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Customer Service Agent Jobs

Agent Du Service Clientèle / Customer Service Agent
By Voxdata At Montreal, Quebec, Canada
Have worked in customer service, sales, or call centers before; or have translatable experience from other industries
Répondre aux appels entrants avec un haut niveau de professionnalisme et de précision
Envoyer et assister les services d'urgence pour les véhicules impliqués dans des accidents
Guider les clients dans l'installation et l'utilisation des applications incluses
Soutenir d'autres fonctions diverses incluses dans le service
A diverse, supportive, and encouraging work environment, our goal is to help our agents shine and succeed to their fullest potential!
Customer Service Agent Outbound (Remote) - Manitoba
By National Diabetes Trust At Winnipeg, Manitoba, Canada
Strong computer skills and experience with computer databases (mouse, keyboarding, opening/closing programs, locating files, installing/uninstalling programs, updating software, basic troubleshooting)
Provide potential donors with a high level of customer service by demonstrating a professional manner, discipline and strong organizational skills
6+ months of experience in customer service and/or a call centre environment
Disciplined and organized self-starter who can succeed in a fast-paced, high volume call environment, while being able to manage multiple tasks
Work from the comfort of your own home
Employee & Family Assistance Program
Customer Service Agent- Mississauga
By Human Integrity HR At Mississauga, Ontario, Canada
Product Knowledge: Develop a deep understanding of our service and its benefits. Stay updated on industry trends and competitive offerings.
Inbound Request Management: Effectively handle all incoming requests via phone or social media/email/google.
Qualification and Consultation: Engage with potential customers to identify their needs, answer questions, and provide tailored solutions based on their requirements.
Customer Nurturing: Track and manage patient profiles in customer relationship management system, ensuring timely follow-up and accurate documentation of interaction activities.
Collaboration: Collaborate with the sales team, marketing department, and technical experts to provide seamless customer experiences and drive revenue growth.
Previous experience with phone based sales including customer service or sales roles, preferably in the medical or diagnostic imaging field.
Student Job - Customer Service Agent - Customer Contact Center- En
By Desjardins At Lévis, Quebec, Canada
A minimum of two years of relevant experience
For vacant positions available in Quebec, please note that knowledge of French is required.
The work arrangement for the position is hybrid work
Temporary work: scheduled to end on July 26, 2024
Number of jobs available: 2
Attestation of College Studies in a related field
Customer Service Agent Outbound (Remote) - Newfoundland
By National Diabetes Trust At Corner Brook, Newfoundland and Labrador, Canada
Strong computer skills and experience with computer databases (mouse, keyboarding, opening/closing programs, locating files, installing/uninstalling programs, updating software, basic troubleshooting)
Provide potential donors with a high level of customer service by demonstrating a professional manner, discipline and strong organizational skills
6+ months of experience in customer service and/or a call centre environment
Disciplined and organized self-starter who can succeed in a fast-paced, high volume call environment, while being able to manage multiple tasks
Work from the comfort of your own home
Registered Pension Plan (100% Employer-paid) once eligibility criteria are met
Agent Bilingue Du Service Clientèle / Bilingual Customer Service Agent
By Voxdata At Montreal, Quebec, Canada
Have worked in customer service, sales, or call centers before; or have translatable experience from other industries
Fournir un service à la clientèle de premier ordre à chaque interaction avec les clients
Répondre aux appels entrants des clients pour les aider à effectuer des réservations une fois qu'elles ont été achetées
Résoudre les problèmes liés à l'accès aux billets et à la navigation sur le site web
Répondre aux questions concernant les informations sur les billets ou aux questions générales sur les réservations
A diverse, supportive, and encouraging work environment, our goal is to help our agents shine and succeed to their fullest potential!
Customer Service Agent Jobs
By Randstad Canada At Plessisville, Quebec, Canada
Basic knowledge of mechanics (training provided by the company)
Competitive salary with opportunities for advancement
3 weeks off in your first year
Answer incoming calls and e-mails (mostly in English)
Mastery of the Office suite
A strong ability to work in a team
Customer Service Agent/Remote %
By Lovesac Alternative Furniture Company At Canada
Able to prioritize with proven time management skills and adaptable to a changing business environment.
Assists the team and management with projects and tasks as needed.
Perform any other duties as requested by management
Able to embrace change, manage responsibilities and create efficiencies.
Maintains a calm demeanor and manages issues professionally and respectfully in accordance with our company standards.
Minimum of 1-year experience in a Call Center environment or comparable Customer Service experience.
Remote Market Research Panelist - Customer Service Agent Representative Welcome
By Apex Focus Group At Winnipeg, Manitoba, Canada
Work at home allows you to avoid a commute
Customer service agent representative experience is not compulsory
Flexibility to take part in discussions in person or remote
Show up at least 10 mins before the scheduled start time of the discussion
Contribute to the discussion by completing both written and oral instructions
Fill out the written survey provided for each panel
Remote Market Research Panelist - Customer Service Agent Representative Welcome
By Apex Focus Group At Hamilton, Ontario, Canada
Work at home allows you to avoid a commute
Customer service agent representative experience is not compulsory
Flexibility to take part in discussions in person or remote
Show up at least 10 mins before the scheduled start time of the discussion
Contribute to the discussion by completing both written and oral instructions
Fill out the written survey provided for each panel
Remote Market Research Panelist - Customer Service Agent Representative Welcome
