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Bilingual Customer Service Representative Jobs

Banking Cards Advisor/Bilingual Customer Service Representative
By Aston Carter At Mississauga, Ontario, Canada
• Ability to work independently, proven time management, organizational and problem-solving skills
• Manage risks by adhering to compliance routines, processes, and controls to protect client and shareholder interests
• Educate and assist clients with using client digital capabilities
• Client experience, servicing clients, fulfil immediate need and identify additional opportunities available to the client
• Past experience in a customer service role where you provided a variety of needs-based solutions
• Experience working in a team and metrics-based performance environment
Bilingual Service Centre Representative
By Cadillac Fairview At Toronto, Ontario, Canada
Extraordinary customer service and relationship management experience
Identify repeat client service requests/concerns in order to track trends; proactively notify the appropriate department manager for follow up.
Excellent telephone communication skills with a strong customer service focus
Exceptional verbal and written communication skills in French and English
Superior problem solving and organizational skills
Ability to explain complex ideas to those with limited IT and systems knowledge
Customer Service Representative - Bilingual
By SUN PHARMA At Brampton, Ontario, Canada
Strong computer skills: Word and Excel; working knowledge of SAP preferred
Manage supply issues and communicate updates to customers
Manage customer non-conformances and process adjustments as needed
Participates in projects as assigned by the Customer Service Manager
Bilingual (French/English) with excellent communication skills
Three years previous customer service experience in a pharmaceutical environment preferred
Bilingual Customer Service Representative (Insurance)
By Recruit Action inc. At Halifax, Nova Scotia, Canada
6+ months work experience in a call center environment.
Previous experience in customer service.
Experience in industries such as technology or retail (an asset).
Attention to detail is a crucial skill.
Demonstrate strong customer service abilities, exhibit empathy towards customers, and be patient.
Demonstrate strong communication skills, with the ability to articulate clearly.
Bilingual Customer Service Representative (Insurance)
By Recruit Action inc. At Laval, Quebec, Canada
6+ months work experience in a call center environment.
Previous experience in customer service.
Experience in industries such as technology or retail (an asset).
Attention to detail is a crucial skill.
Demonstrate strong customer service abilities, exhibit empathy towards customers, and be patient.
Demonstrate strong communication skills, with the ability to articulate clearly.
Bilingual Customer Service Representative - Clinical Ops Support Coordinator (Csr Rep)
By Teladoc Health At Iqaluit, Nunavut, Canada

(This is a 100% remote position - the full flexibility to work from home!) WHO WE ARE:As the world leader in virtual care, Teladoc Health is passionate about taking care of people. We have been ...

Bilingual Customer Service Representative - Clinical Ops Support Coordinator (Csr Rep)
By Teladoc Health At Cornwall, Ontario, Canada

(This is a 100% remote position - the full flexibility to work from home!) WHO WE ARE:As the world leader in virtual care, Teladoc Health is passionate about taking care of people. We have been ...

Bilingual Customer Service Representative - Clinical Ops Support Coordinator (Csr Rep)
By Teladoc Health At Sault Ste. Marie, Ontario, Canada

(This is a 100% remote position - the full flexibility to work from home!) WHO WE ARE:As the world leader in virtual care, Teladoc Health is passionate about taking care of people. We have been ...

Bilingual Customer Service Representative (French/English)
By The Linchpin Co. At Ontario, Canada
6 months – 1 year of customer service experience
Call center experience (strong asset)
Benefits of Working as a French Bilingual Customer Service Representative:
French Bilingual is a must.
High school diploma (or equivalent)
The ability to sit for long periods of time
Bilingual Customer Service Representative (Csr)
By Choquette CKS At Ottawa, Ontario, Canada
2-3 years previous office experience and customer service experience preferred
Bilingual French and English language skills are required
Superior communication skills when dealing with challenging service calls
Excellent computer skills; savvy with new ERP programs and MS Office (Excel);
Excellent attention to detail; accurate and efficient with data entry
Typing speed of 50-60 wpm
Bilingual Customer Service Representative
By Quantum Management Services Ltd. At Oakville, Ontario, Canada
- Communicate clearly and effectively with customers, co-workers and management
- Resolve problems efficiently and professionally by applying knowledge of products
- Promote good listening skills
Bilingual English/French Customer Service Representatives / Order Entry
- Process call disposition in operating system and ensure 100% data accuracy
- Document all customer enquires accurately in operating system
Bilingual Customer Service Representative
By CygniSoft Inc. At Brampton, Ontario, Canada
Previous experience in customer service is a plus.
Excellent communication and problem-solving skills.
Handle incoming customer inquiries via phone, email, and chat in a friendly and professional manner.
Provide accurate information about products, services, and policies to customers.
Assist customers with order placements, returns, and exchanges.
Resolve customer complaints and issues with tact and diplomacy.
Bilingual Customer Service Representative - Clinical Ops Support Coordinator (Csr Rep)
By Teladoc Health At Vancouver, British Columbia, Canada

(This is a 100% remote position - the full flexibility to work from home!) WHO WE ARE:As the world leader in virtual care, Teladoc Health is passionate about taking care of people. We have been ...

