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Customer Relationship Management Business Analyst Jobs

Head, Business Development & Relationship Management, Deposits
By EQ Bank | Equitable Bank At Toronto, Ontario, Canada
5+ years with prior sales / relationship management experience in the financial services industry, with familiarity in advisor practice management
1-3 years of people management experience
Strong organizational skills: demonstrated ability to manage growing team while also meeting own responsibilities
Demonstrates effective and timely use of the customer relationship management system and expense reporting system
Apply understanding of market trends/business practices in making decisions necessary for enhancing the relationship management process
Proven relationship management acumen and prospecting aptitude
Customer Relationship Management Business Lead - Trojan Technologies
By Trojan Technologies At London, Ontario, Canada
Excellent organization, project, and time management skills
Strong analytical skills coupled with a questioning & creative approach to problem-solving
Project leadership experience – preferably working as a scrum master or product owner in an “agile” environment.
Experience working with Customer Service / Contact Center, Sales and Marketing functions
It’s an asset if you also have these skills
Must be self-motivated, goal driven and possess the ability to multitask and prioritize
Business Relationship Coordinator Jobs
By Canadian Blood Services At Dartmouth, Nova Scotia, Canada
Providing reporting of strategic area performance metrics for IT management decision making.
Demonstrated ability to gain the respect and trust of senior and C level management.
Exercising advanced interpersonal skills to build rapport with stakeholders.
Ensuring that stakeholders are aware of IT capabilities which may require calling on various IT subject matter experts.
Ability to understand and incorporate corporate culture, process, governance, politics, strategies and stakeholder requirements into plans and projects.
Proven coordination, interpersonal and communications skills.
Acting Manager, Business Relationship Management
By LeverageTek IT Solutions At Ottawa, Ontario, Canada
Business Relationship Management Profession Certification
Excellent communication skills. Ability to work effectively with management, peers, staff, and other stakeholders
Experience coordinating, working with and presenting to upper management and senior executives
Training/certification in Project Management (PMP, Agile certification, etc.)
Manages and prioritizes all requests related to digital experience, automation, and process improvement
Maintains knowledge of evolving trends in technology and product/service digital experience and uses this knowledge and expertise to guide clients
Bhjob15656_20203 - Manager, Business Relationship Management (Brm)
By Myticas Consulting At Ottawa, Ontario, Canada
Business Relationship Management Profession Certification
Manages and prioritizes all requests related to digital experience, automation, and process improvement.
Maintains knowledge of evolving trends in technology and product/service digital experience and uses this knowledge and expertise to guide clients.
A four-year Bachelor’s Degree in Business, Computer Science, or a related field or a combination of education and experience
Experience in post-secondary education is an asset
Manager, Business Relationship Management (BRM)
Business Analyst (Invest Management)
By LanceSoft, Inc. At Toronto, Ontario, Canada
Will be collaborating with QA, BA support staff (supporting application), developer, DevOps, and senior management
Writing requirements and understanding all nuances of application behavior, then passing on requirements to the teams full stack developer
Gathers requirements from business units and translates those to programmers and developers
Demonstrates an informed knowledge of business functions to resolve problems and capitalize on improvement opportunities
10+ years experience in a relevant capacity as a BA/BSA
5+ years previous experience leading the replacement and enhancement of a legacy application
Customer Relationship Management Developer
By Insight Global At Toronto, Ontario, Canada

5+ years of CRM Development experience

We are looking for candidates with:

