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Customer Marketing Manager Jobs

Senior Manager, Enterprise Customer Marketing
By EcoVadis At Toronto, Ontario, Canada
Manage all enterprise customer communications to ensure a positive customer experience / engagement
Knowledge and experience with personas, customer journeys, customer experience, and customer journey touchpoints
Have a discipline of project management in structuring and tracking work
Use data and analysis to understand customer pain points, engagement, customer experience and determine recommendations to address opportunities for improvement
Develop and implement metrics and dashboards to understand customer behavior and customer experience
Minimum 7 years of Customer Marketing experience, with a focus on digital marketing and product adoption
(Canada) Sr. Customer Adoption Marketing Manager
By PointClickCare At Canada
Strong time management, organizational, interpersonal, communications, analytical and problem-solving skills.
This role requires strategic thinking skills, relationship-building abilities, flexibility, exceptional communication (written and verbal), and a highly collaborative spirit.
Leverage data and insights to manage performance against adoption and other KPIs - continuously optimizing and improving program performance
Bachelor’s Degree in relevant discipline or equivalent experience
5+ years of relevant B2B marketing experience in SaaS/Healthcare
Experience translating insights and data into consumer value and marketing strategy
Manager, Customer Marketing Jobs
By Give and Go Prepared Foods At Etobicoke, Ontario, Canada
Management and analysis of new products costing and creation of product specifications for new products.
Minimum 5 years’ experience in a Channel Manager, Product Manager, Category Manager or Brand Manager role.
Project management with the ability to multi-task, prioritize and problem solve.
Requires experience creating marketing and selling materials (brochures, sell sheets, website and social media content, presentations).
Strong interpersonal and presentation skills with clear communications (verbal and written).
Excellent organizational skills in order to meet tight deadlines.
Ecommerce Customer Marketing Manager
By Molson Coors Beverage Company At Toronto, Ontario, Canada
Act as a thought-leader and go-to expert on eCommerce strategy and execution, while establishing in house capabilities within the commercial organization
You are confident, organized, and competent. You have experience building and executing omnichannel shopper marketing, digital media or commerce plans
At least 5 years’ experience in CPG eCommerce, digital and / or marketing
Engagement with a variety of Employee Resource Groups, which can provide volunteer opportunities, leadership experience, and networking through the organization 
Work within a fast paced and innovative company, meeting passionate colleagues and partners with diverse backgrounds and experiences  
Title: eCommerce Customer Marketing Manager
Customer Marketing Manager Jobs
By Fresh Prep At Vancouver, British Columbia, Canada
Highly detail oriented with solid project management skills. Bonus points for experience with Asana.
Previous Customer Service, Customer Success, or Account Management experience a plus
Email/SMS database management and analytics. Seek ways to increase subscription. Minimizes list decay and unsubscribes.
Manage loyalty program initiatives throughout the program life cycle.
Manage email projects from copy and design briefing through execution.
Manage lifecycle email/SMS marketing improvement initiatives.
Senior Marketing Manager, Assisted Customer Segments
By Intuit At Toronto, Ontario, Canada
5-7 years of experience in customer strategy, preferably in a similar role focused on customer segments or assisted services.
Bachelor's degree in marketing, business administration, a related field (advanced degree preferred) or equivalent experience.
Strong analytical skills, with the ability to leverage data and insights to drive strategicdecision-making.
Exceptional communication and presentation skills, with the ability to influence and inspire both internal teams and external stakeholders.
Proven track record of developing and executing breakthrough marketing strategies,specifically targeting assisted customer segments.
The ability to collaborate with passion and empathy across disciplines, to achieve shared and divergent goals.
Customer Marketing Specialist Jobs
By TouchBistro At Toronto, Ontario, Canada
Grow the TouchBistro VIP Community membership while managing the end-to-end member experience
2+ years of marketing and lead generation experience and a 4-year university/college degree at a recognized institution
Exceptional creative and communication skills (verbal and written)
Nice to have – restaurant operation experience
Be forward-thinking to generate customer advocates and referrals utilizing all communication channels, including online and traditional marketing campaigns
Generate customer advocacy activities including product reviews, testimonials, etc.
Customer Marketing Specialist Jobs
By Seequent At Vancouver, British Columbia, Canada
3-5 years of marketing experience, preferably with some online community and event management.
Highly detail-oriented project management style, with follow-through skills your teammates can always count on.
Proven interpersonal and communication skills are complemented by a writing style that strikes the perfect balance between personable and professional.
Support with the development and implementation of customer marketing strategies to enhance product adoption, usage, customer engagement, retention and advocacy.
Drive Seequent’s Customer Community to build an engaging and fun customer-centric space to support product adoption and customer advocacy.
