Transaction Processing Administrator Jobs

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Job Title

Transaction Processing Administrator

What is the opportunity?

In this role, you will ensure that all work assigned to them is completed accurately, on target and within regulatory standards. In addition, you will assist other RBC Investor Services (IS) departments/teams in the resolution of Client issues in order to maximize Client experience.

What will you do?

• Apply all quality control procedures
• Message all accounts where unusual actions have occurred
• Monitor and clear Workflow/Capture items within Service Level Agreements(SLA)
• Strong technical and analytical skills in running/debugging various applications and macros.
• Reconciliation and settlement of daily trades
• Work with Manager to update Desk Operating Procedures and other tasks as assigned.
• Pre-screen, prepare and input all financial and various non-financial transactions by standard cut off times. Includes but is not limited to: account set-up; redemptions, purchases, switches, non-complex NIGOs, direct trade and wire order placement and settlement
• Communicate effectively with both internal and external client groups
• Daily deposits and cheque processes
• Audit Transactions, question procedures, suggest improvements to processes and give accurate feedback to team members to help reduce errors and ensure a high accuracy rate

What do you need to succeed?

Must-have

• Computer Literacy - Intermediate
• Sound knowledge of Mutual Fund and Segregated Fund taxation and compliance /regulation – including Registered Products
• Strong customer service skills
• Ability to work overtime/long hours especially around peak season (RRSP), month-end and year–end to support the team.
• Sound technical and analytical skills in running/debugging various applications and macros including MS Office
• Demonstrated ability to work successfully in a fast-paced, high stress environment
• Good working knowledge / experience in the financial services industry, specifically in Mutual fund and Segregated Funds administration
• Experience within Shareholder Services or similar multi-client mutual fund administration environment
• Communicate effectively with both internal and external client groups

Nice-to-have

• Proven track record in leading initiatives, managing cross-functional relationships
• FundSERV knowledge
• Completion of IFIC Mutual Funds Operations Course
• Ability to read/write French
• Unitrax Recordkeeping System knowledge

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• Opportunity to collaborate with other business segments within the bank
• Working with an exciting, close-knit, supportive & dynamic group
• Excellent exposure to communicate with various business partners and stakeholders in Investor Services and within other platforms as appropriate
• A comprehensive Total Rewards Program including bonuses and flexible benefits
• Competitive compensation

Job Summary

Address:

TORONTO, Ontario, Canada

City:

CAN-ON-TORONTO

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

Wealth Management

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2023-07-11

Application Deadline:

2023-07-25

Inclusion and Equal Opportunity Employment

At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.

We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at rbc.com/careers.