Bilingual Customer Service Representative - Clinical Ops Support Coordinator (Csr Rep)
By Teladoc Health At Whitehorse, Yukon Territory, Canada

(This is a 100% remote position - the full flexibility to work from home!) WHO WE ARE:As the world leader in virtual care, Teladoc Health is passionate about taking care of people. We have been ...

Bilingual Customer Care Representative
By Laura Canada At Laval, Quebec, Canada
1 year of relevant experience.
Strong verbal and written communication skills in French and English.
Excellent problem-solving and organizational skills.
Answer customers’ enquiries relating to in-store customer issues, product availability, online shopping assistance, shipping issues and tracking, promotions, returns, etc.
Process customers’ orders promptly and efficiently through the phone or by email.
Respond to customers in accordance with internal policies and procedures while respecting established service level agreements (SLAs).
Bilingual Customer Service Representative
By Aston Carter At Vancouver, British Columbia, Canada
Must Have Experience/Knowledge Of :
Manage risks by adhering to compliance routines, processes, and controls to protect client and shareholder interests
Client experience, servicing clients, fulfil immediate need and identify additional opportunities available to the client
Past experience in a customer service role where you provided a variety of needs based solutions
Experience working in a team and metrics-based performance environment
Previous experience working in a Contact/Call Centre or in a fast paced financial and/or service industry
Bilingual Customer Service Representative
By myBlueprint At Toronto, Ontario, Canada
Excellent time-management and prioritization skills
Education or professional experience equivalent to a Bachelors’ Degree in a relevant discipline
Manage inbound customer communications - Answer incoming emails and messages to address customer questions, requests, and issues
Maintain working product knowledge - Act as a product expert to ensure information given to customers is accurate, up-to-date, and strategic
1-2 years of experience providing exceptional customer support, with a preference for experience supporting SaaS/computer software products
A strong interest in education technology
Customer Service Representative (Bilingual - Contract - Hybrid)
By Westlake Royal Building Products At Woodbridge, Ontario, Canada
Support Management in Training and Developing Customer Service reps where possible.
Update and maintain a variety of reports for management and departments use.
Business Management degree or equivalent required.
8+ years customer service experience preferably in a manufacturing environment.
Strong communication skills (verbal and written).
Review and analyze customer warranty repair requests/claims to ensure compliance to warranty SOPS and other guidelines.
Bilingual Customer Service Representative - Anjou
By Randstad Canada At Montréal-Ouest, Quebec, Canada
Strong organizational and time management abilities.
Manage open orders and provide follow-up support.
1-3 years of customer service experience.
Competitive salary with quarterly bonuses.
Opportunities for growth within the company.
Pension plan for long-term financial security.
Bilingual Customer Service Representative Online Sales Support - Hybrid
By Sleep Country Canada At Brampton, Ontario, Canada
The Qualifications and Experience we like to see:
Support customers throughout their shopping experience;
A minimum of 2 years’ experience in a sales and/or call center customer service environment
Any post-secondary education is considered an asset
Excellent communication skills in English and French, both written and verbal, are required
Computer skills and familiarity with programs such as Microsoft Teams, Outlook, PowerPoint, Zoom

Are you a people person with a passion for customer service? Do you have a knack for problem-solving and a desire to help others? We are looking for a Bilingual Customer Service Representative to join our team! You will be responsible for providing excellent customer service to our clients in both English and Spanish. If you are looking for an opportunity to make a difference and grow your career, this is the job for you!

Overview:

Bilingual Customer Service Representatives are responsible for providing excellent customer service to customers in both English and a second language. They must be able to communicate effectively with customers in both languages, as well as provide accurate information and solutions to customer inquiries.

Detailed Job Description:

Bilingual Customer Service Representatives are responsible for providing excellent customer service to customers in both English and a second language. They must be able to communicate effectively with customers in both languages, as well as provide accurate information and solutions to customer inquiries. They must be able to handle customer complaints and inquiries in a professional manner, and must be able to work in a fast-paced environment. Bilingual Customer Service Representatives must also be able to work with a variety of computer systems and software programs.

What is Bilingual Customer Service Representative Job Skills Required?

• Excellent communication skills in both English and a second language
• Excellent customer service skills
• Ability to work in a fast-paced environment
• Ability to handle customer complaints and inquiries in a professional manner
• Knowledge of computer systems and software programs
• Ability to multitask

What is Bilingual Customer Service Representative Job Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Fluency in both English and a second language
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment
• Ability to handle customer complaints and inquiries in a professional manner

What is Bilingual Customer Service Representative Job Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of computer systems and software programs
• Knowledge of applicable laws and regulations
• Knowledge of customer service techniques

What is Bilingual Customer Service Representative Job Experience?

• Previous customer service experience
• Previous experience working in a bilingual environment

What is Bilingual Customer Service Representative Job Responsibilities?

• Respond to customer inquiries in both English and a second language
• Provide accurate information and solutions to customer inquiries
• Handle customer complaints and inquiries in a professional manner
• Maintain customer records and update customer information
• Follow up with customers to ensure satisfaction
• Work with a variety of computer systems and software programs