Bilingual Customer Service Representative (Insurance)
By Recruit Action inc. At Laval, Quebec, Canada
6+ months work experience in a call center environment.
Previous experience in customer service.
Experience in industries such as technology or retail (an asset).
Attention to detail is a crucial skill.
Demonstrate strong customer service abilities, exhibit empathy towards customers, and be patient.
Demonstrate strong communication skills, with the ability to articulate clearly.
Bilingual (French) Customer Service Representative - Flexiti Call Centre (Remote)
By Flexiti At Moncton, New Brunswick, Canada
Full benefits eligibility on DAY 1. Includes employer paid health and dental coverage.
Paid, best-in-class, trainer-lead, remote training beginning on your first day.
We’ve reduced our physical corporate office footprint, reflecting our commitment to be remote/hybrid first.
You have at least 6 months of customer service experience.
Excellent oral and written communication skills in English and French required.
Strong knowledge of PCs, and proficiency in MS Word, Excel, and Outlook are an asset.
Bilingual (English/French) Sales Development Representative/Représentant.e Pour Le Développement Des Ventes
By NielsenIQ At Montreal, Quebec, Canada
Sound time management and organizational skills
Maintain accurate CRM records of all lead and prospecting activities by consistently adhering to defined lead management processes and SLAs
Post secondary degree/diploma plus at least 2 years of sales or complimentary experience, or equivalent combination of education and experience
Must be a self-starter and highly ambitious to grow knowledge, skills and career
Professional experience on a customer-focused performance-driven, high-growth, fast-paced sales, service or marketing team
Fluent (English/French) bilingual language skills
Customer Service Representative With French
By MiXBS At Canada
Provide knowledgeable answers to questions about the product,
Data entry in various platforms
At least 1 - 3 years of relevant work experience
Excellent phone etiquette and excellent verbal, written, and interpersonal skills
Communicate with customers via phone, email, and chat
Work with internal departments to meet customer's needs
French Bilingual Business Development Representative
By Alcumus At Montreal, Quebec, Canada
Practice pipeline management and follow up skills
Decision-making, problem resolution and creative thinking skills
Highly proficient level of computer skills, including MS Word, PowerPoint, Excel and Outlook
Strong intercommunication and people skills
You will benefit from a competitive salary and very interesting benefits;
Qualify marketing-generated leads based on specific guidelines and criteria
Work From Home - Customer Service Representative – Bilingual (English And French)
By Nordia Inc. At Montreal, Quebec, Canada
This position offers the possibility to work from home, but you can also work on-site according to your preference.
Complete benefits plan after six (6) months of service, including:
Provide personalized service and assistance related to the products and services offered (e.g. sales, billing issues, loyalty and claims);
Analyze the customer's request and offer an appropriate solution;
Target business opportunities in order to promote the products and services offered;
Be fluently bilingual (English and French) with excellent oral and written communication skills;
Customer Success Executive - Bilingual English/French
By TELUS At Québec, Quebec, Canada
Professional certifications in Customer Success, Business Relationship Management, Sales and/or ITIL
Establish strong relationships and interlock with internal collaborators (Strategy alignment with Account Exec; Solution Design, Process improvement; Product Management, etc)
Proven leadership attributes and abilities such as collaboration, communication, creative thinking, and decision-making skills to support customers' strategy and vision
Ensure a seamless onboarding experience through effective implementation planning and readiness reviews including first bill reviews
Strong business and financial acumen supported by strong industry and competitive knowledge
Well developed interpersonal, planning and organizing skills, ability to prioritize competing deliverables across multiple customers
Customer Service Bilingual - Bilingual (English And French)
By ClickJobs.io At Shediac, New Brunswick, Canada

Overview: Do you have excellent listening skills and the ability to multi-task? If you have a genuine desire to help others and are looking for a career entirely focused on customer service, then we ...

Service Delivery Lead - Bilingual (French)
By Emonics LLC At Montreal, Quebec, Canada
Experience in working with Mobile Device Management (WorkspaceOne, MobileIron, Intune)
DLP, AV, WSUS, Patch management, VPN, VDI technology
Patch management, ITSM tools, Microsoft Exchange, O356, MS teams, Azure AD, Proxy, etc.
Provide data driven analysis to management about key improvement and opportunity area
Inventory management, incident management, change management & problem management
Prevent IT Service SLA breach, in case of breach of SLA ensure vendor and contract management
Bilingual French, Associate Service Center Representative
By ADP At Montreal, Quebec, Canada
Manage the customer relationship by effectively identifying sensitive employee concerns and escalating when necessary.
SAP, Siebel, and Payroll knowledge is an asset.
Fully bilingual: French-English is a requirement.
Agir à titre d'expert interne pour les employés d'une clientèle désignée.
Utiliser efficacement SAP et les systèmes et outils internes d'ADP pour documenter, dépanner et résoudre les demandes de renseignements / problèmes.
