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Customer Care Technician Jobs

Customer Care Technician Jobs
By Madison Group of Companies At Markham, Ontario, Canada
Strong time management skills, being extremely detailed oriented and a team player
Documenting service notes, material & trade requirements and providing status updates for all work orders
Strong customer service orientation and demonstrated customer service skills
Solid 2-5 years of handyman / renovation / contractor experience.
Willingness and ability to learn through training and through skills-sharing with colleagues
Completing work orders and service calls issued by on-site Customer Care team
Customer Care Administrator Jobs
By Adi Development Group At Burlington, Ontario, Canada
Updates Tarion portals for CCP data management and changes
We focus on continuously developing our team through education reimbursements and professional development offerings
Manage homeowner Masterfile and Customer Care homeowner data base.
Continuously improve the customer service experience to retain and maintain customer loyalty and exceed expectations at every turn, share ideas
1+ years of experience working in administration
Have strong administrative and inter/intrapersonal skills
Customer Care Supervisor Jobs
By HostPapa At Burlington, Ontario, Canada
Act as the first level of management for a team of up to 20 direct reports consisting of front line agents
Achieve team performance objectives by directing/coaching, monitoring and appraising job results and manage performance when needed
Proven experience as a contact center supervisor or similar supervisory position
Experience in customer service for technology clients is essential
Tech savvy with experience in relevant software and tools like ticketing systems and communication (phone, chat) platforms
Knowledge of performance evaluation procedures
Vp Customer Care Jobs
By Hays At Calgary, Alberta, Canada
Ten years of progressive senior management experience (Executive level preferred)
Knowledge of electric utility regulations in the province of Ontario as it relates to customer care management.
Superior customer relationship management skills
Strong influence, negotiation, stakeholder management and engagement skills
Fifteen years’ experience in customer care/customer service operations and/or utility operations, finance, accounting or related experience.
Manages divisional safety, performance, attendance, talent acquisition, development, succession and engagement in accordance with organizational systems and programs.
Customer Care Associate Jobs
By Nobis Inc At Greater Toronto Area, Canada
Knowledge of and passion for retail shopping trends and delivering best-in-class e-commerce experiences. Luxury experience is a bonus.
Manage monthly reports that track key metrics and action items to ensure continuous improvement in customer care.
Provide feedback to the eCommerce team and suggest website enhancements to answer FAQ and improve client experience.
Manage partners such as shipping companies regarding delivery or customer issues.
Minimum 2-3 years of relevant Customer Service experience.
Team player, flexible and able to manage multiple priorities
Customer Care Associate Jobs
By Axiom Real-Time Metrics At Mississauga, Ontario, Canada
·Track and report all inquiries within Axiom’s Customer Relationship Management System (Salesforce).
·Full Suite of benefits; Extended Health, Dental, Vision, LTD, Life Insurance.
Your core responsibilities as a Customer Care Associate will include the following.
·Work across multiple time zones and communicate with remote team members.
·Excellent verbal and written communication skills.
•Experience in the Technology, Pharma or Healthcare industries an asset.
Customer Care Manager, Canada
By Allurion Technologies At Ottawa, Ontario, Canada
Experience in consultative telesales (previous experience in working within the Technology industry preferred).
Consumer centric mindset, with the ability to deliver a high-quality end-to-end customer experience.
Advanced communication and organizational skills with high attention to detail.
Additional Benefits and perks dependent on Country of residence
Able to work effectively both as a team and independently.
Empathetic and easy to build relationships of trust with potential patients.
Customer Care Agent - Sault Ste. Marie
By Allstate Canada At Sault Ste. Marie, Ontario, Canada
Post-secondary education or equivalent work experience
1-3 years’ experience in Customer Service
Strong knowledge of Allstate Products and Services
Prior experience in inside or outside sales is an asset
Employee discounts (15% on insurance, plus many other products and services)
Good Office program (receive up to 400$ back after purchasing office equipment)
Customer Care Jobs
By Prairie Naturals At Coquitlam, British Columbia, Canada
Assist sales management in conveying customer needs to account managers & team
Ability to provide a high degree of major account management and control
A skilled negotiator with a knack for identifying the solutions that best address customer’s needs and articulating the value.
Knowledgeable about vitamin and herbal supplements
Strong interpersonal, written and verbal communication skills
Conduct inside sales activities, including prospecting and developing opportunities, closing sales and taking orders
Sales & Customer Care Manager
By Canlan Sports At Winnipeg, Manitoba, Canada

Canlan Sports is the largest private-sector owner and operator of recreational sports complexes in North America. The company's success in the sports and recreation industry is attributed to a focus ...

