Register
Recruit Create CV

Call Centre Representative Jobs

Emergency Call Centre Operator
By GardaWorld At Calgary, Alberta, Canada
Medical benefits after 90 days
Strong computer and typing skills, proficient with Microsoft Office
Experience with monitoring and operation of video and surveillance systems
Minimum 1 year experience in Control/Call Centre
Starting wage $29.00 an hour
Career path planning and advancement opportunities
Call Centre Manager Jobs
By 3 Step Recruitment Inc. At Ontario, Canada

· Experience managing outbound/inbound calls and lead generation.

Bilingual Business Support Analyst, Call Centre (Hybrid)
By BMO At Red Deer, Alberta, Canada
Specialized knowledge from education and/or business experience.
Ensures Incident Management Processes are followed.
May support change management of varying scope and type; tasks typically focused on execution and sustainment activities.
Knowledge of applicable risk and regulatory requirements and the impact on the business/group.
Maintain solid knowledge within subject matter specialties.
Broader work or accountabilities may be assigned as needed.
Copy & Print Centre Representative Can
By Staples Canada At Huntsville, Ontario, Canada
Pay close attention to detail and instructions, and manage projects while following proper production procedures (set-up, quality control, and finishing).
Create a best-in-class customer experience especially when managing customer queues.
Prior experience in a retail/commercial printing environment is preferred.
Own the appearance and standards of the solutions shop, and partner with the solutions shop team to maintain supplies.
Review the online dash board and filter the processing of customer orders in an efficient, accurate manner.
Connect, Share, and Partner with customers to discover sales opportunities.
Bilingual (French) Customer Service Representative - Flexiti Call Centre (Remote)
By Flexiti At Moncton, New Brunswick, Canada
Full benefits eligibility on DAY 1. Includes employer paid health and dental coverage.
Paid, best-in-class, trainer-lead, remote training beginning on your first day.
We’ve reduced our physical corporate office footprint, reflecting our commitment to be remote/hybrid first.
You have at least 6 months of customer service experience.
Excellent oral and written communication skills in English and French required.
Strong knowledge of PCs, and proficiency in MS Word, Excel, and Outlook are an asset.
Part-Time Customer Service Representative-Call Centre (Contract)
By Northern Reflections At Etobicoke, Ontario, Canada
•1-3 years of direct Customer Service experience in a Call Centre environment
•Strong knowledge of the Northern Reflections brand
•Exceptional Customer Service & Selling Skills
•Strong communication skills – written and verbal
•Strong computer skills including Microsoft Office, Microsoft Word and Excel
•Knowledge & understanding of using multiple databases – NAV, Five 9, Big Commerce
Call Centre Support Worker
By Trillium Health Partners At Mississauga, Ontario, Canada
Previous experience in a call centre environment is an asset
Extensive experience with communication equipment and processes
Must possess strong communication and interpersonal skills to respond to staff
Superior organizational skills are essential
Ability to manage workload in a fast-paced multi-task environment
Previous experience in a hospital environment an asset
Sales Representative - Bayshore Shopping Centre
By Neo Financial At Ottawa, Ontario, Canada
Previous experience in direct sales, door-to-door sales, telemarketing, retail, or marketing is helpful
Instant commission: Get paid at the time of sale directly into your Neo App
Signing bonus: We believe in your success. Get started with funds in your Neo account before your first sale!
Enthusiasm to share our products with Canadians in your own community
Ability to travel across your city to various locations
An interest in technology or financial products
Call Centre Lead Jobs
By Jumbo Interactive Limited At Calgary, Alberta, Canada
Focus on talent management, including career and skills development,
Previous leadership experience in a customer service environment
Ensure incoming calls are answered within acceptable standards.
Bundle incoming mail orders and prepare for Customer Service Team
Ensure Call Centre Operators log in and out for lunch breaks and their shift
Update information on whiteboards in call centre with current 50/50 jackpot totals, staff assignments, and other lottery updates
Sales Representative (Project Centre) [Kent Building Supplies]
By CareerBeacon At Saint John, New Brunswick, Canada
Drive sales through engagement of customers, suggestive selling, and sharing product knowledge
Maintain knowledge of current sales and promotions
Ability to manage multiple projects, meet deadlines and sales objectives
Microsoft Office skills and willingness to learn new software programs
A knowledge of building materials and the construction process would be considered an asset
Clarify and understand customers' needs and suggest the best solution(s) for their projects
Copy & Print Centre Representative Can (Woodbridge Location)
By Staples Canada At Woodbridge, Ontario, Canada
Pay close attention to detail and instructions, and manage projects while following proper production procedures (set-up, quality control, and finishing).
Create a best-in-class customer experience especially when managing customer queues.
Prior experience in a retail/commercial printing environment is preferred.
Own the appearance and standards of the solutions shop, and partner with the solutions shop team to maintain supplies.
Review the online dash board and filter the processing of customer orders in an efficient, accurate manner.
Connect, Share, and Partner with customers to discover sales opportunities.
Call Centre/Customer Service Supervisor
By Teladoc Health At Sudbury, Ontario, Canada
Experience with CX One and Workforce Management Tools
Provides management oversight to assure that team members are in adherence with established departmental schedules and company policies
(This is a 100% remote position - the full flexibility to work from home!)
Positive attitude and experience in leading/managing teams in a call centre environment
Excellent oral and written communication skills
Excellent analysis and organization skills
Call Centre/Customer Service Supervisor
By Teladoc Health At Victoria, British Columbia, Canada
Experience with CX One and Workforce Management Tools
Provides management oversight to assure that team members are in adherence with established departmental schedules and company policies
(This is a 100% remote position - the full flexibility to work from home!)
Positive attitude and experience in leading/managing teams in a call centre environment
Excellent oral and written communication skills
Excellent analysis and organization skills
Call Centre/Customer Service Supervisor
By Teladoc Health At Ottawa, Ontario, Canada
Experience with CX One and Workforce Management Tools
Provides management oversight to assure that team members are in adherence with established departmental schedules and company policies
(This is a 100% remote position - the full flexibility to work from home!)
Positive attitude and experience in leading/managing teams in a call centre environment
Excellent oral and written communication skills
Excellent analysis and organization skills
Call Centre/Customer Service Supervisor
By Teladoc Health At Vancouver, British Columbia, Canada
Experience with CX One and Workforce Management Tools
Provides management oversight to assure that team members are in adherence with established departmental schedules and company policies
(This is a 100% remote position - the full flexibility to work from home!)
Positive attitude and experience in leading/managing teams in a call centre environment
Excellent oral and written communication skills
Excellent analysis and organization skills
Call Centre/Customer Service Supervisor
By Teladoc Health At Calgary, Alberta, Canada
Experience with CX One and Workforce Management Tools
Provides management oversight to assure that team members are in adherence with established departmental schedules and company policies
(This is a 100% remote position - the full flexibility to work from home!)
Positive attitude and experience in leading/managing teams in a call centre environment
Excellent oral and written communication skills
Excellent analysis and organization skills
Call Centre/Customer Service Supervisor
By Teladoc Health At Edmonton, Alberta, Canada
Experience with CX One and Workforce Management Tools
Provides management oversight to assure that team members are in adherence with established departmental schedules and company policies
(This is a 100% remote position - the full flexibility to work from home!)
Positive attitude and experience in leading/managing teams in a call centre environment
Excellent oral and written communication skills
Excellent analysis and organization skills
Call Centre/Customer Service Supervisor
By Teladoc Health At Regina, Saskatchewan, Canada
Experience with CX One and Workforce Management Tools
Provides management oversight to assure that team members are in adherence with established departmental schedules and company policies
(This is a 100% remote position - the full flexibility to work from home!)
Positive attitude and experience in leading/managing teams in a call centre environment
Excellent oral and written communication skills
Excellent analysis and organization skills
Call Centre/Customer Service Supervisor
By Teladoc Health At Fredericton, New Brunswick, Canada
Experience with CX One and Workforce Management Tools
Provides management oversight to assure that team members are in adherence with established departmental schedules and company policies
(This is a 100% remote position - the full flexibility to work from home!)
Positive attitude and experience in leading/managing teams in a call centre environment
Excellent oral and written communication skills
Excellent analysis and organization skills
Call Centre/Customer Service Supervisor
By Teladoc Health At St John’s, Newfoundland and Labrador, Canada
Experience with CX One and Workforce Management Tools
Provides management oversight to assure that team members are in adherence with established departmental schedules and company policies
(This is a 100% remote position - the full flexibility to work from home!)
Positive attitude and experience in leading/managing teams in a call centre environment
Excellent oral and written communication skills
Excellent analysis and organization skills

