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Engineering Technical Support Jobs

Technical Engineering Manager Jobs
By Altinity, Inc. At Canada
Excellent planning and task management skills with the ability to assess and mitigate risks
Comfortable working with all stakeholders on projects and smoothly balancing the interests of customers, engineers, and management
Ability to work with all stakeholders on projects and smoothly balance the interests of customers, engineers, and management
Demonstrated experience managing teams that deliver complex enterprise software
You have excellent analytical, presentation, and outstanding communication skills.
Experience working in SaaS / B2B or Enterprise software
Technical Support (Elevators & Lifts)
By RAM Elevators & Lifts, Inc. At Edmonton, Alberta, Canada
Other technical support activities assigned by the Team Lead/Management.
Experience and working knowledge of the lifts and elevators is an asset
Must have at least 3-4 years customer service experience
Knowledge of mechanical aspects in terms of manufacturing e.g. reading blueprints, troubleshooting, customer service preferable.
Knowledge of electronics, component identification, troubleshooting, understanding basic circuits is an asset
Strong interpersonal and teamwork skills
Installation Technical Support Jobs
By dormakaba At Montreal, Quebec, Canada
Supports Manager in leading, coaching and developing the installation team.
Staying up to date on product knowledge, process, etc.
Manages daily tasks (lunches, phone schedules, Back Office and general daily tasks)
Minimum 1-year experience in customer service and technical support, in call center
Organized, Multi tasks & call control skills.
Answers technical inquiries received from external and internal installers and customers through telephone or emails [during normal business hours]
L1/L2 Technical Support
By Procom At Candiac, Quebec, Canada
L1/L2 Technical Support - Bilingual English/French – Mandatory Skills
Fournir un soutien technique de niveau 1, tout en se penchant vers le niveau 2;
Expérience dans l'imagerie d'ordinateurs portables et de bureau;
Connaissance des appareils Apple (iPhone et iPad) IOS (sauvegarde et restauration);
Soutenir les utilisateurs à distance (téléphone, chat, email et canaux de communication vidéo) au Canada;
Soutenir à la fois le responsable informatique et l'administrateur système dans la tâche quotidienne.
Engineering Support Technician Jobs
By Hanon Systems At Belleville, Ontario, Canada

Description Hanon Systems is a full-line global supplier of automotive thermal and energy management solutions for electrified and conventional vehicles. Hanon Systems Canada Inc. in Belleville, ...

