Customer Service Agent Outbound (Remote) - Manitoba
By National Diabetes Trust At Winnipeg, Manitoba, Canada
Strong computer skills and experience with computer databases (mouse, keyboarding, opening/closing programs, locating files, installing/uninstalling programs, updating software, basic troubleshooting)
Provide potential donors with a high level of customer service by demonstrating a professional manner, discipline and strong organizational skills
6+ months of experience in customer service and/or a call centre environment
Disciplined and organized self-starter who can succeed in a fast-paced, high volume call environment, while being able to manage multiple tasks
Work from the comfort of your own home
Employee & Family Assistance Program
Remote Market Research Panelist - Customer Service Agent Representative Welcome
By Apex Focus Group At Winnipeg, Manitoba, Canada
Work at home allows you to avoid a commute
Customer service agent representative experience is not compulsory
Flexibility to take part in discussions in person or remote
Show up at least 10 mins before the scheduled start time of the discussion
Contribute to the discussion by completing both written and oral instructions
Fill out the written survey provided for each panel
Remote Market Research Panelist - Customer Service Agent Representative Welcome
By Apex Focus Group At Toronto, Ontario, Canada
Work at home allows you to avoid a commute
Customer service agent representative experience is not compulsory
Flexibility to take part in discussions in person or remote
Show up at least 10 mins before the scheduled start time of the discussion
Contribute to the discussion by completing both written and oral instructions
Fill out the written survey provided for each panel
Customer Support Agent (Toronto)
By TourRadar At Toronto, Ontario, Canada
You are tech-savvy (Experience using Mac, familiar with online booking tools, and can operate with several tools at the same time)
You have multitasking abilities and are capable of handling high volumes of enquiries
Flexibility: Hybrid work environment - Work from home and our beautiful office
Experience our world-class adventures firsthand and explore new destinations using our travel credit system.
Extended health care benefits through SunLife
All our bookings occur online, so you will be responsible for chatting with travelers via phone, live chat and email.
Customer Service Agent Jobs
By Procom At Toronto, Ontario, Canada
Resolve requests from Finance to interface bookings
Work closely with Finance team to resolve invoicing issues
Sabre/Ticketing experience (within the airline industry)
Experience working in a similar role
Customer Service Agent – Mandatory Skills
Customer Service Agent – Nice to Have Skills
Car Rental/Customer Service Agent
By Workhoppers At Winnipeg, Manitoba, Canada
Ability to deliver great customer experience by having strong communication skills that allow you to comfortably speak with customers.
Up-selling and Cross-selling is required. KEY QUALIFICATIONS
Basic computer skills in order to enter information into our database.
Driving experience with a valid Driver's License and a good driving history.
Will need clean 3 year drivers abstract, and criminal record check before hire BENEFITS INCLUDE:
You are the first point of contact with the customer. You must be courteous and approachable.
Customer Support Agent Jobs
By LifeLabs Medical Laboratory Services At Toronto, Ontario, Canada
Knowledge of LifeLabs Lab Operations
Handle job duties in their appropriate priority with accuracy and efficiency
Strong verbal & written communication and interpersonal skills.
Computer skills with a minimum 37 wpm.
Performs outbound calls as part of the Call Reporting and Recall process to LifeLabs clients and customers
Routing of relevant information to other departments and locations as appropriate using the appropriate communication channels
Full Time / Customer Service Agent (Remote)
By Bizagility LLC At Winnipeg, Manitoba, Canada
Manage customer accounts, ensuring that all information is accurate and up-to-date.
1-2 years of experience in customer service or related field.
Excellent communication and interpersonal skills.
Ability to multitask, prioritize, and manage time effectively.
Strong problem-solving skills and ability to think critically.
Competitive salary and benefits package.

Are you a people person? Do you have a passion for helping others? We are looking for a Customer Service Agent to join our team and provide outstanding service to our customers! If you have excellent communication skills and a knack for problem-solving, this could be the perfect job for you!

What is Customer Service Agent Skill Requirements?

• Excellent communication and interpersonal skills
• Ability to handle customer inquiries in a professional and courteous manner
• Ability to multi-task and prioritize tasks
• Ability to work in a fast-paced environment
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Knowledge of call center telephony and technology

What is Customer Service Agent Qualifications?

• High school diploma or equivalent
• Previous experience in a customer service role
• Certification in customer service or related field (preferred)

What is Customer Service Agent Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Knowledge of call center telephony and technology

What is Customer Service Agent Experience?

• Previous experience in a customer service role
• Experience in a call center environment (preferred)

What is Customer Service Agent Responsibilities?

• Respond to customer inquiries via telephone, email, or chat
• Provide accurate information about products and services
• Troubleshoot customer issues and provide solutions
• Process orders, forms, and applications
• Follow up with customers to ensure their satisfaction
• Update customer information in the customer service database
• Document all customer service activities and discussions