Translation Project Coordinator Jobs

About Alexa Translations:

Alexa Translations helps many of the world's largest and most prestigious professional services firms, financial institutions, asset managers and consumer brands with translation solutions that elevate the way they do business. Your time and resources are precious. Our high-calibre performance and commitment to superior client experience allow you to focus on your core business, while we manage your linguistic needs.

About the Role:

The Project Coordinator is responsible for coordinating general legal, financial and/or securities translation projects and ensuring that these projects are completed within specified timelines while maintaining superb quality standards. It is a position requiring excellent organizational skills as well as high-level customer care.

Responsibilities:

• Supporting and assisting with the entire project cycle, including project setup, coordination with the client, matching and coordination of translators and other linguists and graphic design through to delivery
• Responding to and providing solutions for client queries and requests before, during and after completion of projects (in coordination with the project manager)
• Continual product improvement through the management of client translation memories, glossaries and/or guidelines, and monitoring linguistic team performance to ensure quality and consistency
• Improving customer service, efficiency and relationships with resources
• Coordination with our Translations AI development team to help our technical developments in the field of translations AI.
• Coordinating and tracking project pricing, profit margins and budgets

Requirements:

• Excellent communication/customer service skills
• Great attention to detail
• Strong knowledge of MS Office and Google Work applications
• Superb planning and organizational skills with the ability to multitask
• Previous experience in a project coordination position
• Post-secondary degree and/or experience in translation project management
• Experience with translation management software and translation memory software (Plunet / Memsource)
• Fluent (excellent written and spoken skills) in English and French
• Ability to work under pressure in a deadline-driven environment
• Strong sense of personal responsibility for projects and responsibilities

Hours of Work

• Alexa Translations' hours of operation are 9:00 am – 5:30 pm Monday to Friday EST (Eastern Standard Time - Eastern North America)
• This position requires attending to the office 2-3 days a week.

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