Student Rights And Responsibility Advisor

Position Job Title: Student Rights & Responsibilities Advisor

Location: Vancouver

Reports To: Manager, Student Advising and Support Services

PRIMARY PURPOSE

As a key member of the Student Affairs team, the SRR Advisor provides guidance and leadership in the education and prevention of non-academic misconduct issues, including but not limited to training, awareness campaigns (e.g., student rights & responsibilities, anti-bullying, respect), and individual consultation and support to employees and students about student conduct matters. The Advisor will investigate reported breaches of student policies, facilitate collaborative sanctioning, relevant committees, and alternative dispute resolution processes, and, if required, bring evidence to the Director of Student Affairs & Services for decision-making and sanctioning.

The Advisor will also provide information and referral support to students who are appealing the institution's decision under other policies (e.g., grade appeals) when requested.

SPECIFIC RESPONSIBILITIES

• Prepare letters in matters of student conduct violations
• Conduct disciplinary background checks concerning students
• Assist with the student disciplinary process related to non-academic matters in accordance with the Code of Conduct by adjudicating cases
• Recommend interim measures, including but not limited to no contact orders in advance of conduct outcomes when necessary, and advises other administrators throughout the process
• Investigate, evaluate, and adjudicate complaints and allegations of violations of the Student Rights & Responsibilities, Sexual violence and harassment, and other relevant policies
• Provide recommendations and support to all stakeholders for cases involving students facing suspension or expulsion
• Act as a resource to the University community on matters related to student services, including academic integrity policies, student conduct, appeals, and complaints resolution
• Receive and document incident reports and prioritize them according to the level concern, contact all relevant stakeholders, and act appropriately to intervene
• Initiate and facilitate the resolution of student conflict and/or other matters pertaining to students
• Follow best practices and keep current with student development research and trends in student safety and conduct
• Meet with students to ascertain the nature and scope of their concerns and advise students on how to proceed under university policy

Accountability

• Create and maintain an online system of reporting conduct incidents and complaints & monitor and maintain accurate data
• Maintain an accurate record of student contacts and faculty concerns, both electronic and physical, within the guidelines set out in Student Affairs
• Collect & maintain the student issues database and files, track and assess patterns of non-academic conduct concerns, and design to ensure the overall effectiveness of the program
• Use database and track cases, including sanction recording and necessary follow-up
• Generate reports based on data concerning safety and conduct on campus and preventive programming offerings and participate in preparing various publications about student rights and responsibilities for students and staff as needed

Student Support

• Proactively respond to student requests, provide recommendations and identify opportunities to enhance student resiliency and problem-solving skills
• Meet with students to ascertain the nature and scope of their concerns and advise students on how to proceed under university policy
• Provide advice, support, and information in a professional manner to students seeking information and guidance concerning student appeals (information about the process), complaints, and concerns and advise students of their right to advocacy support as required

Prevention and Awareness

• Develop, plan, and deliver culturally relevant presentations and undertake group and one-on-one advising, in person or via online channels
• Provide outreach to the campus community regarding student rights and responsibilities
• Collaborate and provide advice to faculty, staff, and other administrators in developing and implementing interventions and programs that reduce policy violations and meet the needs of students
• Develop and provide preventative programs and resources for the campus community
• Create and conduct student workshop sessions regarding the Student Rights & Responsibilities and topics related to non-academic student conduct
• Proactively encourage positive student conduct choices and appropriate behavior via outreach efforts

Department and University Service and Support

• Assist with student life activities and events, including student orientation, convocation, educational programs (e.g., academic integrity), and university transition as needed
• Represent Student Affairs on university-wide committees to ensure timely communication of student issues pertaining to student safety and conduct
• Sit on committees as appropriate or in the absence of the Director in relation to student safety and conduct
• Perform other duties related to the qualifications and requirements of the position
• Provide input into the development of departmental goals, objectives, strategies, operations, and procedures

POSITION REQUIREMENTS

• Experience working in a multicultural environment
• Demonstrated credentials, coursework or additional training in student affairs or services, investigations, or related training and education
• Experience working with international populations and understanding issues and barriers facing international students, intercultural communication, international education systems and cultures, and student development
• Experience in adjudicating, investigating misconduct, student conduct cases, and knowledge and practice of student development theory
• Bachelor’s degree from a recognized post-secondary institution
• 3 years experience or involvement in the student conduct process in post-secondary educational environments

Competencies

• Strong Inter-cultural communication skills
• Demonstrated ability to exercise appropriate judgment independently to make important decisions on matters of varying complexity
• Strong communication skills for delivering accurate information in one-on-one and diverse group situations in both formal and informal settings
• Understanding of the Canadian post-secondary education system and environment
• Resourceful and able to analyze problems, identify key information and issues, and propose effective solutions
• Demonstrated ability to work effectively as a member of the team
• Excellent organizational skills in managing competing tasks and working with minimal supervision
• Knowledge of policies and procedures governing student conduct within a post-secondary and preferably University environment
• Adaptability to changing priorities and developments within the department, University, and post-secondary sector
• Excellent interpersonal and diplomacy skills
• Understanding of the requirements for confidentiality and privacy and freedom of information regulations, and how to address sensitive issues with tact and diplomacy

Diversity and Inclusivity Statement

University Canada West is strongly committed to equity, diversity, and inclusivity within its community and especially welcomes applications from racialized persons / persons of color, women, Indigenous / Aboriginal People of North America, persons with disabilities, LGBTQ2S+ persons, and others who may contribute to the further diversification of ideas.

The University recognizes that applicants may have had obligations outside of work that have negatively impacted their record of achievements (e.g., parental, elder care, and/or medical). You are not required to disclose these obligations in the hiring process. If you choose to do so, the University will ensure that these obligations do not negatively impact the assessment of your qualifications for the position.

If you require any accommodations at any point during the application and hiring process, please contact [email protected].

Land Acknowledgement

The University acknowledges that the territories on which UCW and its campuses are situated are the traditional, ancestral and unceded territories of the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish) and Səl̓ílwətaʔ (Selilwitulh) Nations. We thank them for having cared for this land since time immemorial, honor their graciousness to the students who seek knowledge here and iterate our dedication to valuing the ongoing contributions of Indigenous peoples and communities.

We greatly appreciate your time and efforts in applying for the position at UCW, however, please note only successful candidates will be contacted.