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Customer Service Agent Jobs in Plessisville, Quebec

Customer Service Agent Jobs
By Randstad Canada At Plessisville, Quebec, Canada
Basic knowledge of mechanics (training provided by the company)
Competitive salary with opportunities for advancement
3 weeks off in your first year
Answer incoming calls and e-mails (mostly in English)
Mastery of the Office suite
A strong ability to work in a team
Agent Du Service Clientèle / Customer Service Agent
By Voxdata At Montreal, Quebec, Canada
Have worked in customer service, sales, or call centers before; or have translatable experience from other industries
Répondre aux appels entrants avec un haut niveau de professionnalisme et de précision
Envoyer et assister les services d'urgence pour les véhicules impliqués dans des accidents
Guider les clients dans l'installation et l'utilisation des applications incluses
Soutenir d'autres fonctions diverses incluses dans le service
A diverse, supportive, and encouraging work environment, our goal is to help our agents shine and succeed to their fullest potential!
Student Job - Customer Service Agent - Customer Contact Center- En
By Desjardins At Lévis, Quebec, Canada
A minimum of two years of relevant experience
For vacant positions available in Quebec, please note that knowledge of French is required.
The work arrangement for the position is hybrid work
Temporary work: scheduled to end on July 26, 2024
Number of jobs available: 2
Attestation of College Studies in a related field
Agent Bilingue Du Service Clientèle / Bilingual Customer Service Agent
By Voxdata At Montreal, Quebec, Canada
Have worked in customer service, sales, or call centers before; or have translatable experience from other industries
Fournir un service à la clientèle de premier ordre à chaque interaction avec les clients
Répondre aux appels entrants des clients pour les aider à effectuer des réservations une fois qu'elles ont été achetées
Résoudre les problèmes liés à l'accès aux billets et à la navigation sur le site web
Répondre aux questions concernant les informations sur les billets ou aux questions générales sur les réservations
A diverse, supportive, and encouraging work environment, our goal is to help our agents shine and succeed to their fullest potential!
Customer Service Agent/Remote %
By Lovesac Alternative Furniture Company At Canada
Able to prioritize with proven time management skills and adaptable to a changing business environment.
Assists the team and management with projects and tasks as needed.
Perform any other duties as requested by management
Able to embrace change, manage responsibilities and create efficiencies.
Maintains a calm demeanor and manages issues professionally and respectfully in accordance with our company standards.
Minimum of 1-year experience in a Call Center environment or comparable Customer Service experience.
Remote Market Research Panelist - Customer Service Agent Representative Welcome
By Apex Focus Group At Québec, Quebec, Canada
Work at home allows you to avoid a commute
Customer service agent representative experience is not compulsory
Flexibility to take part in discussions in person or remote
Show up at least 10 mins before the scheduled start time of the discussion
Contribute to the discussion by completing both written and oral instructions
Fill out the written survey provided for each panel
Remote Market Research Panelist - Customer Service Agent Representative Welcome
By Apex Focus Group At Montreal, Quebec, Canada
Work at home allows you to avoid a commute
Customer service agent representative experience is not compulsory
Flexibility to take part in discussions in person or remote
Show up at least 10 mins before the scheduled start time of the discussion
Contribute to the discussion by completing both written and oral instructions
Fill out the written survey provided for each panel
Senior Agent, Customer Service
By Kyndryl At Florenceville-Bristol, New Brunswick, Canada
Active listener with flexibility to modify approach and adapt to customer needs Preferred Skills and Experience
Knowledge of Windows, Mac, or Linux operating systems
Experience working with Windows, Mac, or Linux operating systems
Experience modifying approaches and adapting to customer needs
Agent De Service À La Clientèle - Télétravail - Customer Service Agent - Work From Home
By Gexel Telecom At Montréal-Ouest, Quebec, Canada
If needed, we offer a comprehensive range of benefits (medication, dental care, vision, life, and travel insurance plans);
Remote work with our equipment;
Benefits package (prescription drugs, dental, vision, life, and travel insurance plans);
Identify opportunities to offer and sell products and services tailored to the customer's needs.
Avantages sociaux (régimes d'assurance médicaments, dentaire, vision, vie et voyage);
Ton salaire horaire augmentera en fonction de tes heures travaillées cumulées;
Agent, Customer Service Jobs
By Reitmans Canada Ltée/Ltd At Montreal, Quebec, Canada
Deliver exceptional and memorable experience while building, cultivating relationships with customers to drive brand loyalty;
One (1) year experience in customer service;
Experience in a call center or retail store (an asset);
Excellent customer service skills, good decision making and ability to meet deadlines;
Good knowledge of Microsoft Office suite;
A competitive benefits package (Full Time Employees Only);
Customer Service Agent Jobs
By Holiday Group At Montreal, Quebec, Canada
3 years of experience in customer service and data entry in an environment related to the distribution of finished products.
Attention to detail and time management.
DES (High School Diploma) or equivalent customer service experience.
Excellent verbal and written communication skills in French and English.
Respond quickly to customer requests (in person, by phone, and email).
Maintain a positive, empathetic, and professional attitude towards clients at all times.
Agent(E) Service À La Clientèle - Customer Service Agent
By Gexel Telecom At Montréal-Ouest, Quebec, Canada
Experience in customer account management;
Hourly wage from $15.75 to $16.75 depending on your progress and responsibilities;
Benefits when you need them (drugs, dental, vision, life and travel insurances);
Travailler dans la sécurité de votre maison avec nos équipements;
Salaire horaire de 15.75$ à 16.75$ selon vos responsabilités;
Progression salariale par tranche d’heures travaillées cumulées;
