Student Optician - Dufferin Mall, Toronto.

Student Opticians assemble! - Exciting new opportunity!

Full-Time or Part-Time

Dufferin Mall, Toronto, ON.

I'm the Retail Partner of Specsavers Opticians Dufferin Mall, Toronto. I'm looking to build an elite team of individuals to help me and the business deliver the best affordable and accessible eyecare to everyone! I'm looking for individuals who are great with people, love communicating and love what they do.

My goal at Specsavers Dufferin Mall is to make sure you're well looked after, your career supported and most importantly to make sure you love coming to work every day and leave with a smile on your face knowing you've made a difference!

Interested? Want to know more? Are you ready for the challenge and to have some fun? Are you the person I'm looking for? Get in touch!

Want to join us in working for a multi-award-winning retailer, Specsavers? As the fastest growing optical retail group with over 2,700 businesses around the world, we are thrilled to make our arrival in Canada. Join us during this exciting time as we open 200+ Specsavers locations across the nation. We pride ourselves on putting people first, starting with you by providing a fun and supportive working culture for our team.

What you’ll do...

Opticians are at the heart of everything we do and thus it is natural for us to support and nurture the growth and development of Student Opticians. As future eye care professionals, our Students Opticians are empowered and supported by Specsavers, to continue their learning journey within our practices, while being encouraged to further their career growth.

At Specsavers, we understand the value that Student Optician contribute with, while delivering exceptional eye care services through optical expertise (under the supervision and delegation of Licensed/ Registered Opticians) and products in the industry.

About Role

You will work closely with our Licensed/Registered Optician(s), store partners, optometrist(s), store manager, contact lens practitioner, and eye care consultant(s), to achieve the store’s objectives and build customer/patient loyalty. In this role you will be contributing your knowledge and experience, within your permissions as a student, throughout our customer journey in the dispensing process of eyewear. You will be engaging with our patients and customers while discovering or reemphasizing their eyewear needs, educating them on products, walking them through the process of frame selection, and ensuring the consistent delivery of the best quality of service and eyewear that our patients and customers have ever experienced.

Our Licensed/Registered Optician(s) are committed to provide mentorship to Student Opticians and the retail team, to assist with the development of our people and to continuously deliver high standards of services.

Qualifications, Skills, and Experience

• Self-starter with a problem-solving and analytical skill set
• Excellent written, verbal communication and presentation skills
• Have at least 2 yrs. of previous customer service experience, preferably in an optical dispensaryenvironment
• Knowledge of optical theory and technical skills
• Strong organizational, time management and computer skills
• Be enrolled in an Opticianry post-secondary program

Key Responsibilities

• Under the supervision and delegation of a Licensed/Registered Optician on premise:

o Ensure that customers receive guidance with frame selection and a clear understanding of our frame and lens product options, to ensure the proper function of the eyewear based on their visual requirements and needs

o Carry out dispensing measurements accurately, while using Specsavers digital measuring tool, to ensure proper function, comfort and fit of the glasses

o Conducts quality assurance checks and final inspections in-store to ensure that the product we deliver meet the required specifications

o Carry out the eyewear collection procedure accurately and efficiently, using best practice to ensure we deliver a positive and memorable experience for our customers

o Conduct minor adjustments and repairs within your skillset comfort level

• Knows the product portfolio well (frames, lenses, and treatments), as well as promotional offers and incentives to best inform our customers
• Perform other tasks as needed, including store daily closing, maintaining store cleanliness, inventory counts, and other duties assigned
• Be an ambassador for the Specsavers brand at all times, while championing the behaviours and valueswhich Specsavers stands for.
• Keep up to date with contact lens promotions and recommend a contact lens fitting as directed by the Contact Lens Practitioner or Store Manager/Retail Partner.
• Assist the retail team with any opticianry related questions
• Ensure dispensing processes are carried out following the provincial Opticianry professional standards of Practice and Guidelines, and Specsavers best practices
• Proactively engage in professional development opportunities and continuous learning, to improve your skills and product knowledge
• Perform diagnostic testing and other pre-exam testing as required

Our Student Optician position at Dufferin Mall gives you:

• 3 weeks’ vacation, 6 sick days (PT and FT), 1 paid volunteer day per year, and your birthday off
• Access to our internal app where you can easily connect with other Specsavers’ colleagues across the country, share stories, gain rewards, and have easy access to training modules
• Opportunities to advance your career with a professional development plan.
• 2 free pairs of glasses annually. Enjoy discounted rates for additional Specsavers products
• Some student fees paid.
• Extended health plan and our Employee Assistance Program which provides access to services including: counselling, family/elder care support, financial assistance, legal services, health coaching, nutritional guidance, stress management, and leadership tools.

In addition to competitive pay, training, and the opportunity to be with us from the start of our exciting Specsavers journey in Canada – you can be at the forefront for new opportunities and career growth as we expand to reach our target of 200 stores in Canada by 2024.

Our very competitive wage, extended health benefits, and operating hours will be discussed at the interview.

Are you ready to start this exciting new journey with us?

We want to hear from you!