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Table Games Floor Supervisor
Company | River Cree Resort & Casino |
Address | Enoch Cree Nation, Alberta, Canada |
Employment type | FULL_TIME |
Salary | |
Category | Gambling Facilities and Casinos |
Expires | 2023-08-29 |
Posted at | 8 months ago |
Overview
- Communicates information on suspicious table activity to the manager.
- Natural ability to engage others in conversation
- Effective stress management skills.
- Provide helpful explanations of our games
- Maintains focus in a busy atmosphere
- Able to complete Game evaluations and Circle of Service audits.
- All other duties as assigned
- Reports player’s gaming activity to management
- Confidence to encourage mutual accountability in service and inspiring others
- Rate players based on their action on the gaming floor
- Coach and provide support to front line associates to help bring their skills to the next level
- Ensure gambling games run smoothly, legally, and according to AGLC and casino rules.
- To look out for the safety of yourself, co-workers and to follow all Health and Safety requirements in the workplace.
- Responsible for checking the accuracy of money and chip transactions at gaming tables
- Able to handle minor concerns or disputes between guests and the casino
- A passion for superior service
- Ability to excel in a fun atmosphere
- Able to work in a smoking environment
- Proven ability to coach and mentor associates.
- Able to work in high stress environments and dealing with conflict situations.
- Excellent interaction skills with the public
- Excellent customer service skills
- Proven ability to coach and mentor associates.
- Experience with table games, rules, and procedures.
- 1-2 years’ experience in the casino industry.
- Minimum 1 year demonstrated experience as Floor Supervisor.
- A competitive wage and excellent benefits.
- Shuttle service from West Edmonton location.
- An opportunity to work within a progressive, exciting team environment.
- An opportunity to work with a skilled Management team.
- All associates participate in our “Circle of Service” program which rewards and empowers individuals who provide outstanding customer service.
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