Warehouse Technician Jobs

JOB MISSION

The mission of the Warehouse Technician is to oversee all the incoming and outgoing orders in the warehouse. This role involves tasks such as receiving shipments, managing inventory, maintaining records of goods, and assisting with daily operations to ensure smooth operations.

Responsibilities And Tasks

Receiving Shipments:

• Responsible for unloading trucks, inspecting goods for damage, and verifying that the quantity and type of items match the shipping documentation.

Inventory Management:

• Keeping track of inventory levels using specialized software or manual methods, perform regular audits, and report any discrepancies.

Order Fulfillment:

• Pick, pack, and prepare goods for shipment based on customer or client orders.

Storage Management:

• Organize and store items in the warehouse in a manner that ensures efficiency and safety. This could involve stacking pallets, labeling goods, and using equipment like forklifts to move heavy items.

Maintaining Records:

• Document all incoming and outgoing shipments, as well as any changes in inventory, to maintain accurate records.

Equipment Maintenance:

• Maintaining warehouse equipment

Safety Compliance:

• Adhere to safety guidelines and procedures to maintain a safe and healthy work environment, which can include wearing appropriate safety gear, correctly using equipment, and promptly reporting accidents or safety concerns.

Communication:

• They work closely with other warehouse staff, as well as personnel in other departments such as production and manufacturing, to ensure smooth operations.

Problem-Solving:

• Troubleshoot issues that arise in the warehouse, such as delays in shipments, equipment malfunctions, or inventory discrepancies.

Key Criteria/Requirements

Educational Requirements:

• A high school diploma or equivalent is typically required.

Technical Skills:

Inventory Management Skills: Experience with inventory management software or warehouse management systems is beneficial.

Equipment Operation: Knowledge of how to operate warehouse equipment, such as forklifts, pallet jacks, and hand trucks, is often required. Specific certifications may be necessary.

Basic Computer Skills: Familiarity with basic computer software like Microsoft Office Suite (Excel, Word) can be essential for maintaining records and tracking inventory.

Physical Requirements: The ability to perform physically demanding tasks, including lifting heavy items and standing or walking for extended periods, is usually required.

Coordination: Good manual dexterity and hand-eye coordination can be important, especially when operating equipment or handling delicate items.

This section will be used to support employee development.

Measurable Accountabilities - 2023

(Turn responsibilities into measurable accountabilities by adding metrics or business outcomes. What business results would a person in this position have to deliver this year to be considered a success)?

Accountability - Inventory Accuracy:

Metric - Actual inventory compared to the recorded inventory. 98%-100%

Accountability - Order Accuracy:

Metric - Percentage of orders that are correctly picked and delivered to shop without errors.

Accountability - Productivity:

Metric - Number of EPODs picked per hour of shift

Accountability - Safety Incident Rates:

Metric - 0 safety incidents

COMPETENCIES: A competency is a combination of skills, knowledge, abilities, and personal attributes that an individual possesses and applies to effectively perform a task, role, or job. Competencies are typically used to describe the essential qualities needed for successful performance. This will be scored on MAR (Minimal Acceptable Rating) and Your Rating.

This section will be used to support employee development.

TECHNICAL COMPETENCIES (Rating Scale: 5 = Excellent, 4 = Very Good, 3 = Good, 2 = Weak, 1 = Poor)

Inventory Management

Equipment Operation

BEHAVIOURAL COMPETENCIES

Attention to Detail

Problem Solving Skills

Communication Skills

Teamwork

Customer Focus

Living The Core Values

Rating Scale:

5= Excellent = Lives them even when personally detrimental

4= Very Good = Consistent, lives this values > 75% of time even at the expense of short term results

3 = Good = Lives this value >50% of the time; working on improving; may fall short under pressure

2 = Only Fair = Lives this value <50% of the time;
1 = Poor = Does not demonstrate behaviour; Uses core value to benefit self
Be Principled: Humans are human. Sometimes we make mistakes, take shortcuts, and sometimes lose sight of what’s right. But, having integrity means trusting in the strength of one’s principles. When we’re in doubt, we look in the mirror and we do the hard work. When we do, inevitably, fall into that familiar human trap and %$#@ up, we always make it right.
Don’t Go It Alone: Around here, there’s no room for egotism. No flexing, no pecking-order, no gatekeeping of ideas. We care about each other, we respect each other, and we have each other's backs. As individuals, we’re talented; but as a team, through collaboration, we are capable of amazing things.
Buckle Up: Ambitiously growing a company is hard and we have been known to bite off more than we can chew. But we buckle up and enthusiastically drop into the steep part of the learning curve. We have grit, we are adaptable, and we enjoy a good challenge. We love the ride, and if it ever stops — we’re getting right back on.
Play, Learn, Repeat: We are a curious bunch. We prefer “how” instead
of “no” in the face of a challenge. Our growth and success comes from doing away with the status quo and relentlessly building our skills. What we’re doing is serious - to succeed, we don’t take ourselves too seriously.