Are you looking for a job that offers a great work-life balance? Do you have excellent communication skills and a passion for helping people? If so, then we have the perfect job for you! We are looking for a Call Centre Representative to join our team and provide exceptional customer service. Come join us and make a difference!

Overview A Call Centre Representative is responsible for providing customer service and support to customers over the phone. They are the first point of contact for customers and are responsible for resolving customer inquiries, complaints, and other issues. Detailed Job Description Call Centre Representatives are responsible for providing customer service and support to customers over the phone. They answer customer inquiries, troubleshoot customer issues, and provide solutions to customer problems. They also handle customer complaints and provide feedback to management on customer service issues. They may also be responsible for upselling products and services to customers. Job Skills Required
• Excellent customer service skills
• Excellent communication skills
• Ability to multitask
• Ability to remain calm in difficult situations
• Knowledge of customer service software
• Knowledge of company products and services
Job Qualifications
• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service software
• Knowledge of company products and services
Job Knowledge
• Knowledge of customer service principles and practices
• Knowledge of customer service software
• Knowledge of company products and services
Job Experience
• Previous customer service experience
• Previous call centre experience
Job Responsibilities
• Answer customer inquiries and provide solutions to customer problems
• Troubleshoot customer issues
• Handle customer complaints
• Upsell products and services to customers
• Provide feedback to management on customer service issues
• Maintain customer records and update customer information in the database