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Customer Engagement Specialist Jobs

Customer Engagement Specialist: Immunology - Dermatology- Rheumatology
By Novartis At Moncton, New Brunswick, Canada
5-7 years proven experience in sales
Excellent interpersonal, organizational communication and presentation skills with a track record of working in a highly competitive environment
Knowledge of the healthcare system
Experience in dermatology, rheumatology or biologics, an asset
Sharp business acumen for taking care of and addressing issues & opportunities
English speaking is a must; French speaking is considered an asset.
Svp, Marketing & Customer Engagement
By Keynote Search At Ottawa, Ontario, Canada

Introduction Senators Sports & Entertainment brings world-class entertainment to the National Capital Region through premier events and a winning team on and off the ice. With a sustained ...

Customer Engagement Manage Jobs
By The Venus Consultancy Ltd At Toronto, Ontario, Canada

• Job Description • Develop, coordinate, and implement institutional membership offerings, recruitment, engagement and retention plans. • Track and report membership evaluation metrics. • Cultivate ...

Manager, Customer Engagement & Partnerships
By President's Choice Financial At Toronto, Ontario, Canada
Excellent time management skills, capable of balancing multiple programs simultaneously
Experience in customer lifecycle/CRM within banking/deposits
Strong analytical skills and ability to translate data into business insights through campaigns and testing
Experience working with marketing automation tools (i.e. Salesforce Marketing Cloud)
Experience working in a fast-paced environment using agile methodologies to continuously launch and iterate on programs
Experience in briefing and mentoring an agency to deliver high impact creative output
Principal Customer Engagement Sales Specialist - Canada
By Pegasystems At Toronto, Ontario, Canada
Comfortable dealing with senior executives in marketing, retention, customer experience, (digital) channels, data and analytics, customer value management.
Excellent communication skills with the ability to interact with both senior business and IT managers within large blue-chip organizations.
Bachelor’s Degree or equivalent work experience.
Competitive global benefits program inclusive of pay + bonus incentive, employee equity in the company
Work and sell with Partners on opportunities.
Comfortable working in an entrepreneurial, high growth and pressurized environment
Customer Engagement Specialist Jobs
By Fatigue Science At Vancouver, British Columbia, Canada
Minimum 4+ years in mining operations or customer management experience with B2B customers, preferably supporting Enterprise Software, SaaS, or Technology products
Certification in change management considered an asset
Develop the change management and integration strategy collateral for use with customer implementations
Gather customer product feedback and work with product management to shape product roadmap development
SaaS Experience: SaaS industry experience in a B2B customer facing role (Customer Success Manager, Account Manager, Implementation Specialist) is welcome
Thirst for Knowledge: A curious and rapid learner who can “ramp-up quickly” on the nuances of complex industries
Senior Market Manager - Customer Engagement
By TELUS At Vancouver, British Columbia, Canada
Effective Project Management: Experience leading complex, cross-functional projects with multiple partners
7+ years progressive experience in Marketing and business management positions
Experience in knowledge of data and analytic techniques that incorporate well into storytelling
Knowledge of the Google suite of applications, notably Slides and Sheets
Experience with reporting visualization tools such as Tableau and Domo
2+ years of telecom industry experience
Senior Engagement Specialist & Planner
By WSP in Canada At Vaughan, Ontario, Canada
We value our people and our reputation
We are locally dedicated with international scale
We are future focused and challenge the status quo
We foster collaboration in everything we do
We have an empowering culture and hold ourselves accountable
Sales Specialist, Education & Engagement
By Ontario Medical Association At Toronto, Ontario, Canada
Group and individual insurance knowledge an asset, intermediate to advance presentation and communications skills, leadership and public speaking skills
University Degree or Community College Diploma in Finance, Commerce, Marketing or Business
3-4 years of relevant experience
Sales, Business Development and Marketing experience
Retirement product knowledge such as RRSP, TFSA, annuities, and retirement planning knowledge is an asset
Exceptional group benefits package, including a spending account and a robust wellness program
Landlord Engagement Specialist Jobs
By R.E.S.T. Centres (Restoration & Empowerment for Social Transition) At Brampton, Ontario, Canada

● Develop and maintain program budgets, goals, and outcomes

● Bachelor’s degree in a relevant field (e.g. social work, community development, public policy, urban planning

