Translation Project Manager Jobs

About Alexa Translations

Alexa Translations helps many of the world's largest and most prestigious professional services firms, financial institutions, asset managers and consumer brands with translation solutions that elevate the way they do business. Your time and resources are precious. Our high-calibre performance and commitment to superior client experience allow you to focus on your core business, while we manage your linguistic needs.

About The Role

The Translation Project Manager is responsible for overseeing translation projects from initiation to delivery. This role requires strong project management skills, linguistic expertise, and the ability to effectively coordinate with clients, translators, and other stakeholders. The Translation Project Manager ensures the successful execution of translation projects, meeting quality, timeline, and budgetary requirements.

Key Responsibilities:

Project Planning and Initiation:

• Develop project plans, timelines, and budgets, ensuring alignment with client expectations.
• Determine project scope, objectives, and deliverables.
• Conduct risk assessments and develop mitigation strategies.
• Assess resource requirements, including translators, proofreaders, and other project team members.
• Collaborate with clients to gather project requirements, including language pairs, subject matter, deadlines, and specific instructions.

Resource Management:

• Monitor team performance, provide guidance and support, and address any issues or conflicts that arise.
• Manage resource allocation, workload distribution, and availability throughout the project lifecycle.
• Identify and assign appropriate translators and language specialists based on project requirements and their expertise.
• Coordinate with translation vendors or freelancers to secure resources if necessary.

Project Execution and Control:

• Implement project control measures, such as change management processes and quality assurance procedures.
• Monitor project progress and manage potential risks or issues that may impact project delivery.
• Manage project documentation, including translation memories, glossaries, and style guides.
• Conduct regular status meetings, providing project updates to stakeholders and addressing any concerns or questions.
• Oversee project execution, ensuring adherence to project plans, timelines, and quality standards.

Client Communication and Relationship Management:

• Provide timely updates on project status, milestones, and any changes that may impact project scope or timeline.
• Address client feedback and concerns, ensuring client satisfaction throughout the project lifecycle.
• Serve as the primary point of contact for clients, maintaining regular communication to understand their needs and expectations.
• Collaborate with clients to resolve any linguistic or technical issues and incorporate their feedback into project deliverables.

Quality Assurance and Delivery:

• Implement and maintain quality control processes to uphold translation standards.
• Collaborate with translators and proofreaders to address any linguistic or technical issues.
• Conduct quality checks on translated materials to ensure accuracy, consistency, and adherence to client requirements.
• Ensure timely delivery of high-quality translated materials within project deadlines.

Project Evaluation and Reporting:

• Contribute to process improvements and the development of best practices for translation project management.
• Track project financials, ensuring adherence to budgetary guidelines.
• Conduct post-project evaluations to assess project success and identify areas for improvement.
• Prepare project reports, including project summaries, lessons learned, and recommendations for future projects.

Qualifications and Skills:

• Strong knowledge of translation processes, terminology management, and CAT (Computer-Assisted Translation) tools.
• Excellent project management skills, including planning, organization, and resource allocation.
• Ability to work under pressure and meet tight deadlines.
• Proficiency in project management software and tools.
• Strong communication and interpersonal skills, with the ability to effectively collaborate with clients, translators, and other stakeholders.
• Minimum of 3 years experience in translation project management or coordination.
• Desire to work in an fast growing and technology driven environment.
• Excellent command of English language (written and spoken), bilingual (En-Fr)
• Bachelor's degree in Translation, Linguistics, Communication, or a related field.
• Attention to detail and commitment to delivering high-quality results.
• Self driven and solution oriented

Strong assets:

• Project Management certification
• Professional Experience in finance, banking and/or legal field
• Experience as a professional translator

Key Metrics

• Quality Scores (to be developed)
• Profit Margin (incremental improvement by scope) - weekly report and analysis
• Number of successfully completed projects

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