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Call Centre Representative Jobs

Call Centre/Customer Service Supervisor
By Teladoc Health At Halifax, Nova Scotia, Canada
Experience with CX One and Workforce Management Tools
Provides management oversight to assure that team members are in adherence with established departmental schedules and company policies
(This is a 100% remote position - the full flexibility to work from home!)
Positive attitude and experience in leading/managing teams in a call centre environment
Excellent oral and written communication skills
Excellent analysis and organization skills
Call Centre/Customer Service Supervisor
By Teladoc Health At Iqaluit, Nunavut, Canada
Experience with CX One and Workforce Management Tools
Provides management oversight to assure that team members are in adherence with established departmental schedules and company policies
(This is a 100% remote position - the full flexibility to work from home!)
Positive attitude and experience in leading/managing teams in a call centre environment
Excellent oral and written communication skills
Excellent analysis and organization skills
Call Centre/Customer Service Supervisor
By Teladoc Health At Winnipeg, Manitoba, Canada
Experience with CX One and Workforce Management Tools
Provides management oversight to assure that team members are in adherence with established departmental schedules and company policies
(This is a 100% remote position - the full flexibility to work from home!)
Positive attitude and experience in leading/managing teams in a call centre environment
Excellent oral and written communication skills
Excellent analysis and organization skills
Call Centre/Customer Service Supervisor
By Teladoc Health At Whitehorse, Yukon Territory, Canada
Experience with CX One and Workforce Management Tools
Provides management oversight to assure that team members are in adherence with established departmental schedules and company policies
(This is a 100% remote position - the full flexibility to work from home!)
Positive attitude and experience in leading/managing teams in a call centre environment
Excellent oral and written communication skills
Excellent analysis and organization skills
Call Centre/Customer Service Supervisor
By Teladoc Health At Toronto, Ontario, Canada
Experience with CX One and Workforce Management Tools
Provides management oversight to assure that team members are in adherence with established departmental schedules and company policies
(This is a 100% remote position - the full flexibility to work from home!)
Positive attitude and experience in leading/managing teams in a call centre environment
Excellent oral and written communication skills
Excellent analysis and organization skills
Service Centre Representative Jobs
By Regional District of Fraser-Fort George At Prince George, British Columbia, Canada

SERVICE CENTRE REPRESENTATIVE- (Permanent, Full-time)

Team Leader - Call Centre
By Wireless DNA Inc. At Toronto, Ontario, Canada
Minimum of 5 years of experience in call center management or a similar role.
Excellent leadership and people management skills.
Strong organizational and time management abilities.
Manage a team of agents, providing guidance, support, and performance management to achieve targets.
Monthly birthday recognition, acknowledgement, and celebrations
Identify opportunities for improving the customer experience and implement strategies to enhance customer engagement and loyalty.
Sales Representative - St Laurent Shopping Centre
By Neo Financial At Ottawa, Ontario, Canada
Previous experience in direct sales, door-to-door sales, telemarketing, retail, or marketing is helpful
Instant commission: Get paid at the time of sale directly into your Neo App
Signing bonus: We believe in your success. Get started with funds in your Neo account before your first sale!
Enthusiasm to share our products with Canadians in your own community
Ability to travel across your city to various locations
An interest in technology or financial products
Sales Representative - Garden City Shopping Centre
By Neo Financial At Winnipeg, Manitoba, Canada
Previous experience in direct sales, door-to-door sales, telemarketing, retail, or marketing is helpful
Instant commission: Get paid at the time of sale directly into your Neo App
Signing bonus: We believe in your success. Get started with funds in your Neo account before your first sale!
Enthusiasm to share our products with Canadians in your own community
Ability to travel across your city to various locations
An interest in technology or financial products
Sales Representative - Bramalea City Centre
By Neo Financial At Brampton, Ontario, Canada
Previous experience in direct sales, door-to-door sales, telemarketing, retail, or marketing is helpful
Instant commission: Get paid at the time of sale directly into your Neo App
Signing bonus: We believe in your success. Get started with funds in your Neo account before your first sale!
Enthusiasm to share our products with Canadians in your own community
Ability to travel across your city to various locations
An interest in technology or financial products
Call Centre - Financial Assist Associate
By Jascott Financial Management Inc. At Calgary, Alberta, Canada

We are proud of our family values and our inclusive working environment where you can truly be yourself. We cherish working together in a safe and supportive community. We celebrate success and reward ...

Call Centre - Financial Assist Associate
By Jascott Financial Management Inc. At Toronto, Ontario, Canada

We are proud of our family values and our inclusive working environment where you can truly be yourself. We cherish working together in a safe and supportive community. We celebrate success and reward ...

