Customer Engagement Manage Jobs
By The Venus Consultancy Ltd At Toronto, Ontario, Canada

• Job Description • Develop, coordinate, and implement institutional membership offerings, recruitment, engagement and retention plans. • Track and report membership evaluation metrics. • Cultivate ...

Manager, Customer Engagement & Partnerships
By President's Choice Financial At Toronto, Ontario, Canada
Excellent time management skills, capable of balancing multiple programs simultaneously
Experience in customer lifecycle/CRM within banking/deposits
Strong analytical skills and ability to translate data into business insights through campaigns and testing
Experience working with marketing automation tools (i.e. Salesforce Marketing Cloud)
Experience working in a fast-paced environment using agile methodologies to continuously launch and iterate on programs
Experience in briefing and mentoring an agency to deliver high impact creative output
Principal Customer Engagement Sales Specialist - Canada
By Pegasystems At Toronto, Ontario, Canada
Comfortable dealing with senior executives in marketing, retention, customer experience, (digital) channels, data and analytics, customer value management.
Excellent communication skills with the ability to interact with both senior business and IT managers within large blue-chip organizations.
Bachelor’s Degree or equivalent work experience.
Competitive global benefits program inclusive of pay + bonus incentive, employee equity in the company
Work and sell with Partners on opportunities.
Comfortable working in an entrepreneurial, high growth and pressurized environment
Sales Specialist, Education & Engagement
By Ontario Medical Association At Toronto, Ontario, Canada
Group and individual insurance knowledge an asset, intermediate to advance presentation and communications skills, leadership and public speaking skills
University Degree or Community College Diploma in Finance, Commerce, Marketing or Business
3-4 years of relevant experience
Sales, Business Development and Marketing experience
Retirement product knowledge such as RRSP, TFSA, annuities, and retirement planning knowledge is an asset
Exceptional group benefits package, including a spending account and a robust wellness program
Senior Engagement Specialist & Planner
By WSP in Canada At Toronto, Ontario, Canada
We value our people and our reputation
We are locally dedicated with international scale
We are future focused and challenge the status quo
We foster collaboration in everything we do
We have an empowering culture and hold ourselves accountable
Director, Adoption & Engagement Specialist
By Manulife At Toronto, Ontario, Canada
Excellent organizational and project management skills with the ability to juggle competing priorities as assigned
Increase number of active users and align with them on the benefits of VOICE ("what's it in for them")
Excellent interpersonal skills with the ability to influence, negotiate, and build consensus effectively
Demonstrated experience leading and managing projects through a combination of influence and direct authority
A creative thinker with strong problem-solving skills who can generate options, build consensus, and execute with excellence
Possesses a balance of strategic, technical, operational and tactical leadership skills; demonstrated ability to operationalize learning best practices
Automotive Electrification Strategist And Customer Engagement Manager
By S&P Global At Toronto, Ontario, Canada
Excellent analytical and problem-solving skills, as well as external and internal project structuring and management
Manage and develop customer relationships
Strong communication skills, especially regarding the convincing presentation of service approaches and project findings to customers
Expand subject matter expertise and provide thought leadership regarding selected topics
Provide business planning services to the major automotive players across USA, discuss long-term trends and their business impacts
Identify future business opportunities and challenges, respectively areas of value addition and service innovation
Education & Engagement Specialist Jobs
By Ontario Medical Association At Toronto, Ontario, Canada
Group and individual insurance knowledge an asset, intermediate to advance presentation and communications skills, leadership and public speaking skills
University Degree or Community College Diploma in Finance, Commerce, Marketing or Business
3-4 years of relevant experience
Sales, Business Development and Marketing experience
Retirement product knowledge such as RRSP, TFSA, annuities, and retirement planning knowledge is an asset
Exceptional group benefits package, including a spending account and a robust wellness program

Are you looking for a job that will let you use your customer service and engagement skills to make a real difference? We are looking for a Customer Engagement Specialist to join our team and help us create meaningful connections with our customers. If you have a passion for customer service and a drive to help people, this is the job for you!

Overview:

A Customer Engagement Specialist is responsible for developing and maintaining relationships with customers. They are responsible for providing customer service, resolving customer issues, and ensuring customer satisfaction. They also work to increase customer loyalty and engagement.

Detailed Job Description:

A Customer Engagement Specialist is responsible for developing and maintaining relationships with customers. They are responsible for providing customer service, resolving customer issues, and ensuring customer satisfaction. They also work to increase customer loyalty and engagement. This includes providing support to customers, responding to customer inquiries, and providing feedback to customers. They also work to identify customer needs and develop strategies to meet those needs. Additionally, they may be responsible for developing and implementing customer loyalty programs.

What is Customer Engagement Specialist Job Skills Required?

• Excellent customer service skills
• Strong communication and interpersonal skills
• Ability to build relationships with customers
• Ability to identify customer needs and develop strategies to meet those needs
• Ability to troubleshoot and resolve customer issues
• Knowledge of customer loyalty programs
• Knowledge of customer engagement strategies
• Knowledge of customer service best practices

What is Customer Engagement Specialist Job Qualifications?

• Bachelor’s degree in business, marketing, or related field
• Previous experience in customer service or customer engagement
• Knowledge of customer service best practices
• Knowledge of customer loyalty programs
• Knowledge of customer engagement strategies
• Excellent communication and interpersonal skills
• Ability to build relationships with customers
• Ability to identify customer needs and develop strategies to meet those needs
• Ability to troubleshoot and resolve customer issues

What is Customer Engagement Specialist Job Knowledge?

• Knowledge of customer service best practices
• Knowledge of customer loyalty programs
• Knowledge of customer engagement strategies
• Knowledge of customer service software
• Knowledge of customer relationship management (CRM) systems

What is Customer Engagement Specialist Job Experience?

• Previous experience in customer service or customer engagement
• Experience in developing and implementing customer loyalty programs
• Experience in developing and implementing customer engagement strategies

What is Customer Engagement Specialist Job Responsibilities?

• Provide customer service and support to customers
• Respond to customer inquiries and feedback
• Identify customer needs and develop strategies to meet those needs
• Develop and implement customer loyalty programs
• Develop and implement customer engagement strategies
• Troubleshoot and resolve customer issues
• Monitor customer satisfaction and engagement levels
• Maintain customer records and databases