferably in a Hotel Front Desk position;
Excellent written and verbal communication skills are essential;
Computer literate in Word and Excel. Maestro's or Opera experience is an asset;
Reporting to the Guest Services Manager, the Guest Service Agent will:
Guest Services Attendant (Summer Seasonal)
By Friday Harbour Resort At Innisfil, Ontario, Canada

Spend your days surrounded by the beauty of Lake Simcoe. With opportunities across the Resort at the Nest Golf Club, the Marina, with our Culinary, Food and Beverage, Landscape, Housekeeping and ...

Host / Hostess / Guest Services Team - Joey Markville
By JOEY Restaurant Group At Markham, Ontario, Canada
A passion for hospitality and creating world-class experiences
You value honesty and humility. You have integrity and do what you say.
You approach life with fearless determination and a sense of fun.
You are creative, risk-taking, visionary and cutting edge. You choose to lead.
You contribute to a strong culture and are committed to the team.
You are passionate about quality and professionalism.
Guest Services Representative Jobs
By Gateway Casinos and Entertainment Limited At Sault Ste. Marie, Ontario, Canada
Intermediate knowledge of computer programs and mathematical skills
Full benefits package for full-time employees
A minimum one year of experience in a related field
Organizational, interpersonal, analytical and communication skills.
Able to juggle multiple tasks, manage time efficiently, and thrive in a fast-paced environment.
Exciting, supportive and fun work environment
Host / Hostess / Guest Services Team - Joey Lansdowne
By JOEY Restaurant Group At Ottawa, Ontario, Canada
A passion for hospitality and creating world-class experiences
You value honesty and humility. You have integrity and do what you say.
You approach life with fearless determination and a sense of fun.
You are creative, risk-taking, visionary and cutting edge. You choose to lead.
You contribute to a strong culture and are committed to the team.
You are passionate about quality and professionalism.
Supervisor, Guest Services - Seasonal - Full Time
By Blue Mountain Resort At The Blue Mountains, Ontario, Canada
Previous supervisory, training, coaching and performance management experience, preferably within the hospitality industry.
Possess the knowledge and ability to set clear sales and service expectations for staff.
Develop and possess an extensive knowledge of activities, events, resort amenities and surrounding area information.
Excellent customer service, interpersonal and communication skills.
Excellent service recovery and conflict resolution skills in order to bring both guest and employee concerns to satisfactory closure.
Discounted recreation tickets you can share with your friends. Let them enjoy the zip lines, ropes courses and mountain coaster!
Overnight Guest Services Manager
By Deerhurst Resort At Huntsville, Ontario, Canada
Complete daily backup of the Property Management System.
Working knowledge of Property Manager and Micros/ DELPHI or related reservations software systems.
University, College or Hospitality Management degree an asset.
Excellent guest service specifically in arrival experience, guest’s services and departure experience.
Enjoys offering exceptional service and meeting the needs of others
Has effective communication skills (verbal, listening, writing)

Are you looking for a job that allows you to work with people and make a difference in their lives? Look no further! We are looking for an enthusiastic Guest Services Representative to join our team and provide exceptional customer service to our guests. You will be responsible for greeting guests, answering questions, and providing assistance with their needs. If you have a passion for hospitality and customer service, this is the perfect job for you!

Overview Guest Services is a customer service role that involves providing assistance to guests in a variety of settings, such as hotels, restaurants, and other hospitality venues. The primary goal of a Guest Services representative is to ensure that guests have a pleasant and enjoyable experience. Detailed Job Description Guest Services representatives are responsible for greeting guests, providing information about the venue, and responding to any inquiries or complaints. They may also be responsible for taking reservations, handling payments, and providing general customer service. In some cases, Guest Services representatives may also be responsible for providing concierge services, such as making restaurant reservations or arranging transportation. Job Skills Required
• Excellent customer service skills
• Ability to remain calm and professional in stressful situations
• Knowledge of hospitality industry standards
• Ability to multitask and prioritize tasks
• Excellent communication and interpersonal skills
• Knowledge of local attractions and services
Job Qualifications
• High school diploma or equivalent
• Previous experience in customer service or hospitality
• Knowledge of local attractions and services
• Ability to work flexible hours, including nights and weekends
Job Knowledge
• Knowledge of hospitality industry standards
• Knowledge of local attractions and services
• Knowledge of customer service principles and practices
Job Experience
• Previous experience in customer service or hospitality
• Experience in a fast-paced environment
Job Responsibilities
• Greet guests and provide information about the venue
• Respond to inquiries and complaints
• Take reservations and handle payments
• Provide concierge services, such as making restaurant reservations or arranging transportation
• Ensure that guests have a pleasant and enjoyable experience