Surveiller et suivre les problèmes pour les mises à jour afin d'assurer une résolution efficace des problèmes.
Bilingual Underwriting Support Representative (French/ English)
By CNA Insurance At Montreal, Quebec, Canada
Upload emails and endorsement correspondence to internal document management system
Manage endorsement requests through the public mail box to completion between Field offices and Operations
Excellent communication skills, both written and verbal in French and English.
Customer service focused. Excellent written and verbal communication skills.
Knowledge of Microsoft Office Suite and other business-related software.
The remaining responsibilities may include the following:
Bilingual Customer Service Representative - Anjou
By Randstad Canada At Montréal-Ouest, Quebec, Canada
Strong organizational and time management abilities.
Manage open orders and provide follow-up support.
1-3 years of customer service experience.
Competitive salary with quarterly bonuses.
Opportunities for growth within the company.
Pension plan for long-term financial security.
Customer Success Manager - Bilingual English/French
By TELUS At Québec, Quebec, Canada
Professional certifications in Customer Success, Business Relationship Management, and/or ITIL is an asset
A high level of financial acumen with a focus on revenue management best practices
Understanding of TELUS operational processes and best practices in service management and support is an asset
Demonstrates comprehensive knowledge and understanding of Telecommunications industry strategies, offerings, and technologies is an asset
University degree or equivalent; 5-10 years of equivalent experience
5-10 years of experience in Customer Success/Sales environment in Enterprise or Public Sector
Bilingual Customer Service Representative (Remote, Contract)
By INFUSEmedia At Montreal, Quebec, Canada
Minimum two years of account management and/or customer success/service experience preferred
Accountable for post-sale account management and driving account growth through excellent customer service and delivery, communication, and onboarding
Outstanding written and verbal communication skills, coupled with strong empathy for customers and their success
Organized, detail-oriented, and able to manage 30+ clients at once
Strong problem-resolution skills and proven ability to engage and interact with internal teams to resolve client issues
Serve as a trusted advisor for our clients and be an expert in INFUSEmedia offerings
Bilingual Customer Service Representative
By BCforward At Canada
• Excellent technical and data entry skills, including the utilization of a 10-key touchpad
• 1-3 years’ work experience in a related role
• Demonstrated experience solving customer service inquiries
• Effective verbal and written communication skills
Customer Service Representative (Bilingual French/English)
• Proficient in Microsoft Office and Windows Operating Systems
French Bilingual Customer Service
By Foundever At Greater Montreal Metropolitan Area, Canada
Work from home benefits include saving time, money and the environment
Benefits including medical, dental, life and vision insurance, company matched RRSP contribution, and generous paid time off
Canadian headquarters is based in Ontario. Any other position would be a remote position
Handle inbound service calls in both French and English
Understand and strive to meet or exceed metrics while providing excellent customers service
Drive customer satisfaction through voice, chat, and email communications
Bilingual Customer Service Representative (9 Month Term)
By Medavie Blue Cross / Croix Bleue Medavie At New Brunswick, Canada
Accurate typing skills and a strong knowledge of PC software programs (particularly Microsoft office, Word and Excel)
Highly effective listening skills to ascertain customers’ needs, and determine appropriate action required for resolution
Excellent verbal skills for explaining complex issues to customers
Possess good customer service skills
Have strong organizational skills and a high level of accuracy
Serve as the initial contact resolution for incoming telephone calls
Business Analyst - French (Bilingual)
By The Ian Martin Group At Montreal, Quebec, Canada
• Experience working at Scotiabank is strongly preferred, particularly Wealth Management.
• Management and maintenance of information related to users and devices as required
• 5 years of experience as a Business Analyst or related field with experience supporting end user
• Knowledge of back-office processes and end to end workflows in IT&S/ Tech
• Previous experience with ServiceNow
•Knowledge of Scotia Global Wealth business groups or Wealth Banking
$18.75/Hour, Work From Home - Customer Service Representative - Bilingual (English And French)
By ClickJobs.io At Moncton, New Brunswick, Canada
This position offer the possibility to work from home, but you can also work on-site according to your preference.
Complete benefits plan after six (6) months of service, including:
Previous experience in a sales and customer service environment;
Excellent communication skills, oral and written;
You must be able to work from home (an asset). You can discuss this in more detail with our recruitment team.
Hourly wage of $18.75 (including a $1.00 premium per hour worked and a $3 Bilingual premium);
$18.75/Hour, Work From Home - Customer Service Representative - Bilingual (English And French)
By ClickJobs.io At Coverdale, New Brunswick, Canada
This position offer the possibility to work from home, but you can also work on-site according to your preference.
Complete benefits plan after six (6) months of service, including:
Previous experience in a sales and customer service environment;
Excellent communication skills, oral and written;
You must be able to work from home (an asset). You can discuss this in more detail with our recruitment team.
Hourly wage of $18.75 (including a $1.00 premium per hour worked and a $3 Bilingual premium);