Customer Care Manager Jobs
By MHB Group Canada At Greater Toronto Area, Canada
On top of a respectful salary and health benefits, this firm provides
Supportive leadership focused on team and creating a great work environment
Voted one of the best employers in Ontario.
What you will get out of it
We thank all applicants in advance, but only those shortlisted will be contacted
Customer Care Advisor Jobs
By Nutri-Lawn At Dartmouth, Nova Scotia, Canada
Excellent organizational and time-management skills.
Experience with office management tools, including Microsoft office.
High school diploma or industry related education.
Post secondary education is an asset.
Outstanding verbal and written communication skills.
Positive attitude, with a willingness to learn new skills, software, and processes.
Receptionist - Customer Care
By Best Buy Canada At Vancouver, British Columbia, Canada
Assist customers and collaborate on solutions to deliver world class customer experiences
3-4 years of experience in high volume reception on a multi-line switchboard
1+ years of Microsoft Office Suite experience
Flexible health benefits and wellness program
Training programs to build new and transferable skills
Pleasantly and professionally greet visitors and connect them with the correct employee
Customer Care Coordinator Jobs
By Kaneff Group At Brampton, Ontario, Canada
Coordinate with internal departments to meet homeowner needs and deliver an outstanding customer experience.
Manage warranty administration tasks, including tracking, follow-up, and coordination with relevant teams.
Bachelor's degree or equivalent experience.
Minimum of 2 years of customer service experience.
Exceptional communication skills, both written and verbal.
Strong organizational abilities and the ability to multitask in a fast-paced environment.
Customer Care Coordinator Jobs
By Novo Nordisk At Mississauga, Ontario, Canada
Bilingualism (English and French) is required. You should have excellent written and communication skills, excellent customer service skills, strong time management.
Develops and maintains up-to-date knowledge on NN products and corresponding therapeutic areas
College Degree with relevant experience
2 years telephone customer service experience
Responds to internal/external customers providing medical and technical information pertaining to Novo Nordisk (NN) marketed products
Records customer enquiries and corresponding messages in the MIDAS system.
Manager, Customer Care Jobs
By Regal Rexnord At Langley, British Columbia, Canada
5+ years of working experience as a Customer Service Manager in a high paced company.
Excellent written and verbal communication skills.
Experience with Salesforce CRM & PowerBI preferred.
Mentor and develop customer service agents and nurture an environment where they can excel through encouragement and empowerment.
Establish customer satisfaction goals/KPIs and coordinate with the team to meet them on a steady basis.
Develop effective customer service procedures, policies, and standards to drive efficiency.
Customer Care Associate Jobs
By Canlan Sports At North York, Ontario, Canada
Report repair and maintenance requirements to Operations department personnel Education:
Formal training in accounting, office procedures and customer service (preferred) Abilities, Attributes and Experience:
At least one year office and customer service experience
Demonstrated computer skills, notably in Microsoft Word and Excel
Provide service and information for walk-in customers, or by phone or e-mail
Answer incoming calls responding to inquiries or directing callers to the appropriate department
East Customer Care Generalist
By Gordon Food Service At Milton, Ontario, Canada
Must have excellent attention to detail, time management and organizational skills.
Must have good customer service and time management skills.
Knowledge / Skills / Abilities
Supports Recalls Communication Management, as needed.
Medical, Dental, Prescription Drug, and EFAP Benefits after 30 days of employment
Maintain current knowledge of business processes within divisions and distribution centers to assist District Sales Representatives and customers
Customer Care Expert – Media Composer
By Avid At Montreal, Quebec, Canada
Existing knowledge/user experience with Avid’s Video Editing systems, Cloud solutions, Storage, Asset Management, etc., a plus.
Provides input to Product Management teams related to customer requirements
Provides expert technical support on products throughout the customers Avid workflow, including editing, storage, asset management, cloud-based solutions, and news production
Provides direct access to Avid Engineering, Product Management, Professional Services, and subject matter experts
Creates and manages support cases in Avid’s case management system as appropriate
Liaises with appropriate Avid management periodically to ensure visibility
Customer Care Manager Jobs
By Bosa Properties At Vancouver, British Columbia, Canada
Oversee home-owner inspections and orientations, offering the best solution to meet customer needs according to company standards;
Five (5) years of experience with deficiency repairs;
Lead an engaged and high performing customer care team that delivers market leading customer support to our homeowners;
Build an inclusive environment that balances challenge and support for the team through coaching, accountability, and development opportunities;
Effectively collaborate and build relationships with our general contractor, development, and construction groups.
Proven ability to lead and motivate an inclusive team focused on results and learning;