Customer Service Agent - Terminal 4, Part-Time (Edmonton)
By Executive Flight Centre At Greater Edmonton Metropolitan Area, Canada
Excellent written and verbal communications skills.
First Aid, CPR, TDG WHMIS certification and Air to Ground License an asset.
Sound analytical thinking, planning, prioritization, and execution skills.
Extended Health and Dental Benefits for Full Time Employees with minimal premiums.
Provide award-winning service and build enduring, quality relationships with customers.
Demonstrate effective comprehension of all security procedures and regulations.
Customer Support Agent - English
By Fuze HR Solutions At Montreal, Quebec, Canada
FULL TIME, PERMANENT, BENEFITS INCLUDED
23$/HR : MORE THAN 5 YEARS CUSTOMER SERVICE EXPEREINCE
22$/HR : BETWEEN 1-4 YEARS CUSTOMER SERVICE EXPEREINCE
21$/HR : UNDER 1 YEAR CUSTOMER SERVICE EXPEREINCE
FULLY ONSITE (MON - FRI)
TO APPLY TO THIS JOB,
Customer Service Agent, Part-Time (Edmonton)
By Executive Flight Centre At Greater Edmonton Metropolitan Area, Canada
Excellent written and verbal communications skills.
First Aid, CPR, TDG WHMIS certification and Air to Ground License an asset.
Sound analytical thinking, planning, prioritization, and execution skills.
Extended Health and Dental Benefits for Full Time Employees with minimal premiums.
Provide award-winning service and build enduring, quality relationships with customers.
Demonstrate effective comprehension of all security procedures and regulations.
Customer Support Agent Jobs
By eStruxture Data Centers At Montreal, Quebec, Canada
ITIL experience with a focus on incident management best practices*
Service provider experience preferably in data centre colocation and/or managed services.
Investigate and escalate priority alerts and incidents to the support manager and/or relevant departments.
Experience with support ticketing systems.*
CEGEP Diploma or Attestation in Computer Science or equivalent work experience.
Knowledge of relevant support ticketing system.*
Customer Service Agent Jobs
By Chrono Aviation At Greater Quebec City Metropolitan Area, Canada
Very good organizational skills, attention to detail and confidentiality
Strong oral and written communication skills
Experience in customer service (asset)
Projects and responsibilities that live up to your expectations and make you want to come to work every day
Salary: from $18/hr to $24/hr based on experience
Responding to various customer enquiries by telephone and email
Customer Service Agent / Ramp Agent - Yul
By Delta Air Lines At Montreal, Quebec, Canada
Manage the check-in process, ensuring that customers have the proper documentation for travel.
Strong verbal and written communication skills using appropriate grammar, tone, and pronunciation
Vision: Deliver world-class service to all customers.
Mission: Make every customer feel like the most valued person.
Use a computer to sell, print and reissue tickets.
Practices safety conscious behaviors in all operational processes and procedures.
Customer Service Agent Outbound (Remote) - Manitoba
By National Diabetes Trust At Winnipeg, Manitoba, Canada
Strong computer skills and experience with computer databases (mouse, keyboarding, opening/closing programs, locating files, installing/uninstalling programs, updating software, basic troubleshooting)
Provide potential donors with a high level of customer service by demonstrating a professional manner, discipline and strong organizational skills
6+ months of experience in customer service and/or a call centre environment
Disciplined and organized self-starter who can succeed in a fast-paced, high volume call environment, while being able to manage multiple tasks
Work from the comfort of your own home
Employee & Family Assistance Program
Customer Service Agent- Mississauga
By Human Integrity HR At Mississauga, Ontario, Canada
Product Knowledge: Develop a deep understanding of our service and its benefits. Stay updated on industry trends and competitive offerings.
Inbound Request Management: Effectively handle all incoming requests via phone or social media/email/google.
Qualification and Consultation: Engage with potential customers to identify their needs, answer questions, and provide tailored solutions based on their requirements.
Customer Nurturing: Track and manage patient profiles in customer relationship management system, ensuring timely follow-up and accurate documentation of interaction activities.
Collaboration: Collaborate with the sales team, marketing department, and technical experts to provide seamless customer experiences and drive revenue growth.
Previous experience with phone based sales including customer service or sales roles, preferably in the medical or diagnostic imaging field.
Customer Service Agent Outbound (Remote) - Newfoundland
By National Diabetes Trust At Corner Brook, Newfoundland and Labrador, Canada
Strong computer skills and experience with computer databases (mouse, keyboarding, opening/closing programs, locating files, installing/uninstalling programs, updating software, basic troubleshooting)
Provide potential donors with a high level of customer service by demonstrating a professional manner, discipline and strong organizational skills
6+ months of experience in customer service and/or a call centre environment
Disciplined and organized self-starter who can succeed in a fast-paced, high volume call environment, while being able to manage multiple tasks
Work from the comfort of your own home
Registered Pension Plan (100% Employer-paid) once eligibility criteria are met
Remote Market Research Panelist - Customer Service Agent Representative Welcome
By Apex Focus Group At Winnipeg, Manitoba, Canada
Work at home allows you to avoid a commute
Customer service agent representative experience is not compulsory
Flexibility to take part in discussions in person or remote
Show up at least 10 mins before the scheduled start time of the discussion
Contribute to the discussion by completing both written and oral instructions
Fill out the written survey provided for each panel
Remote Market Research Panelist - Customer Service Agent Representative Welcome
By Apex Focus Group At Hamilton, Ontario, Canada
Work at home allows you to avoid a commute
Customer service agent representative experience is not compulsory
Flexibility to take part in discussions in person or remote
Show up at least 10 mins before the scheduled start time of the discussion