By Apex Focus Group At Toronto, Ontario, Canada
Work at home allows you to avoid a commute
Customer service agent representative experience is not compulsory
Flexibility to take part in discussions in person or remote
Show up at least 10 mins before the scheduled start time of the discussion
Contribute to the discussion by completing both written and oral instructions
Fill out the written survey provided for each panel
Remote Market Research Panelist - Customer Service Agent Representative Welcome
By Apex Focus Group At Québec, Quebec, Canada
Work at home allows you to avoid a commute
Customer service agent representative experience is not compulsory
Flexibility to take part in discussions in person or remote
Show up at least 10 mins before the scheduled start time of the discussion
Contribute to the discussion by completing both written and oral instructions
Fill out the written survey provided for each panel
Remote Market Research Panelist - Customer Service Agent Representative Welcome
By Apex Focus Group At Vancouver, British Columbia, Canada
Work at home allows you to avoid a commute
Customer service agent representative experience is not compulsory
Flexibility to take part in discussions in person or remote
Show up at least 10 mins before the scheduled start time of the discussion
Contribute to the discussion by completing both written and oral instructions
Fill out the written survey provided for each panel
Remote Market Research Panelist - Customer Service Agent Representative Welcome
By Apex Focus Group At Ottawa, Ontario, Canada
Work at home allows you to avoid a commute
Customer service agent representative experience is not compulsory
Flexibility to take part in discussions in person or remote
Show up at least 10 mins before the scheduled start time of the discussion
Contribute to the discussion by completing both written and oral instructions
Fill out the written survey provided for each panel
Remote Market Research Panelist - Customer Service Agent Representative Welcome
By Apex Focus Group At Edmonton, Alberta, Canada
Work at home allows you to avoid a commute
Customer service agent representative experience is not compulsory
Flexibility to take part in discussions in person or remote
Show up at least 10 mins before the scheduled start time of the discussion
Contribute to the discussion by completing both written and oral instructions
Fill out the written survey provided for each panel
Remote Market Research Panelist - Customer Service Agent Representative Welcome
By Apex Focus Group At Mississauga, Ontario, Canada
Work at home allows you to avoid a commute
Customer service agent representative experience is not compulsory
Flexibility to take part in discussions in person or remote
Show up at least 10 mins before the scheduled start time of the discussion
Contribute to the discussion by completing both written and oral instructions
Fill out the written survey provided for each panel
Remote Market Research Panelist - Customer Service Agent Representative Welcome
By Apex Focus Group At Calgary, Alberta, Canada
Work at home allows you to avoid a commute
Customer service agent representative experience is not compulsory
Flexibility to take part in discussions in person or remote
Show up at least 10 mins before the scheduled start time of the discussion
Contribute to the discussion by completing both written and oral instructions
Fill out the written survey provided for each panel
Remote Market Research Panelist - Customer Service Agent Representative Welcome
By Apex Focus Group At Montreal, Quebec, Canada
Work at home allows you to avoid a commute
Customer service agent representative experience is not compulsory
Flexibility to take part in discussions in person or remote
Show up at least 10 mins before the scheduled start time of the discussion
Contribute to the discussion by completing both written and oral instructions
Fill out the written survey provided for each panel
Senior Agent, Customer Service
By Kyndryl At Florenceville-Bristol, New Brunswick, Canada
Active listener with flexibility to modify approach and adapt to customer needs Preferred Skills and Experience
Knowledge of Windows, Mac, or Linux operating systems
Experience working with Windows, Mac, or Linux operating systems
Experience modifying approaches and adapting to customer needs
Customer Support Agent Jobs
By Tech Mahindra At Alberta, Canada
1 year call center experience preferred.
Responding to calls from customers who have questions regarding phone service, billing, account information, password resets, etc.
Responding to chat or email queries from customers with account or technical related questions as needed.
Documenting customer issues in the client system and updating customer information.
Following outlines processes to resolve customer technical issues, or complaints, in a timely manner.
Additional duties as needed, to be discussed during your interview.

Are you a people person? Do you have a passion for helping others? We are looking for a Customer Service Agent to join our team and provide outstanding service to our customers! If you have excellent communication skills and a knack for problem-solving, this could be the perfect job for you!

What is Customer Service Agent Skill Requirements?

• Excellent communication and interpersonal skills
• Ability to handle customer inquiries in a professional and courteous manner
• Ability to multi-task and prioritize tasks
• Ability to work in a fast-paced environment
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Knowledge of call center telephony and technology

What is Customer Service Agent Qualifications?

• High school diploma or equivalent
• Previous experience in a customer service role
• Certification in customer service or related field (preferred)

What is Customer Service Agent Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Knowledge of call center telephony and technology

What is Customer Service Agent Experience?

• Previous experience in a customer service role
• Experience in a call center environment (preferred)

What is Customer Service Agent Responsibilities?

• Respond to customer inquiries via telephone, email, or chat
• Provide accurate information about products and services
• Troubleshoot customer issues and provide solutions
• Process orders, forms, and applications
• Follow up with customers to ensure their satisfaction
• Update customer information in the customer service database
• Document all customer service activities and discussions