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Customer Support Representative Jobs

Customer Support Representative Jobs
By Good to Great Solutions At Brantford, Ontario, Canada
0 – 3 years of experience working in customer service, sales, retail, or hospitality industries
Strong sales and closing skills and the ability to overcome objections
Using targeted marketing lists to identify and pursue new sales leads
Providing customers with products and solutions that help to simplify and organize their lives
Processing sales orders, order changes, installation dates, and cancellations
Providing product sales and support to customers, other Customer Solutions Specialists, as well as our outside sales team
Customer Support Representative Jobs
By Insight Global At Etobicoke, Ontario, Canada
- Previous experience in customer service and energetic/professional phone presence
- Ability to learn quickly and pick up new software coding (will be taught during training)
- Follow call handling best practices to deliver Service Excellence
- Resolve inbound service requests from internal and external clients utilizing Reporting products
- Strong work ethic/ highly motivated - Self Starter
- Fully Bilingual -- French & English (Fluent or Native)
Customer Support Representative Jobs
By 6ix Management At Toronto, Ontario, Canada
Work cross-functionally with the Client Account Management and Quality Assurance teams to evaluate and execute industry-leading client experiences
Provide a superior client experience by maintaining brand standards, delivering exceptional customer service, and upholding our core values
Apply knowledge of products and services to successfully process tasks and requests to meet client expectations
2-4 years of experience working in the business-sphere in a client-facing role
Understand, report, and communicate on Key Performance Indicators critical to the success of the respective account and relevant executives
Design and implement client communication initiatives to improve effective follow-up, long-term satisfaction, and client retention
Customer Support Representative - Clinical (6 Months Contract)
By PointClickCare At Mississauga, Ontario, Canada
You have strong communication, relationship management, and documentation skills.
You will also perform duties as assigned by management
You will focus on providing an outstanding experience each and every time. We focus on client experience – quality over quantity!
You will manage complaints, feedback, and comments, as well as track and manage resolution of more complex/escalated issues.
You have excellent interpersonal, customer support, and problem-solving skills.
You demonstrate the ability to multi-task, prioritize, and manage customer expectations in an extremely fast paced and high demand environment.
Customer Support Representative - Order Manager
By JD Sports Canada At Vancouver, British Columbia, Canada
Perform other duties and responsibilities as required or requested by management.
Experience working in E-Commerce, Customer Service or Digital Sales.
High attention to detail and exceptional organizational skills.
Excellent communication skills, both written and verbal.
Knowledge of ERP systems and third-party logistics (3PL) processes is advantageous.
Strong problem-solving abilities and a proactive approach to addressing challenges.
Software Customer Support Representative
By Thinkpivot Talent Solutions At North York, Ontario, Canada

We are recruiting for a first-level customer support representative for a Toronto-based software company. The office is located in North York and this will be a hybrid role.

Customer Support Representative / Full Time (Remote)
By Tech Foorti At Vancouver, British Columbia, Canada
Competitive salary based on experience and qualifications
Continuously improving knowledge of products, services, and processes
Excellent communication and interpersonal skills
Strong problem-solving and critical thinking skills
Prior customer service experience preferred but not required
Comprehensive health and dental benefits package
Online Customer Support Representative
By ASAP Elearning At Victoria, British Columbia, Canada
Maintains instructional coach group leaders, including data and content entry within the learning management system
Uses SuiteCRM Customer Relationship Management (CRM) software supplied by client to create course evaluation records and communicate with participants
Data entry experience or related office experience
Experience with WordPress and/or Customer Relationship Software programs preferred
Skilled at Google and Excel spreadsheet software programs and can write/edit basic formulas
Able to complete repetitive daily data entry and work tasks with a high level of accuracy
Customer Support Representative / Full Time (Remote)
By WORKOO.NET At London, Ontario, Canada
Remote work from home opportunity
Excellent communication skills, both written and verbal
Strong problem-solving and critical thinking skills
Strong attention to detail and organizational skills
Previous experience in a customer service role preferred, but not required
Comprehensive benefits package, including health, dental, and vision insurance
Customer Support Representative Jobs
By American Tall At Mississauga, Ontario, Canada
Strong time management skills to meet tight deadlines
Experience or knowledge of the e-commerce and/or retail space is a highly preferred
Manage email requests in a highly personalized manner & professional manner
Post-secondary education preferred, but not required
1 – 2 years’ experience in customer service, or a similar type role
Internet skills & tech savvy
Customer Support Representative / Full Time (Remote)
By Workbridge Associates At Brunswick, Ontario, Canada
Manage customer accounts and maintain accurate records
Continuously improve product knowledge to provide better support
Strong communication and interpersonal skills
Excellent problem-solving and analytical skills
Competitive salary and benefits package
Provide outstanding customer support via phone, email, and chat
Customer Support Representative / Full Time (Remote)
By Tech Foorti At Hamilton, Ontario, Canada

Are you a customer-oriented individual looking for an opportunity to work remotely? Do you enjoy interacting with people and providing top-notch support? We are seeking an Entry-Level Customer ...

Are you looking for an exciting opportunity to provide exceptional customer service? We are looking for a Customer Support Representative to join our team and help us provide outstanding customer service! If you have excellent communication skills, a passion for helping others, and a desire to make a difference, this could be the perfect job for you!

Customer Support Representative Job Skills:

• Excellent communication and interpersonal skills
• Ability to handle customer inquiries in a professional and courteous manner
• Ability to multi-task and prioritize tasks
• Ability to work independently and as part of a team
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Ability to troubleshoot and resolve customer issues
• Ability to maintain customer confidentiality
• Ability to work in a fast-paced environment

What is Customer Support Representative Job Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Excellent communication and interpersonal skills
• Ability to multi-task and prioritize tasks
• Ability to work independently and as part of a team

What is Customer Support Representative Job Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Knowledge of customer service software, databases, and tools
• Knowledge of call center telephony and technology

What is Customer Support Representative Job Experience?

• Previous customer service experience
• Experience in a call center environment
• Experience using customer service software, databases, and tools

What is Customer Support Representative Job Responsibilities?

• Respond