Contribute to the discussion by completing both written and oral instructions
Fill out the written survey provided for each panel
Remote Market Research Panelist - Customer Service Agent Representative Welcome
By Apex Focus Group At Toronto, Ontario, Canada
Work at home allows you to avoid a commute
Customer service agent representative experience is not compulsory
Flexibility to take part in discussions in person or remote
Show up at least 10 mins before the scheduled start time of the discussion
Contribute to the discussion by completing both written and oral instructions
Fill out the written survey provided for each panel
Remote Market Research Panelist - Customer Service Agent Representative Welcome
By Apex Focus Group At Vancouver, British Columbia, Canada
Work at home allows you to avoid a commute
Customer service agent representative experience is not compulsory
Flexibility to take part in discussions in person or remote
Show up at least 10 mins before the scheduled start time of the discussion
Contribute to the discussion by completing both written and oral instructions
Fill out the written survey provided for each panel
Remote Market Research Panelist - Customer Service Agent Representative Welcome
By Apex Focus Group At Ottawa, Ontario, Canada
Work at home allows you to avoid a commute
Customer service agent representative experience is not compulsory
Flexibility to take part in discussions in person or remote
Show up at least 10 mins before the scheduled start time of the discussion
Contribute to the discussion by completing both written and oral instructions
Fill out the written survey provided for each panel
Remote Market Research Panelist - Customer Service Agent Representative Welcome
By Apex Focus Group At Edmonton, Alberta, Canada
Work at home allows you to avoid a commute
Customer service agent representative experience is not compulsory
Flexibility to take part in discussions in person or remote
Show up at least 10 mins before the scheduled start time of the discussion
Contribute to the discussion by completing both written and oral instructions
Fill out the written survey provided for each panel
Remote Market Research Panelist - Customer Service Agent Representative Welcome
By Apex Focus Group At Mississauga, Ontario, Canada
Work at home allows you to avoid a commute
Customer service agent representative experience is not compulsory
Flexibility to take part in discussions in person or remote
Show up at least 10 mins before the scheduled start time of the discussion
Contribute to the discussion by completing both written and oral instructions
Fill out the written survey provided for each panel
Remote Market Research Panelist - Customer Service Agent Representative Welcome
By Apex Focus Group At Calgary, Alberta, Canada
Work at home allows you to avoid a commute
Customer service agent representative experience is not compulsory
Flexibility to take part in discussions in person or remote
Show up at least 10 mins before the scheduled start time of the discussion
Contribute to the discussion by completing both written and oral instructions
Fill out the written survey provided for each panel
Customer Support Agent Jobs
By Tech Mahindra At Alberta, Canada
1 year call center experience preferred.
Responding to calls from customers who have questions regarding phone service, billing, account information, password resets, etc.
Responding to chat or email queries from customers with account or technical related questions as needed.
Documenting customer issues in the client system and updating customer information.
Following outlines processes to resolve customer technical issues, or complaints, in a timely manner.
Additional duties as needed, to be discussed during your interview.
Customer Support Agent (Toronto)
By TourRadar At Toronto, Ontario, Canada
You are tech-savvy (Experience using Mac, familiar with online booking tools, and can operate with several tools at the same time)
You have multitasking abilities and are capable of handling high volumes of enquiries
Flexibility: Hybrid work environment - Work from home and our beautiful office
Experience our world-class adventures firsthand and explore new destinations using our travel credit system.
Extended health care benefits through SunLife
All our bookings occur online, so you will be responsible for chatting with travelers via phone, live chat and email.
Customer Service Agent Lead Full Time, (Edmonton)
By Executive Flight Centre At Edmonton, Alberta, Canada
Provide information on recruitment, training, performance management, overtime and timesheet approval for Customer Service Agents.
Excellent written and verbal communications skills.
First Aid, CPR, TDG WHMIS certification and Air to Ground License an asset.
Sound analytical thinking, planning, prioritization, and execution skills.
Free Health and Dental Benefits for Part Time Employees.
Extended Health and Dental Benefits for Full Time Employees with minimal premiums.
Customer Service Agent - Resolution 1
By The Nationwide Group At Markham, Ontario, Canada
Effectively communicate with management and cross-functional teams to ensure the timely completion of all requests within company-stated Service-Level Agreement.
Maintain knowledge of and adhere to all organizational policies including but not limited to, data, security and health & safety polices.
Core duties and responsibilities include the following. Other duties may be assigned.
Excellent communication skills - verbal and written fluency. French and/or Spanish is an asset.
Students/Graduates of the RPA/RPAA and Professional Mortgage courses programs are highly desired.
Must be available to work a variety of shifts between 8am–9pm Monday to Friday and occasional weekends (Saturday 12pm-4pm).
Customer Service Agent (Vancouver)
By Pacific Coastal Airlines At Vancouver, British Columbia, Canada
Commitment to providing a safe, stress-free and friendly passenger experience
Clear and effective communication skills with demonstrated ability to have difficult conversations
Check-in passengers, issue boarding passes, verify immigration documents
Check baggage and collect excess baggage/overweight charges
Answer calls, book, change and cancel flight reservations
Resolve service disruption issues such as cancelled or missed flights, determining alternative flight options
Service Customer Agent Jobs
By Net2Source Inc. At Fredericton, New Brunswick, Canada

