Store Manager - Yonge Street

POSITION SUMMARY:

The Store Manager reports directly to the District Manager and is responsible for running the daily operations, ensure overall store success driving sales, reinforcing operations, merchandising and beauty advisor development as well as overall service and brand integrity for the individual boutique.

Responsibilities:

• Manage, supervise and train staff
• Recruit, hire and train Beauty Advisors and future management candidates
• Develop a skincare customer base
• Develop a preferred customer registry for follow-up phone calls, product launches, and exclusive events
• Maintain L'Occitane standards and hold staff accountable for providing quality customer service and achieving sales goals
• Acquire extensive knowledge of L’Occitane skincare product lines
• Provide outstanding customer service
• Advise and assist customers with their choices of products for themselves and for gifts
• Communicate L'Occitane standards and expectations to management team and sales associates
• Analyze and review sales associates performance
• Acquire strong product knowledge of the entire L'Occitane product line
• Maintain, train and coach L'Occitane visual and merchandising standards
• Develop coaching logs and refine selling techniques on store wide and individual basis

Requirements:

• Proven ability to motivate a sales force
• 3+ years of work experience in retail sales
• Basic math skills are necessary.
• Excellent oral and written communication skills required.
• Must present a positive professional and energetic attitude
• Computer literacy including MS Office a plus
• Must possess a passion for customer service and selling

What we offer in exchange for your efforts:

• Medical, Dental, Vision Insurance
• Paid Vacation
• Generous discount
• A warm, open, fun and friendly working environment
• A highly competitive salary/compensation
• RRSP
• Outstanding benefits for fulltime employment:
• Bonus opportunities

All Applicants:

United States Applicants Only:

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