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Director Of Support Jobs

Director Of Multifamily Jobs
By Obie At Canada
Strong leadership and management skills, with the ability to motivate and develop a team of sales professionals
Prepare and present regular sales reports and forecasts to senior management, highlighting key trends, opportunities, and risks
Ensure compliance with all regulatory requirements and company policies and procedures
Excellent communication, negotiation, and presentation skills
Strong attention to detail with adept analytical and problem-solving skills
Ability to work independently, prioritize tasks, and manage multiple projects simultaneously
Director Of Franchising Jobs
By INS Market At Toronto, Ontario, Canada

Someone with great connections, who is born sales leader and have what it takes to close the deal

Director Of Training Jobs
By Knights On Guard Security At Scarborough, Ontario, Canada
· Experience with online learning management systems and other training technologies
· Minimum of 5 years of experience in security guard training or a related field
· Experience with LMS systems
· Experience with SCORM courses
· Excellent communication, leadership, and organizational skills
· Knowledge of relevant laws and regulations related to security guard training.
Director Of Devops Jobs
By CorGTA Inc. At Toronto, Ontario, Canada
Empowering software developers to participate in the development of DevOps best practises and solutions
Direct the DevOps team and assign them objectives
Contribute to the development of software engineering platform solutions
AWS Cloud on DevOps with RESTful Microservices
Key outputs include automating the DevOps tools.
empowering software developers to participate in the development of DevOps best practises and solutions
Director Of Bi Jobs
By Affinity At Ontario, Canada
Source, manage, and transform data from multiple sources to produce high-quality information that guides decision-making across various departments.
Prioritize and manage incoming data requests, ensuring efficient output from the team.
Stay updated on advancements in data warehousing and maintain knowledge of evolving technologies.
Collaborate with BI developers to discuss technical requirements.
5-7+ years of experience in a leadership role within Business Intelligence.
Excellent verbal and written communication skills.
Director Of Area Support
By Microsoft At Toronto, Ontario, Canada
Crisis Management and C-Suite communication experience.
Project or Program management experience.
Acts as a subject matter expert on best practices to support the customer experience.
11+ years technology industry, customer service, or related experience
OR Bachelor's Degree in technology, business, or related field AND 8+ years technology industry, customer service, or related experience
OR Master's Degree in technology, business, or related field AND 6+ years technology industry, customer service, or related experience
Director Of Distribution Jobs
By Red Bull At Toronto, Ontario, Canada
Define and manage the appropriate management routines, call coverage/frequency model, and business reviews to effectively influence and maintain DP commitment.
Manage, coach, and teach direct reports and Distribution Managers to build capabilities and motivate high performance.
Strong analytical skills and experience using internal and external data sources (i.e. Neilsen, Encompass, etc.).
Develop and manage annual distribution budget (VIP, activation funds, wholesale investment, POS, training).
Establish, and maintain the appropriate organization structure and coverage model, to effectively manage the distribution network.
Identify team/individual skill development opportunities and utilize the appropriate training program(s) for improvement.
Director Of Materials Jobs
By DaSilva & Associates At Mississauga, Ontario, Canada

Construction material and equipment industry experience an asset.