Role: Service Customer Agent - Bilingual

Mon-Friday: 11 AM - 7:30 PM AST

Customer Service/Cargo Agent (Campbell River)
By Pacific Coastal Airlines At Campbell River, British Columbia, Canada
Commitment to providing a safe, stress-free and friendly passenger experience
Clear and effective communication skills with demonstrated ability to have difficult conversations
Check-in passengers, issue boarding passes, verify immigration documents
Check baggage and collect excess baggage/overweight charges
Answer calls, book, change and cancel flight reservations
Resolve service disruption issues such as cancelled or missed flights, determining alternative flight options
Customer Service Agent (Overnight/Weekend)
By AffinityClick Inc. At Ottawa, Ontario, Canada
Passion for helping customers and provide stellar customer service
Ability to use social media such as twitter, facebook and zendesk to support customers.
Sales and service oriented with a demonstrated ability to proactively listen, identify sales opportunities and solve problems
Demonstrated flexibility to adapt to a constantly changing environment
Must be able to type and send emails proficiently
Interest in working Overnight and/or Weekend shifts.

Are you a people person? Do you have a passion for helping others? We are looking for a Customer Service Agent to join our team and provide outstanding service to our customers! If you have excellent communication skills and a knack for problem-solving, this could be the perfect job for you!

What is Customer Service Agent Skill Requirements?

• Excellent communication and interpersonal skills
• Ability to handle customer inquiries in a professional and courteous manner
• Ability to multi-task and prioritize tasks
• Ability to work in a fast-paced environment
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Knowledge of call center telephony and technology

What is Customer Service Agent Qualifications?

• High school diploma or equivalent
• Previous experience in a customer service role
• Certification in customer service or related field (preferred)

What is Customer Service Agent Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Knowledge of call center telephony and technology

What is Customer Service Agent Experience?

• Previous experience in a customer service role
• Experience in a call center environment (preferred)

What is Customer Service Agent Responsibilities?

• Respond to customer inquiries via telephone, email, or chat
• Provide accurate information about products and services
• Troubleshoot customer issues and provide solutions
• Process orders, forms, and applications
• Follow up with customers to ensure their satisfaction
• Update customer information in the customer service database
• Document all customer service activities and discussions