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Customer Success Consultant Jobs in Quebec

Academic Experience Consultant, Customer Success
By Riipen At Canada
2+ years in a client/customer-facing role (account management, customer success, sales, etc.);
Be process and detail-oriented, creative, and with strong analytical skills;
Connect personally and professionally with our company values;
Possess an entrepreneurial spirit with a desire to work in a fast-paced startup environment;
Have the ability to consistently deliver exceptional results on demanding timelines and coordinate multiple projects simultaneously;
Have a hunger and willingness to learn and adapt as Riipen the experiential learning landscape evolves.
Director, Enterprise Customer Success
By 1Password At Canada
Excellent organization and time management skills.
A solid understanding of business management and operations, including finance and revenue principles.
5+ years of experience leading Enterprise Customer Success Teams and managing leaders.
Experience implementing and refining customer engagement models to build strong relationships and help NET dollar retention.
Experience using tools such as Salesforce.com, Looker and Gainsight.
You will be a second line manager who’ll need to be hands on with first line folks as well.
Director Customer Success Jobs
By OPTEL Group At Québec, Quebec, Canada
Responsible for customer satisfaction management.
Lead and manage entire SaaS business cycles.
5 years experience managing a customer success department at an enterprise Business-to-Business (B2B) software company.
Experience engaging with accounts in promoting a portfolio of products at C-level.
Experience building a business case and delivering return on investment
Excellent customer-orientation and networking skills.
Customer Success Representative Ii
By Obie At Canada
Experience and comfort using a variety of software tools from Excel and G Suite, to policy management and accounting systems
Use your in-depth knowledge to find procedural efficiencies to continually evolve our best practices
Excellent verbal and written communication skills to assist with customer needs, problem solve, answer questions, and leave a positive impression
Ability to prioritize competing demands and manage time effectively
Work closely with internal stakeholders, external agencies, and partners to ensure all accounts are serviced appropriately
Help facilitate underwriting processes to maintain the profitability and integrity of the book of business
Customer Success Fr Jobs
By Inte-Stat At Canada

As a Customer Success Manager you will: Interact and provide information in response to customer inquiries, concerns, and requests Utilize experience supporting software products to effectively ...

Carbon Project Customer Success Lead
By GRAIN Ecosystem At Montreal, Quebec, Canada
Liaise with one or more certification bodies (VCS, Gold Standard, ACR, CAR, etc) in the voluntary carbon market
Experience sourcing new carbon project opportunities, including identification of new restoration land, or other types of opportunities.
Experience revising, editing, or creating a new methodology
Experience engaging with carbon offset investors and/or buyers
Support design of a project origination tool that ensures optimization of the project design and development approach
Structure the customer success journey to minimize the risks of failed project execution.
Customer Success Advisor Jobs
By Mentorly At Canada
● Stellar time-management skills and a strong team spirit, readily willing to
management of their mentorship and learning and development initiatives
B2B CS success experience and work through customer focused lense?
enterprise markets. As such, we need a skilled communicator to assist us
● Minimum of 4+ years of professional experience in Customer Success
● Experience working with cross-functional teams
Customer Experience Success Designer
By Autodesk At Montreal, Quebec, Canada
Conceive, build, and present high-quality interactive experiences that engage customer stakeholders and help drive business value to customers
5+ years applied in service and/or success motion experience design
Create graphics and presentations paying equal attention to layout and functional integration
Work with organizational representatives to finalize designs based on concepts and prototyping techniques to gain early feedback from customers
Facilitate design thinking sessions using discovery, analysis, and ideation techniques that explore a wide range of possibilities
Ability to create high-fidelity prototypes and layouts for design reviews and feedback loops

Are you passionate about helping customers succeed? We are looking for a Customer Success Consultant to join our team and help our customers reach their goals. You will be responsible for providing exceptional customer service, developing relationships with customers, and ensuring customer satisfaction. If you are an experienced customer service professional with a passion for helping others, this is the perfect job for you!

Overview A Customer Success Consultant is a customer-facing professional who is responsible for ensuring customer satisfaction and loyalty. They are responsible for developing and maintaining relationships with customers, providing support and guidance, and helping customers to maximize the value of their products and services. Detailed Job Description A Customer Success Consultant is responsible for providing customer service and support to customers. They are responsible for understanding customer needs and providing solutions to meet those needs. They must be able to identify customer issues and provide solutions to resolve them. They must be able to communicate effectively with customers and be able to provide product and service information. They must be able to provide technical support and troubleshooting assistance. They must be able to identify customer trends and provide feedback to the company. Job Skills Required
• Excellent customer service and communication skills
• Ability to identify customer needs and provide solutions
• Ability to provide technical support and troubleshooting assistance
• Ability to identify customer trends and provide feedback
• Knowledge of customer service principles and practices
• Knowledge of product and service information
• Knowledge of customer relationship management systems
• Knowledge of customer relationship management software
Job Qualifications
• Bachelor’s degree in a related field
• Previous experience in customer service or customer success
• Knowledge of customer service principles and practices
• Knowledge of customer relationship management systems
• Knowledge of customer relationship management software
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Ability to multi-task and prioritize tasks
Job Knowledge
• Knowledge of customer service principles and practices
• Knowledge of customer relationship management systems
• Knowledge of customer relationship management software
• Knowledge of product and service information
• Knowledge of customer trends and feedback
Job Experience
• Previous experience in customer service or customer success
• Experience in customer relationship management
• Experience in customer service and support
Job Responsibilities
• Develop and maintain relationships with customers
• Provide customer service and support
• Identify customer needs and provide solutions
• Provide technical support and troubleshooting assistance
• Identify customer trends and provide feedback
• Communicate effectively with customers
• Provide product and service information
• Monitor customer satisfaction and loyalty