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Call Centre Representative Jobs in Alberta

Emergency Call Centre Operator
By GardaWorld At Calgary, Alberta, Canada
Medical benefits after 90 days
Strong computer and typing skills, proficient with Microsoft Office
Experience with monitoring and operation of video and surveillance systems
Minimum 1 year experience in Control/Call Centre
Starting wage $29.00 an hour
Career path planning and advancement opportunities
Bilingual Business Support Analyst, Call Centre (Hybrid)
By BMO At Red Deer, Alberta, Canada
Specialized knowledge from education and/or business experience.
Ensures Incident Management Processes are followed.
May support change management of varying scope and type; tasks typically focused on execution and sustainment activities.
Knowledge of applicable risk and regulatory requirements and the impact on the business/group.
Maintain solid knowledge within subject matter specialties.
Broader work or accountabilities may be assigned as needed.
Call Centre Lead Jobs
By Jumbo Interactive Limited At Calgary, Alberta, Canada
Focus on talent management, including career and skills development,
Previous leadership experience in a customer service environment
Ensure incoming calls are answered within acceptable standards.
Bundle incoming mail orders and prepare for Customer Service Team
Ensure Call Centre Operators log in and out for lunch breaks and their shift
Update information on whiteboards in call centre with current 50/50 jackpot totals, staff assignments, and other lottery updates
Call Centre/Customer Service Supervisor
By Teladoc Health At Calgary, Alberta, Canada
Experience with CX One and Workforce Management Tools
Provides management oversight to assure that team members are in adherence with established departmental schedules and company policies
(This is a 100% remote position - the full flexibility to work from home!)
Positive attitude and experience in leading/managing teams in a call centre environment
Excellent oral and written communication skills
Excellent analysis and organization skills
Call Centre/Customer Service Supervisor
By Teladoc Health At Edmonton, Alberta, Canada
Experience with CX One and Workforce Management Tools
Provides management oversight to assure that team members are in adherence with established departmental schedules and company policies
(This is a 100% remote position - the full flexibility to work from home!)
Positive attitude and experience in leading/managing teams in a call centre environment
Excellent oral and written communication skills
Excellent analysis and organization skills
Call Centre - Financial Assist Associate
By Jascott Financial Management Inc. At Calgary, Alberta, Canada

We are proud of our family values and our inclusive working environment where you can truly be yourself. We cherish working together in a safe and supportive community. We celebrate success and reward ...

Part Time - Call Centre Operator
By Paladin Security At Edmonton, Alberta, Canada
Receive and record all incoming telephone calls from employees, managers, clients or the public
Build and maintain a strong working knowledge of AHS hospital parking facilities across the province.
Strong written and verbal communication skills
Strong administrative and computer skills
Security and dispatching experience an asset but not necessary
Respond to callers and action requests as necessary using the procedures specific to the Parking Operations Centre.
Call Centre Operator Jobs
By STRIDE Management Corp At Calgary, Alberta, Canada
Focus on talent management, including career and skills development.
Complete data entry and verify customer lottery ticket order information.
Skills in Microsoft 365 and Sharepoint.
A comprehensive benefits package, including health, dental and insurance coverage.
Answer phones and respond to customer inquiries.
Provide ticket purchasers with lottery campaign information as detailed in the project reference binder.

Are you looking for a job that offers a great work-life balance? Do you have excellent communication skills and a passion for helping people? If so, then we have the perfect job for you! We are looking for a Call Centre Representative to join our team and provide exceptional customer service. Come join us and make a difference!

Overview A Call Centre Representative is responsible for providing customer service and support to customers over the phone. They are the first point of contact for customers and are responsible for resolving customer inquiries, complaints, and other issues. Detailed Job Description Call Centre Representatives are responsible for providing customer service and support to customers over the phone. They answer customer inquiries, troubleshoot customer issues, and provide solutions to customer problems. They also handle customer complaints and provide feedback to management on customer service issues. They may also be responsible for upselling products and services to customers. Job Skills Required
• Excellent customer service skills
• Excellent communication skills
• Ability to multitask
• Ability to remain calm in difficult situations
• Knowledge of customer service software
• Knowledge of company products and services
Job Qualifications
• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service software
• Knowledge of company products and services
Job Knowledge
• Knowledge of customer service principles and practices
• Knowledge of customer service software
• Knowledge of company products and services
Job Experience
• Previous customer service experience
• Previous call centre experience
Job Responsibilities
• Answer customer inquiries and provide solutions to customer problems
• Troubleshoot customer issues
• Handle customer complaints
• Upsell products and services to customers
• Provide feedback to management on customer service issues
• Maintain customer records and update customer information in the database