Csr - Customer Support Representative
By A.L.P.A. Equipment Ltd. At Balmoral, New Brunswick, Canada

Représentant du Support au Client Sous la supervision du Gérant des Pieces et au Gérant de succursale, le représentant du support au client sera responsable de générer des opportunités de ventes et ...

Customer Sales Support Representative
By IPG - Intertape Polymer Group At Toronto, Ontario, Canada
Work with sales, product and price management to resolve order pricing issues. Provide customers timely and accurate pricing information.
Proactively communicates problems to department staff and keep management and key parties informed until resolved.
Analyze customer's sales trends in conjunction with sales by utilizing WebFocus reporting as well as knowledge of ordering patterns.
Resolves customer issues, involving manager as necessary.
Gain knowledge of IPG technical services, EDI, and encourage customer usage when applicable.
Provide excellent communication etiquette with active listening skills.
Customer Support Representative Jobs
By Plexxus At Toronto, Ontario, Canada
Demonstrated organizational and time management skills with the ability to balance multiple priorities and demands
Strong written and verbal communication and customer service skills with demonstrated experience handling sensitive, confidential issues and information
Balance the responsibilities of managing customer support and meeting established service levels versus team functional responsibilities
Post-Secondary Education (Business Related Degree or Diploma)
Intermediate knowledge MS Office Suite
2-3 years previous Customer Service, Help Desk or Operations experience in a computerized procurement/distribution environment
Customer Support Representative Jobs
By Myrowich Staffing Agency At Winnipeg, Manitoba, Canada
Тепло вітайте всіх клієнтів і спрощуйте для них вирішення їхніх проблем на кожному етапі процесу ремонту.
Керуйте інформацією про клієнтів і використовуйте нашу систему управління, щоб керувати процесом роботи в магазині.
Визначайте проблеми, аналізуйте ситуацію та робіть висновки щодо дій, необхідних для вирішення проблем у міру їх виникнення.
Виступати в якості радника клієнта та надавати професійні поради щодо процесу ремонту в Манітобі.
Проактивно передавати важливу інформацію клієнтам і від них за потреби за допомогою нашої системи управління.
Доставляйте клієнтам транспортні засоби назад наприкінці процесу та стежте за тим, щоб вони були задоволені їх ремонтом.
Customer Support Representative Jobs
By 6ix Management At Toronto, Ontario, Canada
Work cross-functionally with the Client Account Management and Quality Assurance teams to evaluate and execute industry-leading client experiences
Provide a superior client experience by maintaining brand standards, delivering exceptional customer service, and upholding our core values
Apply knowledge of products and services to successfully process tasks and requests to meet client expectations
2-4 years of experience working in the business-sphere in a client-facing role
Understand, report, and communicate on Key Performance Indicators critical to the success of the respective account and relevant executives
Design and implement client communication initiatives to improve effective follow-up, long-term satisfaction, and client retention
Software Customer Support Representative
By Thinkpivot Talent Solutions At North York, Ontario, Canada

We are recruiting for a first-level customer support representative for a Toronto-based software company. The office is located in North York and this will be a hybrid role.

Customer Support Representative / Full Time (Remote)
By Workbridge Associates At Brunswick, Ontario, Canada
Manage customer accounts and maintain accurate records
Continuously improve product knowledge to provide better support
Strong communication and interpersonal skills
Excellent problem-solving and analytical skills
Competitive salary and benefits package
Provide outstanding customer support via phone, email, and chat

Are you looking for an exciting opportunity to provide exceptional customer service? We are looking for a Customer Support Representative to join our team and help us provide outstanding customer service! If you have excellent communication skills, a passion for helping others, and a desire to make a difference, this could be the perfect job for you!

Customer Support Representative Job Skills:

• Excellent communication and interpersonal skills
• Ability to handle customer inquiries in a professional and courteous manner
• Ability to multi-task and prioritize tasks
• Ability to work independently and as part of a team
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Ability to troubleshoot and resolve customer issues
• Ability to maintain customer confidentiality
• Ability to work in a fast-paced environment

What is Customer Support Representative Job Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Excellent communication and interpersonal skills
• Ability to multi-task and prioritize tasks
• Ability to work independently and as part of a team

What is Customer Support Representative Job Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Knowledge of customer service software, databases, and tools
• Knowledge of call center telephony and technology

What is Customer Support Representative Job Experience?

• Previous customer service experience
• Experience in a call center environment
• Experience using customer service software, databases, and tools

What is Customer Support Representative Job Responsibilities?

• Respond