Staff Collections Specialist (Entry Level)

ERM is seeking a motivated, detail-oriented Staff Collections Specialist (Entry Level), who will manage their own collections queue. This individual would need to resolve administrative delinquencies in a timely fashion while managing cash flow in support of DSO reduction. This position will be cross trained to support cash applications in both US and Canada (99% remote opportunity).

RESPONSIBILITIES (include But Are Not Limited To)

• Actively document client issues including promises to pay and client payment issues on AR report via Share Point.
• Research and resolve client issues and payment activity; ability to identify root cause and propose a solution(s).
• Track personal/team performance in order to own personal performance impacting DSO.
• Manage queue assignments including write offs, statement of accounts, running payment history reports, track updated credit ratings.
• Responsible for day-to-day collection activities.
• Use all methods of skip tracing to obtain contact information.
• Work within AR Matrix follow up schedule for client reach outs/escalations.
• Adhere to Collections Policies and Procedures
• Ensure DSO/Collections objectives established by the Division are met and support the business growth.
• Inquire on delinquent accounts via phone, email, portal, web-inquiry.

Requirements

• Must be Intermediate level in Excel.
• Minimum experience 3-5 years.
• High School Diploma (bachelor's preferred)

Who We Are

As the largest global pure play sustainability consultancy, we partner with the world’s leading organizations, creating innovative solutions to sustainability challenges and unlocking commercial opportunities that meet the needs of today while preserving opportunity for future generations.

At ERM we know that creating a diverse, equitable and inclusive work environment is an essential part of making our company a great place to build a career. We also see our diversity as a strength that helps us create better solutions for our clients. Our diverse team of world-class experts supports clients across the breadth of their organizations to operationalize sustainability, underpinned by our deep technical expertise in addressing their environmental, health, safety, risk and social issues. We call this capability our “boots to boardroom” approach for its comprehensive service model that allows ERM to develop strategic and technical solutions that advance objectives on the ground or at the executive level.

Please submit your resume and brief cover letter. Based on review of these responses, shortlisted candidates will be invited for interviews.

ERM does not accept recruiting agency resumes. Please do not forward resumes to our jobs alias, ERM employees or any other company location. ERM is not responsible for any fees related to unsolicited resumes.

ERM is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Thank you for your interest in ERM!