Site Manager - West Haven Terrace

Being a Site Manager is like running a small community, it is not just a job, but a lifestyle dedicated to bettering people’s lives! As a Site Manager, you get to give people a safe and welcoming home environment and build lasting relationships. At Broadstreet Properties, we have had tenants living with us for 10+ years! Are you ready to take on this new rewarding challenge and experience the feeling of giving someone the keys to their new home? If so, apply today and you could be the Site Manager of our West Haven Terrace apartments in Leduc, AB!

Your contributions to the team include:

• Responsible for maintaining a high level of tenant satisfaction through excellent customer service and communication
• Manage rent collections and service reminders and 14-day Notices to residents who are late in making rental payments as per the Broadstreet collection policy
• Work with the Leasing team to ensure that vacancies goals are met including showing available suites and administering leasing applications
• Manage site office schedule requirements to accommodate walk-in traffic, after-hours showing, payments, and other tenant relations issues
• Oversees and schedules resources appropriately to ensure suites are clean, repaired, and ready for new tenants with minimal downtime
• Manage all day-to-day administrative functions in the site office and as directed by Area Manager
• Regularly inspects grounds, interior hallways, and all common hallways and makes recommendations for physical repairs and/or replacement and creates work orders as needed
• Responsible for all move-in and move-out scheduling, coordination, and inspections
• Responsible to be the first call for responding to emergency situations
• Site Manager will follow and uphold all Broadstreet Properties’ policies and procedures as outlined in the Operations Manual, Employee Handbook and as directed by the Area Manager
• Conducting pre and post move out walk through with tenants and communicate any costs associated with needed repairs
• Confirms that all vacant units/areas are ready to lease
• In winter, the Site Manager will be responsible for supervising the snow removal process, having cars moved so the lot can be thoroughly cleaned
• Conduct by-annually suite inspections
• Be an active participant in meetings and offer recommendations /ideas on operations and processes

What you need to be successful:

• Minimum 3 years of experience in a management role
• High degree of professionalism/Diplomacy
• High degree of resourcefulness, flexibility, and adaptability
• Computer literacy, including effective working skills in MS Word, Excel, and e-mail
• A valid driver’s license

The perks:

• Yearly health and wellness benefit
• RPP eligibility after one year
• Employer paid extended health, vision, and dental coverage (including family)
• In-house professional development opportunities
• Employee and Family Assistance Program
• Employee recognition program

Why Broadstreet?

Broadstreet Properties is a family owned and operated property management company partnered with Seymour Pacific Developments to build apartment and townhome communities. We are a growing organization made up of diverse team members who are motivated to continuously innovate our approach to asset management. We consider employee wellbeing a priority and are dedicated to protecting the health and safety of our teams while ensuring a workplace that is respectful of everyone. Broadstreet Properties Ltd. practices equal opportunity hiring and onboarding processes and is committed to creating an inclusive environment for all employees irrespective of race, colour, religion, sexual orientation, gender identity, or any other status protected by law.

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