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Guest Services Supervisor Jobs

Guest Services Administrator Jobs
By Massage Addict Ottawa Barrhaven, Orleans and West Hunt Club Rd At Ottawa, Ontario, Canada

Massage Addict Orleans is hiring a clinic Guest Services Administrator for a full time afternoon/evening position. your responsibilities will be to greet clients, answer the phones, book appointments, ...

Guest Services Associate Jobs
By Delta Hotels by Marriott Kamloops At Kamloops, British Columbia, Canada
University Degree an asset. Hotel Management/Hospitality Degree an asset
Strong knowledge of Kamloops, BC and can refer guests to local amenities and events
2 + year’s customer service experienced
Minimum of 1-year experience as a Guest Service Associate
Problem-Solving Skills: Able to solve customer issues and anticipate guest needs.
Utilizes the 10-5 rule and greets all guests immediately with a friendly and sincere welcome.
Guest Services Supervisor - 1 Year Contract
By Gateway Casinos and Entertainment Limited At Wasaga Beach, Ontario, Canada
Time-management savvy and expert multitasker who thrives in the service industry.
Full benefits package for full-time employees
Manage employee performance through training, coaching, evaluation and mentoring.
Customer service skills that exceed guest expectations.
Minimum two years of experience in the guest services and/or hospitality industry.
Ability to manage issues and empower a team to excel.
Guest Services Representative Jobs
By QuadReal Property Group At Toronto, Ontario, Canada
Strong organizational, planning and time management skills
Experience in position requiring exceptional customer service skills
Maintaining a thorough knowledge of the Centre’s services; stores, store location and store merchandise; special events and promotional services; etc.
Intermediate skills in Microsoft Office (Outlook, Excel and Word)
Excellent oral and written communication skills
Strong attention to detail and problem solving skills
Guest Services Associate Jobs
By Hilton Garden Inn Toronto/Brampton At Brampton, Ontario, Canada
Communicate any outstanding guest requests or issues to management that may require additional monitoring or follow-up.
Use a keyboard to operate various property management and reservations systems, etc.
High School diploma or equivalent, plus one-year front desk/guest service experience. Some college is preferred.
Previous Hilton experience will be an asset.
Communication skills are utilized a significant amount of time when interacting with guests and employees.
Basic math skills are used frequently.
Supervisor, Guest Services Temporary Part Time
By Windsor Regional Hospital At Windsor, Ontario, Canada

Vacancy Status: Temporary Part Time

Guest Services Supervisor, Southgate Centre - Edmonton
By JLL At Edmonton, Alberta, Canada
Oversee and manage the entire end-to-end customer experience;
Liaise with Security, Janitorial, HVAC, and mall management to report repair and maintenance issues and tenant concerns around the centre;
Strong computer skills (MS Office); internet savvy and social media knowledge;
Work closely with the Property Manager to manage the Guest Services budget and ensure staff hours are within the allotted hours
Mentor, empower, and motivate the Guest Services team, meet team members regularly to provide feedback on performance and manage performance issues;
3 to 5 years of supervisory experience in a customer service or hospitality related industry;
Guest Services Associate Jobs
By WAXON Waxbar Commerce Court PATH At Toronto, Ontario, Canada
Salary: $16+ per hour plus bonus incentive + benefits
Experience in Reception / Customer Service, or related field, is required
Professional and self-starter, with interest in learning, and taking on additional responsibilities
Experience in typing and Microsoft Office
* We appreciate all resumes, but only qualified applicants with relevant work experience will be contacted.
Greeting and checking in Guests
Guest Services Supervisor/Night Auditor
By Lord Elgin Hotel At Ottawa, Ontario, Canada
ØCompletion of post-secondary education and/or equivalent industry experience.
ØWorks closely with other required departments to completely satisfy the requirements of Guest Services.
ØSuccessful applicant must have excellent organization, presentation, customer service and communication skills.
ØCoordinates advance and ongoing arrangements for special arriving groups and/or individuals.
ØSupports accounting effort through timely examination and action towards accounting irregularities and/or requests.
ØMaintains inventory of all Front Office stationary and sundry items.
Executive Assistant – Guest Services
By Arc'teryx Equipment At North Vancouver, British Columbia, Canada
You have great time management skills, and naturally utilize sound judgement and prioritization when multi-tasking and juggling competing priorities with confidence
Providing exceptional administrative support with scheduling and calendar management
You have 3+ years of Executive Assistant experience
Tracking action items and ensuring their completion
Drafting email correspondence and maintaining organized inboxes for your executives
Ensuring clear communication and alignment across multiple departments
Guest Services Jobs
By Miku Toronto At Toronto, Ontario, Canada

Guest Services / Host Minimum one year experience in the service/retail industry Willingness to learn, strong sense of team work Positive attitude and professional demeanor Compensation ...