Operator - Call Centre And Support Services (Equest)
By BCJobs At Burnaby, British Columbia, Canada
Manage and maintain work-alone requirements for front line staff, as required.
Ensure front-line security staff are informed and equipped to carry out their duties and responsibilities.
Support after-hours scheduling for non-Lower Mainland requirements.
Have strong working knowledge of MS Office, and ability to learn new software / applications.
Have excellent computer skills with fast and accurate typing (greater than 50 WPM with no errors)
Possess skills to deal with challenges and communicate effectively at various social levels.
Call Centre Advisor - En
By Laurentian Bank At Montreal, Quebec, Canada
Six months to one year of customer service and sales experience
Experience in a call center, an asset
Any other combination of training and experience deemed relevant
Talented in communication and interpersonal skills
Good knowledge of MS Office (Word, Excel, Outlook)
Knowledge of another language an asset
Customer Support Administrator (Call Centre) - Temp
By Trail Appliances BC At Delta, British Columbia, Canada
Detail-oriented, organized with excellent analytical and problem-solving skills
Excellent interpersonal, verbal and written communication skills in English
Working knowledge of Microsoft Office: Excel, Outlook and Word
Minimum completion of high school or equivalent education
Minimum 4 years Customer Service Experience
Minimum 2 years Call Centre Experience
Corporate Service Centre Representative
By Ontario Northland At North Bay, Ontario, Canada
Office Administration, Public Relations or Business Diploma or an equivalent combination of education and experience
Proven desktop skills required including knowledge of Microsoft Suite of products
Act as Ontario Northland’s front-of-house representative at the corporate head office creating positive customer experiences during every interaction
Commitment to developing and maintaining knowledge of all Ontario Northland’s products and services, in particular corporate services updates that impact employees
Knowledge of Ontario Northland procedures and organization structure, privacy and security protocols
3 -5 years’ experience in a front facing customer service role or retail sales
Call Centre Representative Jobs
By Recruiting in Motion At Concord, Ontario, Canada
Offer assistance to clients who may be having issues and pass them on to the correct departments as needed
Call customers to offer new products or programs
1+ years of experience in a Call Center environment
Strong verbal and written communication skills for discussing topics with customers
Active listening skills to determine customer needs and the best course of action
Take customer calls and provide support for their inquiries
Part Time - Call Centre Operator
By Paladin Security At Edmonton, Alberta, Canada
Receive and record all incoming telephone calls from employees, managers, clients or the public
Build and maintain a strong working knowledge of AHS hospital parking facilities across the province.
Strong written and verbal communication skills
Strong administrative and computer skills
Security and dispatching experience an asset but not necessary
Respond to callers and action requests as necessary using the procedures specific to the Parking Operations Centre.
Call Centre Agent Supervisor
By Poirier Grandmont At St Constant, Quebec, Canada
Good management of priorities and organized
Ready to also work on call management to occasionally replace a team leader
Manage a call center by evaluating daily performance to improve call handling quality and productivity.
Manage agent schedules and overtime
5 years of experience in managing a call center
College diploma or experience can compensate for training
Customer Service Representative (Call Centre) - Express Scripts Canada
By The Cigna Group At Greater Toronto Area, Canada
Provide a world-class customer service experience with every interaction
Excellent verbal and written communication skills
Strong interpersonal skills with the ability to work independently and within a team environment
Skilled in MS Office (Word, Excel, Outlook), along with strong keyboarding skills
Respond to inbound calls from a variety of Health Care Providers
Identify and assess the caller’s needs

Are you looking for a job that offers a great work-life balance? Do you have excellent communication skills and a passion for helping people? If so, then we have the perfect job for you! We are looking for a Call Centre Representative to join our team and provide exceptional customer service. Come join us and make a difference!

Overview A Call Centre Representative is responsible for providing customer service and support to customers over the phone. They are the first point of contact for customers and are responsible for resolving customer inquiries, complaints, and other issues. Detailed Job Description Call Centre Representatives are responsible for providing customer service and support to customers over the phone. They answer customer inquiries, troubleshoot customer issues, and provide solutions to customer problems. They also handle customer complaints and provide feedback to management on customer service issues. They may also be responsible for upselling products and services to customers. Job Skills Required
• Excellent customer service skills
• Excellent communication skills
• Ability to multitask
• Ability to remain calm in difficult situations
• Knowledge of customer service software
• Knowledge of company products and services
Job Qualifications
• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service software
• Knowledge of company products and services
Job Knowledge
• Knowledge of customer service principles and practices
• Knowledge of customer service software
• Knowledge of company products and services
Job Experience
• Previous customer service experience
• Previous call centre experience
Job Responsibilities
• Answer customer inquiries and provide solutions to customer problems
• Troubleshoot customer issues
• Handle customer complaints
• Upsell products and services to customers
• Provide feedback to management on customer service issues
• Maintain customer records and update customer information in the database