Technical Sales Support Jobs
By TripSpark Technologies At Mississauga, Ontario, Canada
Direct proposal management experience in high-tech industry is preferred.
APMP (Association of Proposal Management Professionals) certification is an asset.
Assist in owning the management of multiple proposals and their lifecycles, with a focus on project management and quality assurance.
Advise management on proposal matters.
Experience in technical writing proposals for education or other key verticals an asset.
Simultaneously manage multiple RFP responses on tight schedules and under elevated pressure.
Aeronautical Engineering Support Jobs
By Genpact At Montreal, Quebec, Canada
Manage programs and important initiatives run by client, including awareness and
Must be able to communicate effectively with customers, managers, site supervisors, and technicians in the field.
Min of 5-7 years of experience in relevant industry – MRO & Aerospace
Hands on experience on basic applications Excel, PPT, Smartsheets
Prior experience of new tool implementation
We are looking for Aeronautical Engineering Support with good experience in Aviation/Aeronautical industry.
Lead Engineering Support – Bagotville
By L3Harris Technologies At Saguenay, Quebec, Canada
Read and understand manufacturing and modification drawings;
Investigate faulty or damaged components and assemblies to determine their causes;
Design repair solutions to restore "fit, form and function" as well as the structural integrity of the damaged structure;
Analyze, using conventional calculation methods, the materials strength (metallic and composite);
Participate in the airworthiness principles (classify or categorize damage (minor / major), sign minor damages as a navigability delegate;
Support activities related to the incorporation of repairs and modifications;
Technical Support Associate Jobs
By Secureframe At Canada
Experience with AWS technology, including using compute, networking, storage, and database AWS services as well as AWS deployment and management services
Become a technical product knowledge expert on our platform with guidance from our team members.
2+ years of experience in technical customer support
Experience supporting and troubleshooting cloud environments (AWS, Azure, GCP) and other SaaS tools (GitHub, Atlassian, HR software, etc.)
Can meet customers where they are in terms of a technical knowledge standpoint.
Medical, dental, and vision benefits for you and your dependent(s)
Technical Support Jobs
By KORE At Winnipeg, Manitoba, Canada
Experience working with Customer Relationship Management (CRM) tools
Excellent customer service skills and experience working in a support organization
Experience working with wireless providers
Responsibilities Of This Position Include
First line of customer support
Respond to customer requests for support via ticket and phone
Engineering Support (Developer) - Senior
By PEER Group Inc. At Kitchener, Ontario, Canada
Experience with automation design and project management and implementation.
Engage with customers and work with your team to capture requirements, design, develop, and code, then integrate applications into customer systems.
Mentor team members and create relevant knowledge and/or training resources.
5+ years’ experience in a software development role and/or support engineering role.
Skillful writing ability for maintaining user and/or support documentation.
Keen problem solving and trouble shooting skills and a strong attention to detail.
Technical Support Jobs
By Cardinal Couriers At Mississauga, Ontario, Canada
Ability to develop strong and positive relationships with staff, management, and clients.
Minimum 2-3 years of experience in a related work environment
Working knowledge of .net environment, Web Services and SQL 2005/2008 databases.
Hands on with a sense of urgency, ability to prioritize deliverables and manage multiple priorities.
Strong written and verbal communication skills required to communicate at all levels of the organization.
Group health benefits including disability and life insurance.
Technical Support Technician Jobs
By Phoenix HR Service At Scarborough, Ontario, Canada
·Customer relationship management: Maintain a positive and professional relationship with customers, ensuring their satisfaction with our services and solutions.
·Escalation management: Identify and escalate complex technical issues to senior technicians or appropriate teams, ensuring timely and effective resolution.
·Problem-solving skills: Strong analytical and problem-solving abilities to diagnose and troubleshoot technical issues independently or collaboratively.
·Time management: Ability to prioritize and manage multiple tasks effectively, meeting deadlines and maintaining attention to detail.
·Remote support: Utilize remote access tools to troubleshoot and resolve customer issues efficiently, ensuring minimal disruption to their operations.
·Knowledge base development: Contribute to the creation and maintenance of technical support documentation, including FAQs, troubleshooting guides, and knowledge base articles.
Cable Technical Support Jobs
By Foundever At Moose Jaw, Saskatchewan, Canada
Work from home benefits include saving time, money, and the environment
Benefits including medical, dental, life, and vision insurance, company matched RRSP contribution, and generous paid time off
Handle inbound customers service calls
Understand and strive to meet or exceed metrics while providing excellent customer service
Drive customer satisfaction through voice, chat, and/or email communications
You are 18 years of age or older
Cable Technical Support Jobs
By Foundever At Cape Breton, Nova Scotia, Canada
Work from home benefits include saving time, money, and the environment
Benefits including medical, dental, life, and vision insurance, company matched RRSP contribution, and generous paid time off
Handle inbound customers service calls
Understand and strive to meet or exceed metrics while providing excellent customer service
Drive customer satisfaction through voice, chat, and/or email communications
You are 18 years of age or older
Cable Technical Support Jobs
By Foundever At Portage la Prairie, Manitoba, Canada
Work from home benefits include saving time, money, and the environment
Benefits including medical, dental, life, and vision insurance, company matched RRSP contribution, and generous paid time off
Handle inbound customers service calls
Understand and strive to meet or exceed metrics while providing excellent customer service
Drive customer satisfaction through voice, chat, and/or email communications
You are 18 years of age or older
Cable Technical Support Jobs
By Foundever At Saskatoon, Saskatchewan, Canada
Work from home benefits include saving time, money, and the environment
Benefits including medical, dental, life, and vision insurance, company matched RRSP contribution, and generous paid time off
Handle inbound customers service calls
Understand and strive to meet or exceed metrics while providing excellent customer service
Drive customer satisfaction through voice, chat, and/or email communications
You are 18 years of age or older
Cable Technical Support Jobs
By Foundever At Mount Pearl, Newfoundland and Labrador, Canada
Work from home benefits include saving time, money, and the environment
Benefits including medical, dental, life, and vision insurance, company matched RRSP contribution, and generous paid time off
Handle inbound customers service calls
Understand and strive to meet or exceed metrics while providing excellent customer service
Drive customer satisfaction through voice, chat, and/or email communications
You are 18 years of age or older
Cable Technical Support Jobs
By Foundever At Prince Albert, Saskatchewan, Canada
Work from home benefits include saving time, money, and the environment
Benefits including medical, dental, life, and vision insurance, company matched RRSP contribution, and generous paid time off
Handle inbound customers service calls
Understand and strive to meet or exceed metrics while providing excellent customer service
Drive customer satisfaction through voice, chat, and/or email communications
You are 18 years of age or older
Cable Technical Support Jobs
By Foundever At Moncton, New Brunswick, Canada
Work from home benefits include saving time, money, and the environment
Benefits including medical, dental, life, and vision insurance, company matched RRSP contribution, and generous paid time off
Handle inbound customers service calls
Understand and strive to meet or exceed metrics while providing excellent customer service
Drive customer satisfaction through voice, chat, and/or email communications
You are 18 years of age or older