Bilingual Customer Service Representative - Anjou

Join our client, a leader in the building materials industry, as a Customer Service Representative. In this role, you will provide exceptional customer support, maintain positive relationships, and coordinate orders for building materials and allied products. We are looking for proactive, organized individuals with excellent communication skills and a positive attitude.
Fluency in both English and French (both spoken and written) is essential for effectively addressing our clients' needs across Canada and North America
If you are ready for an exciting opportunity, we invite you to apply now.
Position: Customer Service Representative - On site
Salary: $22 - $27 hourly
Schedule: Full-time - Monday to Friday 7h30 - 16h00
Location: Montreal East, Anjou area. Please note that the location is not easily accessible by public transit, so transportation by car is recommended for convenience.
#hiring #customerservice #montrealeast #anjou #jobopening #Montrealjobs #rona #bejamin moore #beacon #homedepot #contruction #materials
Advantages
As a customer service representative with building materials company in Anjou :

• On-site parking for hassle-free commuting.
• Comprehensive insurance coverage (dental, disability, supplementary health, life, vision).
• Competitive salary with quarterly bonuses.
• Convenient and predictable work schedule.
• Pension plan for long-term financial security.
• Opportunities for growth within the company.

Responsibilities
As a customer service representative with building materials company in Anjou :

• Coordinate with different departments to process orders.
• Manage open orders and provide follow-up support.
• Assist customers with inquiries, shipping, and guidelines.
• Handle financial transactions accurately.
• Fluency in both French and English (spoken and written) is essential for effectively addressing the needs of our clientele, with a customer base not only in Quebec but also throughout the rest of Canada and North America
• Resolve delivery-related issues.

Qualifications
As a customer service representative with building materials company in Anjou :

• Fluent bilingualism in both French and English, with strong oral and written communication skills, as you will be managing customer relationships with clients who speak either French or English exclusively.
• Strong organizational and time management abilities.
• Functional level of English is an asset.
• 1-3 years of customer service experience.
• Proficiency in Microsoft Office.

Summary
Can you see yourself in this role? Want to join a dynamic team and a growth-oriented company?
Send us your updated resume with the subject line:
"Customer Service Representative - Onsite ANJOU"
[email protected]
[email protected]
[email protected]
We look forward to receiving your resume
Only selected candidates will be contacted.
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to [email protected] to ensure their ability to fully participate in the interview process.