Senior Engagement Specialist & Planner
By WSP in Canada At Toronto, Ontario, Canada
We value our people and our reputation
We are locally dedicated with international scale
We are future focused and challenge the status quo
We foster collaboration in everything we do
We have an empowering culture and hold ourselves accountable
Marketing Engagement Specialist Jobs
By Xello At Greater Toronto Area, Canada
Event management and/or promotion experience
Experience working in SaaS or education technology industry
2+ years of experience working in a marketing, communications, or business environment
Strong written and verbal communication skills, including copywriting and writing for the web
Able to work both independently and as part of a team in a remote-first environment, particularly for project collaboration
Experience with Student Information Systems (SIS)
Senior Planner/Engagement Specialist
By Dillon Consulting Limited At Hamilton, Ontario, Canada
Experience in the successful delivery and management of project-based work as a project manager or project coordinator (or equivalent role)
Support project management activities (e.g., coordination, preparation and/or review of project budgets, expenditure reports, invoicing, etc.)
Experience in the application of online and virtual engagement methods including social media, remote engagement tactics, survey design, and more
Five (5) to eight (8) years of professional experience in stakeholder engagement or communications, preferably in the consulting environment
IAP2, CPRS, IABC membership or certification is an asset
Experience leading the development and implementation of communications and engagement programs for a range of audiences and project types
Director, Adoption & Engagement Specialist
By Manulife At Toronto, Ontario, Canada
Excellent organizational and project management skills with the ability to juggle competing priorities as assigned
Increase number of active users and align with them on the benefits of VOICE ("what's it in for them")
Excellent interpersonal skills with the ability to influence, negotiate, and build consensus effectively
Demonstrated experience leading and managing projects through a combination of influence and direct authority
A creative thinker with strong problem-solving skills who can generate options, build consensus, and execute with excellence
Possesses a balance of strategic, technical, operational and tactical leadership skills; demonstrated ability to operationalize learning best practices
Automotive Electrification Strategist And Customer Engagement Manager
By S&P Global At Toronto, Ontario, Canada
Excellent analytical and problem-solving skills, as well as external and internal project structuring and management
Manage and develop customer relationships
Strong communication skills, especially regarding the convincing presentation of service approaches and project findings to customers
Expand subject matter expertise and provide thought leadership regarding selected topics
Provide business planning services to the major automotive players across USA, discuss long-term trends and their business impacts
Identify future business opportunities and challenges, respectively areas of value addition and service innovation
Engagement Specialist Jobs
By CitySpaces Consulting At Vancouver, British Columbia, Canada
Strong organizational and time management skills.
Training or experience with trauma-informed community engagement is preferred.
Training in equity, diversity and inclusion is preferred, as well as experience in applying these principles to engagement projects.
Experience in planning and facilitating public, stakeholder, and rights holder engagement processes.
Experience with integrating gamification in engagement, and applying design thinking to processes, is preferred.
Experience working with various levels of governments, Indigenous communities, public/institutional agencies, non-profit organizations, tenants, as well as equity deserving groups.
Customer Engagement Program Manager
By Momentive.ai At Ottawa, Ontario, Canada
Manage the Customer Advisory Board (CAB):
Experience supporting or managing customer-facing programs
Experience working with executive leadership and across departments in an organization
What we offer our employees
Create a programming roadmap that incorporates stakeholder feedback and aligns with the goals of the CAB
Cultivate relationships with CAB members and establish an understanding of their goals for participating in the program
Customer Engagement Program Manager
By Momentive.ai At Canada
Manage the Customer Advisory Board (CAB):
Experience supporting or managing customer-facing programs
Experience working with executive leadership and across departments in an organization
What we offer our employees
Create a programming roadmap that incorporates stakeholder feedback and aligns with the goals of the CAB
Cultivate relationships with CAB members and establish an understanding of their goals for participating in the program
S/4Hana Customer Engagement Lead
By eTeam At Mississauga, Ontario, Canada

Role: S/4HANA Customer Engagement lead Location: Mississauga, CA (Remote) Candidate should be having 10 years of experience in SAP CRM/S4 Customer Engagement and should have worked in Utilities ...

Education & Engagement Specialist Jobs
By Ontario Medical Association At Toronto, Ontario, Canada
Group and individual insurance knowledge an asset, intermediate to advance presentation and communications skills, leadership and public speaking skills
University Degree or Community College Diploma in Finance, Commerce, Marketing or Business
3-4 years of relevant experience
Sales, Business Development and Marketing experience
Retirement product knowledge such as RRSP, TFSA, annuities, and retirement planning knowledge is an asset
Exceptional group benefits package, including a spending account and a robust wellness program

Are you looking for a job that will let you use your customer service and engagement skills to make a real difference? We are looking for a Customer Engagement Specialist to join our team and help us create meaningful connections with our customers. If you have a passion for customer service and a drive to help people, this is the job for you!

Overview:

A Customer Engagement Specialist is responsible for developing and maintaining relationships with customers. They are responsible for providing customer service, resolving customer issues, and ensuring customer satisfaction. They also work to increase customer loyalty and engagement.

Detailed Job Description:

A Customer Engagement Specialist is responsible for developing and maintaining relationships with customers. They are responsible for providing customer service, resolving customer issues, and ensuring customer satisfaction. They also work to increase customer loyalty and engagement. This includes providing support to customers, responding to customer inquiries, and providing feedback to customers. They also work to identify customer needs and develop strategies to meet those needs. Additionally, they may be responsible for developing and implementing customer loyalty programs.

What is Customer Engagement Specialist Job Skills Required?

• Excellent customer service skills
• Strong communication and interpersonal skills
• Ability to build relationships with customers
• Ability to identify customer needs and develop strategies to meet those needs
• Ability to troubleshoot and resolve customer issues
• Knowledge of customer loyalty programs
• Knowledge of customer engagement strategies
• Knowledge of customer service best practices

What is Customer Engagement Specialist Job Qualifications?

• Bachelor’s degree in business, marketing, or related field
• Previous experience in customer service or customer engagement
• Knowledge of customer service best practices
• Knowledge of customer loyalty programs
• Knowledge of customer engagement strategies
• Excellent communication and interpersonal skills
• Ability to build relationships with customers
• Ability to identify customer needs and develop strategies to meet those needs
• Ability to troubleshoot and resolve customer issues

What is Customer Engagement Specialist Job Knowledge?

• Knowledge of customer service best practices
• Knowledge of customer loyalty programs
• Knowledge of customer engagement strategies
• Knowledge of customer service software
• Knowledge of customer relationship management (CRM) systems

What is Customer Engagement Specialist Job Experience?

• Previous experience in customer service or customer engagement
• Experience in developing and implementing customer loyalty programs
• Experience in developing and implementing customer engagement strategies

What is Customer Engagement Specialist Job Responsibilities?

• Provide customer service and support to customers
• Respond to customer inquiries and feedback
• Identify customer needs and develop strategies to meet those needs
• Develop and implement customer loyalty programs
• Develop and implement customer engagement strategies
• Troubleshoot and resolve customer issues
• Monitor customer satisfaction and engagement levels
• Maintain customer records and databases