Director Of Cultivation Jobs
By MJardin Group At Brampton, Ontario, Canada
Experience with technology and softwares related to greenhouse-management
Manage daily inventory control of plant production in accordance with SOPs ensuring accurate labeling and quality control
Establish and manage training programs for all cultivation staff to ensure adherence with establish process and techniques
Post-secondary education in a relevant discipline is preferred, such as: Biology, Chemistry, Plant Sciences, Agronomy, Agriculture, or Environmental Sciences an asset
5+ years’ of professional cultivation experience, including 2+ years’ in a leadership role acting as Master Grower
3+ years’ experience working for a Canadian cannabis licensed producer
Director Of Construction Jobs
By Hays At Calgary, Alberta, Canada
Previous management experience in general contracting or owner-side construction.
Strong knowledge of construction processes, project management, and industry practices.
Detail-oriented with exceptional organizational and time management abilities.
PMP (Project Management Professional) designation is a plus.
Manage construction projects, including new builds, renovations, and refurbishments, ensuring adherence to quality standards, budgets, and timelines.
Develop project plans, establish objectives, and determine resource requirements.
Director Of It Jobs
By LeverageTek IT Solutions At Ottawa, Ontario, Canada
Provide leadership and management of the MIS Group
Creation of and management of the annual MIS budget
Project Management and reporting of all defined IT Projects
Creation and management of the IT Service Catalogue
Management of the IT Change Management process and policy
Creation, management and enforcement of the Network and Device Acceptable Use Policy
Manager Of Support Escalations
By Xplor At Vancouver, British Columbia, Canada
Proactively create initiatives and experiences that will surpass customer expectations by observing and improving upon Support Escalations process
Create a culture of continuous improvement, supporting the team’s ongoing training and knowledge efforts
Drive operational requirements and implement processes to scale Support services, owning accountability for engagement success.
Manage support costs proactively, managing adherence to the team's financial targets
Foster a culture of continuous training and knowledge development with the team.
Working closely with our Engineering teams to ensure close alignment on ongoing customer defects and deliver consistent service experiences.
Director Of It Jobs
By Sanctuary AI At Vancouver, British Columbia, Canada
Adept people management skills, including managing local and remote teams
10+ years of experience in an IT function or exhibiting an exceptional background in relevant areas of business systems management
4+ years of people management experience
Proven project management and prioritization skills
Oversee analysis, selection and modification of enterprise systems, application software, installation of network hardware/software, and database management
Bring hands-on experience managing successful enterprise IT services for complex technology businesses
Director Of It Jobs
By Venor At Dartmouth, Nova Scotia, Canada
Strong problem-solving skills and the ability to manage multiple projects simultaneously
Bachelor’s degree in Computer Science, Information Systems, related field, or equivalent experience/education
Manage vendor relationships and negotiate contracts for hardware, software, and services
Collaborate with other departments to identify and implement technology solutions that improve business processes and enhance customer experience
Strong technical knowledge of hardware (cloud and on-prem), software, network
Experience managing a team of IT professionals and collaborating with other departments
Director Of It Jobs
By Affinity At British Columbia, Canada
Incident management oversight and capabilities
Demonstrated capabilities to conduct large scale technology change management, and aptitude for innovation
Prior experience implementing IT Service Management/ITIL methodologies
Manage team priorities based on multiple cross-functional project timelines, key portfolio/client needs, and resource loads and capacity
Create and environment to e ducate technical teams and business users alike about latest platform capabilities
Strong knowledge of technology best practices, processes and methodologies, including detailed knowledge of cloud architectures
Director Of Purchasing Jobs
By Niagara Casinos At Niagara Falls, Ontario, Canada
Exceptional communication skills, organizational and time management skills
Responsibility for the overall leadership, strategic direction and management of the purchasing function
Developing, implementing, enhancing purchasing and contract management policies and procedures
This position provides professional growth, development, strategic direction and management of the purchasing department.
Researching and evaluating supplier selection based on optimal price, quality, service, support, availability, reliability, distribution capabilities,
A minimum of seven years senior level experience directing a large purchasing function preferably within the hospitality, gaming or related industries
Director Of Devops Jobs
By THE BROUSSARD GROUP, INC. DBA TBG PARTNERS At Canada
Excellent team management and collaboration skills.
At least 3 years of experience in DevOps, with 3 years of leadership experience.
Strong experience with AWS, Jenkins, Docker, and Kubernetes.
Strong communication and interpersonal skills.
Lead the DevOps team and ensure timely project completion within budget.
Develop and implement strategies for continuous integration, continuous delivery, and infrastructure automation.
Director Of It Jobs
By Robert Half At Alberta, Canada
IT management experience of at least five years in direct employment is necessary.
To be proficient in the role, you must have a bachelor's degree in computer science or an acceptable combination of education.
It is necessary to have prior knowledge of Microsoft Office, PowerSchool, Dossier, Atrieve, and possibly other programs.
Expertise in server, operating system, and networking architectures.

Are you a problem solver with a passion for customer service? We are looking for a Director of Support to join our team and lead our customer service efforts. You will be responsible for developing and implementing strategies to ensure our customers receive the best possible service. If you have a knack for developing relationships and providing exceptional customer service, this is the job for you!

Overview The Director of Support is responsible for leading and managing the customer service and technical support teams. This role is responsible for ensuring that customer service and technical support teams are providing excellent customer service and technical support to customers. The Director of Support will be responsible for developing and implementing customer service and technical support strategies, managing customer service and technical support staff, and ensuring customer service and technical support goals are met. Detailed Job Description The Director of Support is responsible for leading and managing the customer service and technical support teams. This role is responsible for ensuring that customer service and technical support teams are providing excellent customer service and technical support to customers. The Director of Support will be responsible for developing and implementing customer service and technical support strategies, managing customer service and technical support staff, and ensuring customer service and technical support goals are met. The Director of Support will be responsible for developing and implementing customer service and technical support strategies, managing customer service and technical support staff, and ensuring customer service and technical support goals are met. The Director of Support will also be responsible for developing and maintaining customer service and technical support policies and procedures, and ensuring that customer service and technical support teams are meeting customer service and technical support standards. The Director of Support will also be responsible for developing and maintaining customer service and technical support metrics and reporting. Job Skills Required
• Excellent customer service and technical support skills
• Excellent communication and interpersonal skills
• Ability to lead and manage customer service and technical support teams
• Ability to develop and implement customer service and technical support strategies
• Ability to develop and maintain customer service and technical support policies and procedures
• Ability to develop and maintain customer service and technical support metrics and reporting
• Ability to troubleshoot customer service and technical support issues
• Ability to work independently and as part of a team
Job Qualifications
• Bachelor’s degree in business, computer science, or related field
• 5+ years of customer service and technical support experience
• 5+ years of management experience
• Experience with customer service and technical support software
Job Knowledge
• Knowledge of customer service and technical support principles and practices
• Knowledge of customer service and technical support software
• Knowledge of customer service and technical support metrics and reporting
• Knowledge of customer service and technical support policies and procedures
Job Experience
• 5+ years of customer service and technical support experience
• 5+ years of management experience
• Experience with customer service