Client Training Specialist Jobs in Manitoba

A management team focused on performance, growth, engagement and connection

Manage each new professors’ customized onboarding journey and ensure they are ready to adopt the platform for their upcoming class

You have 1-2 years of client-focused work experience

Eloquent in your communication skills (especially over the phone, you have a way of establishing relationships)

Competitive health benefits that start on day one

Ensure customers are familiar (some might say experts) with using the platform in their classroom

·Experience with our target verticals would be an asset: health, veterinary, home improvement, retail or auto.

·Experience building scalable training programs that are engaging and effective.

·Experience with Figma would be nice to have.

·Experience with customer support would be nice to have.

·Experience in both B2B and B2C environments

·Excellent written and communication skills

Excellent organizational skills with the ability to manage multiple priorities and meet deadlines.

In-depth knowledge and expertise in using Microsoft Teams for collaboration and communication.

Strong verbal and written communication skills to effectively convey complex concepts and instructions.

Proven experience in delivering training sessions, preferably in a corporate setting.

Exceptional interpersonal skills with the ability to work effectively with individuals at all levels of the organization.

Strong problem-solving and analytical skills to address user inquiries and help troubleshoot issues.

Experience and Skill Set Requirements

·Knowledge and experience in delivering training on specified packages and platforms

·5+ years of experience as Trainer, preferably in Public Sector or Contact Centre

·Experience delivering training material to both technical and non-technical users.

· Experience creating training material or user documentation, preferably in OPS or Healthcare sector

·Experience creating and managing training project plan/schedules

Knowledge and experience with graphic design principles and software. Expert use of Microsoft Office Suite, Good graphic design skills

Extensive experience in the use of project management software

Experience And Skill Set Requirements

Training Management, Leadership, Development and Delivery Experience 30 points

Must have demonstrated experience in creating customized online training materials and above average skills in graphic design

Must have knowledge of adult education principles/practices (e.g. development strategies / methods, testing, and evaluation)