Web Content Analyst Jobs

Duration: 6 months

Location: Remote (Physically present in Canada and EST Time zone)

Security Clearance Level Requirements: This work will require Reliability status

We are seeking a Web Content Analyst for one of our direct client. The Analyst will support to redesign existing digital channels to deliver a simple and seamless user experience and engagement.

Primary Responsibilities

• Support in resolving moderate to complex content–related website issues or requests.
• Recommend and implement proposed solutions to resolve support requests.
• Perform limited use and application of basic principles, theories, and concepts.
• Follow standard practices and procedures and perform closely managed work.
• Work on fast–turnaround changes, short–term website enhancements or expansions, content migrations, and more than one workflow, as needed.
• Maintain responsibility for the coordination of problem–solving efforts within the project team and the investigation and analysis of requests for operations and maintenance support.
• Assist with content maintenance and other work as needed.
• Follow specific, outlined, and detailed procedures and report to a web content team leader or content strategist.
• Lead the requirement gatherings process for an RFP to revamp current website

Requirements

• Experience with the development and implementation of large–scale websites, including content management.
• Great customer empathy that makes user experience a top priority.
• Experience communicating and working closely with multiple stakeholders and content owners and managers to collect content requirements, develop content, and manage the review workflow from request to publish and go live.
• Experience developing software in a fast-paced agile environment.
• Experience assessing and improving digital materials and services (websites, digital interfaces, online transaction flows, PDFs, etc.) to comply with regulatory accessibility standards - specifically WCAG 2.1 AA
• Experience with verifying the accuracy of source code in HTML on web pages.
• Understanding and comfortable with designing and using API’s like REST
• Knowledge of JIRA and Agile principles
• 3+ years of experience as a content specialist or conducting help desk support on projects, including website migrations.
• Understanding of JavaScript, HTML, and CSS
• Solid understanding of mobile UI/UX best practices and standards
• Experience in managing content with Drupal or other web content management systems.

Assets

• Experience with web application development frameworks and tools like React, and CI/CD tools like Azure DO.
• Excellent communication and collaboration skills
• Experience designing application structure and architecture.

We thank you for visiting the job page. Only candidates closely matching the requirement will be contacted for interview. Wishing you all the best in your job search.