Register
Recruit Create CV

Customer Support Representative Jobs

Customer Support Representative Jobs
By Reshift Media Inc. At Canada
Outgoing, approachable, and skilled at building and maintaining relationships
Strong written and oral communication skills
Highly organized and able to manage multiple activities
Preference for candidates with at least one year of customer/client support experience
Act as a liaison between the client and the Reshift search and social teams
Confirm client advertising budget details
Customer Support Representative Jobs
By Cardata At Ontario, Canada
Contribute to the knowledge base for the Support team
Excellent written and verbal communication skills
This role is remote within Canada with the ability to work PST hours
Answer general questions for all users through phone, email and live chat
Use consistent troubleshooting techniques to quickly and efficiently identify the source of customer issues and provide a prompt and appropriate solution
Properly document and track customer issues and resolutions
Customer Support Representative Jobs
By 6ix Management At Markham, Ontario, Canada
Work cross-functionally with the Client Account Management and Quality Assurance teams to evaluate and execute industry-leading client experiences
Provide a superior client experience by maintaining brand standards, delivering exceptional customer service, and upholding our core values
Apply knowledge of products and services to successfully process tasks and requests to meet client expectations
2-4 years of experience working in the business-sphere in a client-facing role
Understand, report, and communicate on Key Performance Indicators critical to the success of the respective account and relevant executives
Design and implement client communication initiatives to improve effective follow-up, long-term satisfaction, and client retention
Csr - Customer Support Representative
By A.L.P.A. Equipment Ltd. At Balmoral, New Brunswick, Canada

Représentant du Support au Client Sous la supervision du Gérant des Pieces et au Gérant de succursale, le représentant du support au client sera responsable de générer des opportunités de ventes et ...

Customer Support Representative (Nbhl) [Nb Health Link]
By CareerBeacon At Bathurst, New Brunswick, Canada
REQUIRED QUALIFICATIONS AND OTHER JOB REQUIREMENTS:
Manage the call queue with decision support software and in accordance with established policy.
Other responsibilities as required by the program.
Minimum two years related experience working in an office environment, preferably with experience in the health care industry.
Experience working in a contact center environment and managing shared work queues is an asset.
Strong computer and telecommunication skills
Customer Support Representative Jobs
By 6ix Management At Oshawa, Ontario, Canada
Work cross-functionally with the Client Account Management and Quality Assurance teams to evaluate and execute industry-leading client experiences
Provide a superior client experience by maintaining brand standards, delivering exceptional customer service, and upholding our core values
Apply knowledge of products and services to successfully process tasks and requests to meet client expectations
2-4 years of experience working in the business-sphere in a client-facing role
Understand, report, and communicate on Key Performance Indicators critical to the success of the respective account and relevant executives
Design and implement client communication initiatives to improve effective follow-up, long-term satisfaction, and client retention
Customer Support Representative Jobs
By Foodee At British Columbia, Canada
3+ years of experience in a customer-facing role (software and food industry experience a bonus)
Excellent written and verbal communication skills
Work-from-home flexibility; fully remote applicants in British Columbia accepted but must be able to work PST hours
Proactively contacting customers and restaurant partners to provide order updates and a high-touch service
Building and developing positive relationships with current and potential customers
Problem-solving and turning frustrated customers into repeat customers
Customer Support Representative Jobs
By Focus Acquisitions At Surrey, British Columbia, Canada
Work cross-functionally with the Client Account Management and Quality Assurance teams to evaluate and execute industry-leading client experiences
Provide a superior client experience by maintaining brand standards, delivering exceptional customer service, and upholding our core values
Apply knowledge of products and services to successfully process tasks and requests to meet client expectations
2-4 years of experience working in the business-sphere in a client-facing role
Understand, report, and communicate on Key Performance Indicators critical to the success of the respective account and relevant executives
Design and implement client communication initiatives to improve effective follow-up, long-term satisfaction, and client retention
Customer Support Representative Jobs
By Clarius Mobile Health At Nova Scotia, Canada
Strong IT/Troubleshooting abilities; Cloud troubleshooting experience is an asset
Process e-commerce sales transactions: Handle sales transactions and meet customer experience targets.
Implement strategies to enhance the overall customer experience.
Minimum post-secondary education, diploma or degree in Customer Service or Information Technology is preferred.
Must be bilingual (English and French) and have great interpersonal skills. (A third language is a great asset!)
At least 2 years experience as part of a customer care, service, and support team.
Customer Sales Support Representative
By IPG - Intertape Polymer Group At Toronto, Ontario, Canada
Work with sales, product and price management to resolve order pricing issues. Provide customers timely and accurate pricing information.
Proactively communicates problems to department staff and keep management and key parties informed until resolved.
Analyze customer's sales trends in conjunction with sales by utilizing WebFocus reporting as well as knowledge of ordering patterns.
Resolves customer issues, involving manager as necessary.
Gain knowledge of IPG technical services, EDI, and encourage customer usage when applicable.
Provide excellent communication etiquette with active listening skills.
Customer Support Representative Jobs
By 6ix Management At Ajax, Ontario, Canada
Work cross-functionally with the Client Account Management and Quality Assurance teams to evaluate and execute industry-leading client experiences
Provide a superior client experience by maintaining brand standards, delivering exceptional customer service, and upholding our core values
Apply knowledge of products and services to successfully process tasks and requests to meet client expectations
2-4 years of experience working in the business-sphere in a client-facing role
Understand, report, and communicate on Key Performance Indicators critical to the success of the respective account and relevant executives
Design and implement client communication initiatives to improve effective follow-up, long-term satisfaction, and client retention
Technical Customer Support Representative
By Sciemetric At Windsor, Ontario, Canada

Please read Job Requirements before applying. 2 Year college program or relevant work experience with basic computer troubleshooting. Must be a Canadian Citizen and Live in Windsor Ontario.