Help create and execute targeted marketing campaigns to specific customer segments based on customer behaviour, preferences, and lifecycle stages.
Customer Marketing Specialist Jobs
By Air Transat At Montréal-Ouest, Quebec, Canada
Understand the customer landscape, behavior and expectations to guide the evolution of the value proposition, customer strategy and experience design;
Create customer journey map to define the desired experience and develop them for priority customer segments;
Target customer experience best practices and benchmark in the airline industry;
2 years of relevant experience in marketing, customer experience;
Knowledge of Qualtrics (an asset);
Knowledge of CSAT and NPS indicators;
Manager, Customer Marketing Jobs
By Give and Go Prepared Foods At Greater Toronto Area, Canada
Exceptional organizational and time management skills with the ability to balance multiple competing demands
Develop new processes and use best practices surrounding project management within the Company.
Responsible for minimizing risks on project through day-to-day management of operational aspects of project and scope.
Manage resourcing requirements and prioritizes key projects and sequencing.
Completion of a university degree in Marketing or Business with a minimum of 5 years’ project manager experience
Project management with the ability to multi-task, prioritize and problem solve
Marketing Manager, Customer Base Management
By Cogeco Connexion At Burlington, Ontario, Canada
Experience in/ or working knowledge of Telecommunications industry
Collaborate with cross-functional teams like pricing, brand, data science, marketing automation, channel marketing, front-line channels, product and finance.
Ensure key cross-functional partners are well informed on the objectives, offers and positioning of each program for optimal impact and compliance
Strong analytical abilities to interpret data, generate insight, and action against key metrics
Excellent verbal and written communications skills that translate into effective storytelling
Business casing skills to support recommendations and drive confidence in ideas
Marketing Manager, Customer Base Management
By Cogeco Connexion At Montreal, Quebec, Canada
Experience in/ or working knowledge of Telecommunications industry
Collaborate with cross-functional teams like pricing, brand, data science, marketing automation, channel marketing, front-line channels, product and finance.
Ensure key cross-functional partners are well informed on the objectives, offers and positioning of each program for optimal impact and compliance
Strong analytical abilities to interpret data, generate insight, and action against key metrics
Excellent verbal and written communications skills that translate into effective storytelling
Business casing skills to support recommendations and drive confidence in ideas
Marketing Technology Implementation Manager - Customer Data Platform
By Fidelity Canada At Toronto, Ontario, Canada
3+ years’ experience with tag management platforms, such as Ensighten and Adobe launch
Project management, planning, testing and organizational skills is an asset
3+ years of experience working with data layers, analytics and data architecture, knowledge of database concepts and Intermediate SQL
Certifications in Adobe analytics, Target or Audience Manager is an asset
Experience/ basic knowledge of Decibel, Medallia, Salesforce, Snowflake and Marketo is an asset
Deep expertise in digital user experience and web development. Experience defining and executing against program requirements
Customer Marketing & Advocacy Manager (1 Year Maternity Leave Coverage)
By PathFactory At Canada
Ensure a consistent voice and experience across all touchpoints throughout the customer journey lifecycle
3-5 years of prior experience in a customer marketing role
Savvy writer and storyteller and strong grammar and editing skills
Experience in deploying email marketing and other digital marketing channel campaigns
Experience working at a marketing or sales technology company
Experience with Salesforce.com (or related CRM), and other popular marketing technologies, preferably Marketo and PathFactory
Group Manager, Customer Relationship Marketing
By Policaro Group At Brampton, Ontario, Canada
5+ years CRM management experience.
Experience with retail automotive systems like 180, Reynolds, and XTime will be and asset.
• Manage reporting such as DM, Email and Text ROI, BDC, and Service campaigns.
• Responsible for Coop marketing system approvals and submissions.
Customer Marketing Manager Jobs
By Docebo At Toronto, Ontario, Canada
Lead and manage customer campaigns and programs, such as in-person/virtual events, workshops, annual conferences, awards programs, and nurture campaigns
You have experience running Customer campaigns for Upsell and Cross Sell
Experience of customer marketing in a SAAS B2B or software, high-tech environment
Experience building an ABM strategy for customers
Own, build and execute the Customer Marketing strategy and programs for North America, and supporting our international regions as needed.
Create and lead strategies to introduce new use cases and data workloads to our customer base
Performance Marketing & Customer Acquisition Manager (Remote)
By Bitfinex At Canada
In-depth knowledge of analytics tools (ie. Google Analytics, Tag manager, Google Data studio, Hotjar, Excel etc)
Motivated team player who actively seeks challenging projects and proactively shares experiences and knowledge towards the team’s goals.
Develop initiatives to boost experienced retail and professional trader participation through marketing activities.
MANDATORY EXPERIENCE in at least one of these sectors or similar industries: Crypto, Financial Services, Fintech.
Minimum 10 years of marketing and customer acquisition experience
Experience building integrated marketing programmes, and driving outcomes across traditional media, digital and social channels

