Asistent Front Office Jobs in British Columbia

High school degree or equivalent; bachelor's degree or certification in management in related field preferred

Excellent leadership, team building, and management skills

Front Office Manager Requirements And Qualifications

2+ years of previous experience as a front office manager or a related role preferred

Front Office Manager Duties And Responsibilities

Oversee and manage support staff, receptionists, and security guards

Manage outgoing mail, including courier services when necessary.

Prior administrative or office support experience is a plus.

Strong attention to detail and organizational skills.

Excellent communication and interpersonal skills.

Input mailing addresses and policy details accurately.

Provide general administrative support to the office as required.

Manage appointment schedules, ensuring seamless coordination.

Excellent communication and interpersonal skills.

Strong organizational and multitasking abilities.

Previous experience in a customer service or administrative role is a plus.

Greet and assist visitors with a friendly and helpful demeanor.

Handle incoming calls and direct them to the appropriate department.

Have previous hotel management experience, specifically in the Rooms Division Department.

Excellent organizational and time management skills, with the ability to set priorities for self and others.

Demonstrate supervisor skills; good judgment and common sense.

Computer literate with knowledge of a variety of computer software applications, including the Microsoft Office Suite.

Superior written and oral communication skills.

The ability to ensure the qualified personnel are selected hired and trained in all areas of responsibility.

· Professional telephone & in-person communication skills.

· Ability to manage a team of part-time receptionists.

This is a full-time, permanent position with a salary range of $22 to $25/hour.

Minimum of five (3) years’ previous Front Office / Rooms Division Management experiences.

Excellent project management skills and ability to independently manage multiple projects.

Ensures that the entire team is knowledgeable of the hotels’ emergency procedures.

Must have excellent written and communication skills in English - second language an asset.

Must have a thorough knowledge of Microsoft Office programs.

Knowledge of Agilysys PMS and POS systems is an asset.

Previous experience in Opera property management system is an asset

Knowledge of basic math skills required

Must possess refined and professional verbal and written communication skills

Previous Front Desk hotel experience is preferred

Must have previous cash handling experience

Must have previous customer service experience

Support the business area manager in account management and sales initiative

Intermediate, or higher, MS Excel skills

At least 2 years business administration experience in Canada. Any payroll or tax experience in the USA is also an asset.

Advanced computer skills, especially with the MS Office suite of products (MS Word, MS Excel, MS Outlook)

Experience using any financial software packages such as Sage, Xero, or Quickbooks

Able to manage your own workload and work to strict deadlines

Good time management skills, multi-tasking ability, ability to prioritize and coordinate details

Monitors the quality of work of Front Office Associates and provides feedback, development and performance management when needed

2 years of related work experience in the hospitality industry including leading others

Excellent communications skills (written, oral and listening) and exceptional telephone skills

Strong problem and conflict resolution skills to address guest concerns with unpredictable variables while responding with immediacy and understanding

Intermediate administrative and computer skills including MS Office Suite