Business Management Analyst Jobs
By City of Toronto At Toronto, Ontario, Canada
Division & Section: Solid Waste Management Services, SWM Business Services
Provides client-driven, value-added management consulting and advisory services to a portfolio of diverse projects and programs.
Develops and oversees projects related to divisional strategies and issues assigned by the Division Head and senior management team.
Considerable experience in researching, identifying, and developing processes, business and technical requirements, documentation, design, and system development.
Develops and implements detailed plans and recommends policies and procedures regarding project and program specific requirements.
Your application must describe your qualifications as they relate to:
Analyst, External Relationship Management
By BlackRock At Toronto, Ontario, Canada
1+ years of experience, with demonstrated interest in investments, asset allocation, and sales process within the institutional asset management industry
Write and publish client meeting summary notes posted to firm wide client relationship management systems.
Passion for the financial markets and client relationship management, including providing excellence in client service
Support Senior Relationship Managers with all on-going business development, client service and communication with clients and prospects.
Strong interpersonal skills to establish credibility with key stakeholders throughout the firm
Undergraduate degree in a finance-related field. Graduate degree or specialized financial designations such as CFA Charter preferred
Customer Relationship Management Business Analyst
By Arthur Grand Technologies At Toronto, Ontario, Canada
Experience and Skill Set Requirements
Position: Business Analyst - CRM & AWS
Location: Toronto, ON, Canada (Hybrid)
Thank you for considering Arthur Grand Technologies. We look forward to hearing from you soon.
Arthur Grand Technologies is an Equal Opportunity Employer (including disability/vets)
Customer Business Analyst - Impulse Channel
By Ferrero At Toronto, Ontario, Canada
Superior Microsoft Excel skills with analytical abilities and a focus on detail/accuracy
At least 2 years of analytics experience; CPG experience is a plus
Ability to prioritize, meet deadlines & manage requests from multiple stakeholders
Develop and present insights garnered from analyses for internal and external (customer) use
Evolve and maintain volume, trade, and market performance reporting tools
Provide input regarding predicted effectiveness of promotional scenarios and impact to sales forecast
Business Analyst Rate Management
By Canadian Pacific At Winnipeg, Manitoba, Canada
Business analysis or project management, or equivalent experience
Bachelor's Degree Business Administration, Management, or Technical Discipline.
Process mapping and project management methodology.
System requirement identification and documentation analysis
Plan and facilitate workshops to identify and validate requirements with IS and business stakeholders in support of projects and opportunities.
Ability to adjust to changing priorities and manage customer expectations
Customer Relationship Management Consultant
By DataInvent Systems At Ontario, Canada
Developing a project management mindset by prioritizing objectives, planning and status reporting to your peers and clients daily.
Using your excellent presentations skills to your present research and analysis to clients.
4 to 6+ years' experience of configuration and development in Microsoft Dynamics CRM
Experience with SQL is a must
Experience with Field Service and Project Service Automation Modules is preferred
Must have experience in working with SSRS reports in CRM.
Business Analyst - Liquidity Management
By Tata Consultancy Services At Toronto, Ontario, Canada
• Business Analysis and project management under Liquidity and cash management"
• Must have strong BA experience
• Experience with VAM/LMS products like Intellect, Finacle, Tieto etc.
• Strong verbal and written communication skill
• Good communication and presentation skills
• Should have worked on large transformation projects for global banks

Are you looking for an exciting opportunity to use your analytical skills to help shape the future of customer relationship management? We are looking for a Customer Relationship Management Business Analyst to join our team and help us develop innovative solutions to improve customer experience. If you have a passion for data analysis and a drive to make a difference, this is the job for you!

Overview A Customer Relationship Management (CRM) Business Analyst is responsible for analyzing customer data and developing strategies to improve customer relationships. They work with stakeholders to identify customer needs and develop solutions to meet those needs. They also analyze customer data to identify trends and develop strategies to improve customer experience. Detailed Job Description A Customer Relationship Management (CRM) Business Analyst is responsible for analyzing customer data and developing strategies to improve customer relationships. They work with stakeholders to identify customer needs and develop solutions to meet those needs. They also analyze customer data to identify trends and develop strategies to improve customer experience. They are responsible for developing and implementing CRM systems, managing customer databases, and providing customer service support. They must be able to analyze customer data and identify areas of improvement. They must also be able to develop and implement strategies to improve customer relationships. Job Skills Required
• Strong analytical and problem-solving skills
• Excellent communication and interpersonal skills
• Knowledge of customer relationship management systems
• Knowledge of customer service principles and practices
• Ability to work independently and as part of a team
• Ability to manage multiple projects simultaneously
• Ability to work in a fast-paced environment
Job Qualifications
• Bachelor’s degree in Business Administration, Computer Science, or a related field
• At least 3 years of experience in customer relationship management
• Knowledge of customer service principles and practices
• Knowledge of customer relationship management systems
• Knowledge of data analysis and reporting
• Knowledge of customer segmentation and targeting
Job Knowledge
• Knowledge of customer relationship management systems
• Knowledge of customer service principles and practices
• Knowledge of data analysis and reporting
• Knowledge of customer segmentation and targeting
• Knowledge of customer segmentation and targeting
• Knowledge of customer segmentation and targeting
• Knowledge of customer segmentation and targeting
• Knowledge of customer segmentation and targeting
• Knowledge of customer segmentation and targeting
Job Experience
• At least 3 years of experience in customer relationship management
• Experience in developing and implementing CRM systems
• Experience in managing customer databases
• Experience in providing customer service support
• Experience in analyzing customer data and identifying areas of improvement
• Experience in developing and implementing strategies to improve customer relationships
Job Responsibilities
• Analyze customer data to identify trends and develop strategies to improve customer experience
• Develop and implement CRM systems
• Manage customer