Are you an experienced Customer Marketing Manager looking for a new challenge? We are looking for an innovative and creative individual to join our team and help us develop and execute customer marketing strategies that will drive customer loyalty and engagement. If you have a passion for customer marketing and a proven track record of success, then this is the job for you!

Overview:

A Customer Marketing Manager is responsible for developing and executing marketing strategies to increase customer engagement and loyalty. They are responsible for creating and managing customer-focused campaigns, analyzing customer data, and developing customer segmentation strategies.

Detailed Job Description:

The Customer Marketing Manager is responsible for developing and executing marketing strategies to increase customer engagement and loyalty. They will create and manage customer-focused campaigns, analyze customer data, and develop customer segmentation strategies. They will also work with the sales team to ensure that customer needs are met and that customer satisfaction is maintained. Additionally, they will be responsible for monitoring customer feedback and developing strategies to address customer concerns.

What is Customer Marketing Manager Job Skills Required?

• Excellent communication and interpersonal skills
• Strong analytical and problem-solving skills
• Ability to work independently and as part of a team
• Knowledge of customer segmentation and targeting
• Knowledge of marketing automation tools
• Knowledge of customer relationship management (CRM) systems
• Knowledge of digital marketing and social media
• Knowledge of data analysis and reporting

What is Customer Marketing Manager Job Qualifications?

• Bachelor’s degree in marketing, business, or a related field
• 5+ years of experience in customer marketing
• Experience in developing and executing customer-focused campaigns
• Experience in customer segmentation and targeting
• Experience in data analysis and reporting

What is Customer Marketing Manager Job Knowledge?

• Knowledge of customer segmentation and targeting
• Knowledge of marketing automation tools
• Knowledge of customer relationship management (CRM) systems
• Knowledge of digital marketing and social media
• Knowledge of data analysis and reporting

What is Customer Marketing Manager Job Experience?

• 5+ years of experience in customer marketing
• Experience in developing and executing customer-focused campaigns
• Experience in customer segmentation and targeting
• Experience in data analysis and reporting

What is Customer Marketing Manager Job Responsibilities?

• Develop and execute marketing strategies to increase customer engagement and loyalty
• Create and manage customer-focused campaigns
• Analyze customer data and develop customer segmentation strategies
• Work with the sales team to ensure customer needs are met and customer satisfaction is maintained
• Monitor customer feedback and develop strategies to address customer concerns
• Track and report on campaign performance and customer engagement metrics