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Call Centre Representative Jobs in Nova Scotia

Call Centre Manager Jobs
By 3 Step Recruitment Inc. At Ontario, Canada

· Experience managing outbound/inbound calls and lead generation.

Call Centre/Customer Service Supervisor
By Teladoc Health At Halifax, Nova Scotia, Canada
Experience with CX One and Workforce Management Tools
Provides management oversight to assure that team members are in adherence with established departmental schedules and company policies
(This is a 100% remote position - the full flexibility to work from home!)
Positive attitude and experience in leading/managing teams in a call centre environment
Excellent oral and written communication skills
Excellent analysis and organization skills
Call Centre Representative Jobs
By Recruiting in Motion At Concord, Ontario, Canada
Offer assistance to clients who may be having issues and pass them on to the correct departments as needed
Call customers to offer new products or programs
1+ years of experience in a Call Center environment
Strong verbal and written communication skills for discussing topics with customers
Active listening skills to determine customer needs and the best course of action
Take customer calls and provide support for their inquiries
Copy & Print Centre Representative Can
By Staples Canada At Vaughan, Ontario, Canada
Pay close attention to detail and instructions, and manage projects while following proper production procedures (set-up, quality control, and finishing).
Create a best-in-class customer experience especially when managing customer queues.
Prior experience in a retail/commercial printing environment is preferred.
Own the appearance and standards of the solutions shop, and partner with the solutions shop team to maintain supplies.
Review the online dash board and filter the processing of customer orders in an efficient, accurate manner.
Connect, Share, and Partner with customers to discover sales opportunities.

Are you looking for a job that offers a great work-life balance? Do you have excellent communication skills and a passion for helping people? If so, then we have the perfect job for you! We are looking for a Call Centre Representative to join our team and provide exceptional customer service. Come join us and make a difference!

Overview A Call Centre Representative is responsible for providing customer service and support to customers over the phone. They are the first point of contact for customers and are responsible for resolving customer inquiries, complaints, and other issues. Detailed Job Description Call Centre Representatives are responsible for providing customer service and support to customers over the phone. They answer customer inquiries, troubleshoot customer issues, and provide solutions to customer problems. They also handle customer complaints and provide feedback to management on customer service issues. They may also be responsible for upselling products and services to customers. Job Skills Required
• Excellent customer service skills
• Excellent communication skills
• Ability to multitask
• Ability to remain calm in difficult situations
• Knowledge of customer service software
• Knowledge of company products and services
Job Qualifications
• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service software
• Knowledge of company products and services
Job Knowledge
• Knowledge of customer service principles and practices
• Knowledge of customer service software
• Knowledge of company products and services
Job Experience
• Previous customer service experience
• Previous call centre experience
Job Responsibilities
• Answer customer inquiries and provide solutions to customer problems
• Troubleshoot customer issues
• Handle customer complaints
• Upsell products and services to customers
• Provide feedback to management on customer service issues
• Maintain customer records and update customer information in the database