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Guest Services Supervisor Jobs in Ontario

Guest Services Administrator Jobs
By Massage Addict Ottawa Barrhaven, Orleans and West Hunt Club Rd At Ottawa, Ontario, Canada

Massage Addict Orleans is hiring a clinic Guest Services Administrator for a full time afternoon/evening position. your responsibilities will be to greet clients, answer the phones, book appointments, ...

Guest Services Supervisor - 1 Year Contract
By Gateway Casinos and Entertainment Limited At Wasaga Beach, Ontario, Canada
Time-management savvy and expert multitasker who thrives in the service industry.
Full benefits package for full-time employees
Manage employee performance through training, coaching, evaluation and mentoring.
Customer service skills that exceed guest expectations.
Minimum two years of experience in the guest services and/or hospitality industry.
Ability to manage issues and empower a team to excel.
Guest Services Associate Jobs
By Hilton Garden Inn Toronto/Brampton At Brampton, Ontario, Canada
Communicate any outstanding guest requests or issues to management that may require additional monitoring or follow-up.
Use a keyboard to operate various property management and reservations systems, etc.
High School diploma or equivalent, plus one-year front desk/guest service experience. Some college is preferred.
Previous Hilton experience will be an asset.
Communication skills are utilized a significant amount of time when interacting with guests and employees.
Basic math skills are used frequently.
Guest Services Supervisor/Night Auditor
By Lord Elgin Hotel At Ottawa, Ontario, Canada
ØCompletion of post-secondary education and/or equivalent industry experience.
ØWorks closely with other required departments to completely satisfy the requirements of Guest Services.
ØSuccessful applicant must have excellent organization, presentation, customer service and communication skills.
ØCoordinates advance and ongoing arrangements for special arriving groups and/or individuals.
ØSupports accounting effort through timely examination and action towards accounting irregularities and/or requests.
ØMaintains inventory of all Front Office stationary and sundry items.
Guest Services Supervisor Jobs
By Gateway Casinos and Entertainment Limited At London, Ontario, Canada
Time-management savvy and expert multitasker who thrives in the service industry.
Full benefits package for full-time employees
Manage employee performance through training, coaching, evaluation and mentoring.
Customer service skills that exceed guest expectations.
Minimum two years of experience in the guest services and/or hospitality industry.
Ability to manage issues and empower a team to excel.
Guest Services Supervisor Jobs
By Silver Hotel Group At Mississauga, Ontario, Canada
Assists with scheduling, payroll, coaching, performance management, hiring, performance reviews, and training for all Guest Services team members;
Education Reimbursement for you (and your children!)
Ensures a smooth operation of the Guest Services in the absence of the Guest Services Manager;
Previous supervisory responsibilities preferred in a customer-facing and/or hospitality position;
Excellent written and verbal communication skills are essential;
Work with like-minded team members who are passionate about their work and keep things fun, every day!
Supervisor, Guest Services - Seasonal - Full Time
By Blue Mountain Resort At The Blue Mountains, Ontario, Canada
Previous supervisory, training, coaching and performance management experience, preferably within the hospitality industry.
Possess the knowledge and ability to set clear sales and service expectations for staff.
Develop and possess an extensive knowledge of activities, events, resort amenities and surrounding area information.
Excellent customer service, interpersonal and communication skills.
Excellent service recovery and conflict resolution skills in order to bring both guest and employee concerns to satisfactory closure.
Discounted recreation tickets you can share with your friends. Let them enjoy the zip lines, ropes courses and mountain coaster!

Are you looking for an exciting opportunity to lead a team of dedicated professionals? We are looking for a Guest Services Supervisor to join our team and provide exceptional customer service to our guests. You will be responsible for overseeing the daily operations of the front desk, ensuring a positive guest experience, and providing leadership and guidance to the team. If you have a passion for hospitality and customer service, this is the job for you!

Overview The Guest Services Supervisor is responsible for overseeing the daily operations of the guest services department. This includes providing customer service, managing staff, and ensuring the highest level of customer satisfaction. The Guest Services Supervisor must be able to handle customer complaints and inquiries in a professional and courteous manner. Detailed Job Description The Guest Services Supervisor is responsible for overseeing the daily operations of the guest services department. This includes providing customer service, managing staff, and ensuring the highest level of customer satisfaction. The Guest Services Supervisor must be able to handle customer complaints and inquiries in a professional and courteous manner. The Guest Services Supervisor is also responsible for training and supervising staff, ensuring that all policies and procedures are followed, and providing feedback to management. Job Skills Required
• Excellent customer service skills
• Strong communication and interpersonal skills
• Ability to multi-task and prioritize tasks
• Ability to work in a fast-paced environment
• Knowledge of customer service principles and practices
• Knowledge of hospitality industry standards
• Knowledge of computer systems and software
• Knowledge of safety and security procedures
Job Qualifications
• High school diploma or equivalent
• Previous experience in customer service or hospitality
• Previous supervisory experience
• Ability to work flexible hours
• Ability to stand for long periods of time
Job Knowledge
• Knowledge of customer service principles and practices
• Knowledge of hospitality industry standards
• Knowledge of computer systems and software
• Knowledge of safety and security procedures
Job Experience
• Previous experience in customer service or hospitality
• Previous supervisory experience
Job Responsibilities
• Provide excellent customer service
• Train and supervise staff
• Ensure that all policies and procedures are followed
• Handle customer complaints and inquiries
• Monitor customer satisfaction
• Provide feedback to management
• Ensure safety and security procedures are followed