Guest Services Associate Jobs
By Virginia Museum of History & Culture At Richmond, British Columbia, Canada
Must possess excellent communication skills, knowledge of Microsoft Office, and an interest in Virginia history
Retail and point of sale experience preferred
Staff desks at museum entry points, assist guests with wayfinding and exploration, and provide excellent customer service to all guests
Operate POS systems to process admission and retail sales, assist with visual merchandising, and maintain the appearance of the museum store
Fulfill web and mail-order purchases and assist with digital outreach initiatives and on-site programming for students and adults
Perform other duties as assigned
Guest Services Supervisor Jobs
By Gateway Casinos and Entertainment Limited At London, Ontario, Canada
Time-management savvy and expert multitasker who thrives in the service industry.
Full benefits package for full-time employees
Manage employee performance through training, coaching, evaluation and mentoring.
Customer service skills that exceed guest expectations.
Minimum two years of experience in the guest services and/or hospitality industry.
Ability to manage issues and empower a team to excel.
Guest Services Supervisor Jobs
By Silver Hotel Group At Mississauga, Ontario, Canada
Assists with scheduling, payroll, coaching, performance management, hiring, performance reviews, and training for all Guest Services team members;
Education Reimbursement for you (and your children!)
Ensures a smooth operation of the Guest Services in the absence of the Guest Services Manager;
Previous supervisory responsibilities preferred in a customer-facing and/or hospitality position;
Excellent written and verbal communication skills are essential;
Work with like-minded team members who are passionate about their work and keep things fun, every day!
Guest Services Associate Jobs
By Canada's Wonderland At Vaughan, Ontario, Canada
Gain skills, knowledge, and experience that will benefit in your future.
Work with other departments to provide guests with enjoyable experiences and positive solutions.
Have other opportunities to learn and expand your knowledge.
Make our guests happy by delivering amazing experiences and helping them create lifelong memories.
Previous retail sales experience or a willingness to learn.
Complete sales transactions, upgrades, redemptions and Group Sales.
Guest Services Supervisor Jobs
By Gateway Casinos and Entertainment Limited At North Bay, Ontario, Canada
Time-management savvy and expert multitasker who thrives in the service industry.
Full benefits package for full-time employees
Manage employee performance through training, coaching, evaluation and mentoring.
Customer service skills that exceed guest expectations.
Minimum two years of experience in the guest services and/or hospitality industry.
Ability to manage issues and empower a team to excel.
Guest Services Supervisor Jobs
By Gateway Casinos and Entertainment Limited At Burnaby, British Columbia, Canada
Time-management savvy and expert multitasker who thrives in the service industry.
Full benefits package for full-time employees
Manage employee performance through training, coaching, evaluation and mentoring.
Customer service skills that exceed guest expectations.
Minimum two years of experience in the guest services and/or hospitality industry.
Ability to manage issues and empower a team to excel.
Guest Services Supervisor, Jasper
By Pursuit Collection At Alberta, Canada
Discounted hotel stays under Pursuit’s lodging offerings, and discounted food & beverage and retail experiences
Nightly report to be sent to all managers including details of guest experience issues
Exemplary communication skills (both verbal and written) with an ability to overcome objections and lead teams to provide memorable guest experiences
Work experience in an iconic, unforgettable, and inspiring location
Monitor the Hotels’ ambiance elements to drive a welcoming arrival experience for our guests
Respond effectively to onsite challenges and follow up with guests in person to ensure experience recovery
Guest Services Agent Jobs
By Silver Hotel Group At Calgary, Alberta, Canada
Education Reimbursement for you (and your children!)
Perform other duties assigned by the Supervisor or department manager.
Customer Service experience, preferably in a Hotel Front Desk position;
Excellent written and verbal communication skills are essential;
Computer literate in Word and Excel. Maestro's or Opera experience is an asset;
Work with like-minded team members who are passionate about their work and keep things fun, every day!
Guest Services Representative Jobs
By Gateway Casinos and Entertainment Limited At Woodstock, Ontario, Canada
Intermediate knowledge of computer programs and mathematical skills
Full benefits package for full-time employees
A minimum one year of experience in a related field
Organizational, interpersonal, analytical and communication skills.
Able to juggle multiple tasks, manage time efficiently, and thrive in a fast-paced environment.
Exciting, supportive and fun work environment

Are you looking for an exciting opportunity to lead a team of dedicated professionals? We are looking for a Guest Services Supervisor to join our team and provide exceptional customer service to our guests. You will be responsible for overseeing the daily operations of the front desk, ensuring a positive guest experience, and providing leadership and guidance to the team. If you have a passion for hospitality and customer service, this is the job for you!

Overview The Guest Services Supervisor is responsible for overseeing the daily operations of the guest services department. This includes providing customer service, managing staff, and ensuring the highest level of customer satisfaction. The Guest Services Supervisor must be able to handle customer complaints and inquiries in a professional and courteous manner. Detailed Job Description The Guest Services Supervisor is responsible for overseeing the daily operations of the guest services department. This includes providing customer service, managing staff, and ensuring the highest level of customer satisfaction. The Guest Services Supervisor must be able to handle customer complaints and inquiries in a professional and courteous manner. The Guest Services Supervisor is also responsible for training and supervising staff, ensuring that all policies and procedures are followed, and providing feedback to management. Job Skills Required
• Excellent customer service skills
• Strong communication and interpersonal skills
• Ability to multi-task and prioritize tasks
• Ability to work in a fast-paced environment
• Knowledge of customer service principles and practices
• Knowledge of hospitality industry standards
• Knowledge of computer systems and software
• Knowledge of safety and security procedures
Job Qualifications
• High school diploma or equivalent
• Previous experience in customer service or hospitality
• Previous supervisory experience
• Ability to work flexible hours
• Ability to stand for long periods of time
Job Knowledge
• Knowledge of customer service principles and practices
• Knowledge of hospitality industry standards
• Knowledge of computer systems and software
• Knowledge of safety and security procedures
Job Experience
• Previous experience in customer service or hospitality
• Previous supervisory experience
Job Responsibilities
• Provide excellent customer service
• Train and supervise staff
• Ensure that all policies and procedures are followed
• Handle customer complaints and inquiries
• Monitor customer satisfaction
• Provide feedback to management
• Ensure safety and security procedures are followed