Customer Support Representative Jobs
By Tech Mahindra At Moncton, New Brunswick, Canada
1 year call center experience preferred.
Responding to calls from customers who have questions regarding phone service, billing, account information, password resets, etc.
Responding to chat or email queries from customers with account or technical related questions as needed.
Documenting customer issues in the client system and updating customer information.
Following outlines processes to resolve customer technical issues, or complaints, in a timely manner.
Additional duties as needed, to be discussed during your interview.
Inbound Sales And Customer Support Representative
By StickerYou At York, Ontario, Canada
Excellent organization and time management skills to handle a high volume of customer inquiries and process orders.
Initiate the sales process by scheduling appointments, making initial presentations, and understanding account requirements.
Close sales by building rapport with potential accounts, explaining product and service capabilities, overcoming objections, and preparing contracts.
Fulfill other tasks as requested by the Sales Manager.
Minimum 2 years of sales and customer service experience.
Intermediate knowledge in Microsoft Office, familiarity with Adobe Creative Suite is a bonus.
Customer Service Support Representative
By nugget.ai At Ottawa, Ontario, Canada
Perform administrative support for school record management, CRM data maintenance, and internal records to assure HIPAA compliance.
Previous experience in a customer service role
Knowledge of Microsoft Office suite
Strong verbal and written communication skills and excellent ability to listen and respond
Strong flexibility and the ability to manage and adapt to changing priorities quickly
Experience working in a contact center/call center environment
Customer Support Representative (Omnitrance Solutions Inc)
By BCJobs At Vancouver, British Columbia, Canada
Ability to manage multiple tasks at once.
Building good relationships with customers.
Resolving complaints and following up on resolutions.
High school diploma or equivalent.
Ability to adapt to different personalities.
Customer Support Representative Jobs
By Plexxus At Toronto, Ontario, Canada
Demonstrated organizational and time management skills with the ability to balance multiple priorities and demands
Strong written and verbal communication and customer service skills with demonstrated experience handling sensitive, confidential issues and information
Balance the responsibilities of managing customer support and meeting established service levels versus team functional responsibilities
Post-Secondary Education (Business Related Degree or Diploma)
Intermediate knowledge MS Office Suite
2-3 years previous Customer Service, Help Desk or Operations experience in a computerized procurement/distribution environment
Customer Support Representative Jobs
By Good to Great Solutions At London, Ontario, Canada
0 – 3 years of experience working in customer service, sales, retail, or hospitality industries
Strong sales and closing skills and the ability to overcome objections
Using targeted marketing lists to identify and pursue new sales leads
Providing customers with products and solutions that help to simplify and organize their lives
Processing sales orders, order changes, installation dates, and cancellations
Providing product sales and support to customers, other Customer Solutions Specialists, as well as our outside sales team
Sales Support / Customer Service Representative
By Randstad Canada At Mississauga, Ontario, Canada
Maintain working knowledge of each client account, specific needs, and requirements
Manage inventory levels and client database (addresses, shipping information)
Bilingual French/English Skills are an asset
General working knowledge of MS Office and Intermediate Excel
Experience using Sage 300 is highly preferred
Assist with literature and sample product fulfilment
Customer Support Representative Jobs
By Myrowich Staffing Agency At Winnipeg, Manitoba, Canada
Тепло вітайте всіх клієнтів і спрощуйте для них вирішення їхніх проблем на кожному етапі процесу ремонту.
Керуйте інформацією про клієнтів і використовуйте нашу систему управління, щоб керувати процесом роботи в магазині.
Визначайте проблеми, аналізуйте ситуацію та робіть висновки щодо дій, необхідних для вирішення проблем у міру їх виникнення.
Виступати в якості радника клієнта та надавати професійні поради щодо процесу ремонту в Манітобі.
Проактивно передавати важливу інформацію клієнтам і від них за потреби за допомогою нашої системи управління.
Доставляйте клієнтам транспортні засоби назад наприкінці процесу та стежте за тим, щоб вони були задоволені їх ремонтом.

Are you looking for an exciting opportunity to provide exceptional customer service? We are looking for a Customer Support Representative to join our team and help us provide outstanding customer service! If you have excellent communication skills, a passion for helping others, and a desire to make a difference, this could be the perfect job for you!

Customer Support Representative Job Skills:

• Excellent communication and interpersonal skills
• Ability to handle customer inquiries in a professional and courteous manner
• Ability to multi-task and prioritize tasks
• Ability to work independently and as part of a team
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Ability to troubleshoot and resolve customer issues
• Ability to maintain customer confidentiality
• Ability to work in a fast-paced environment

What is Customer Support Representative Job Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Excellent communication and interpersonal skills
• Ability to multi-task and prioritize tasks
• Ability to work independently and as part of a team

What is Customer Support Representative Job Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Knowledge of customer service software, databases, and tools
• Knowledge of call center telephony and technology

What is Customer Support Representative Job Experience?

• Previous customer service experience
• Experience in a call center environment
• Experience using customer service software, databases, and tools

What is Customer Support Representative Job Responsibilities?

• Respond