Shiseido Sales & Education Executive

Job title: Sales and Education Executive

Reports to: National Sales Field Director

Location: Greater Toronto Area

Company overview

Shiseido was founded in 1872 as Japan’s first Western-style pharmacy in the upscale Ginza district of Tokyo and is one of the oldest cosmetic companies in the world. With over 150 years of dedicated service, superior products and unparalleled technology, Shiseido’s mission “Beauty Innovations for a Better World” is to identify new, richer sources of value and use them to create beauty in the lives and cultures of those it serves.

At Shiseido, we hold a traditional Japanese value of “Omotenashi”, the spirit of welcoming and care that cannot be translated in words. Through this spirit, we practice thoughtfulness, dedication to the needs of others and meticulous attention to every aspect of our products and service.

Job purpose

Provide strategic, operational, and creative leadership to assigned retail accounts. Develop strong relationships with the retail management and staff to achieve sales targets for assigned brands.

Key responsibilities include development and execution of marketing plans, sales strategies, and special events to achieve retail and net sales plans. Manage and mentor retail store teams by implementing education strategies for product knowledge and selling techniques.

Duties and responsibilities

Sales Planning & Execution

• Maximize profit contribution by increasing sales, managing expenses, and negotiating retailer support
• Achieve net and retail sales targets for assigned brands for accounts by partnering with retail management to develop seasonal strategies and operational plans
• Motivate, and manage sales staff with product knowledge, client relationship techniques and implement marketing initiatives

Account Service

• Plan, execute and participate in special events to create animation, engagement and ROI
• Conduct seasonal marketing presentations to all accounts
• Plan and execute marketing plans for assigned brands
• Conduct business reviews in key accounts
• Provide exceptional service to assigned store accounts
• Work with store management teams to analyze the retail results and identify opportunities to develop the business to achieve and exceed sales plans

Motivating and Educating Retailer Beauty Advisors

• Maximize job satisfaction, increase productivity and reduce turnover rate
• Manage, mentor and develop Beauty Advisors in all assigned stores
• Provide in-store coaching of business skills, product knowledge and selling techniques

Manage Sales Support and T&E Expenses

• Manage and monitor Travel and Entertainment expenses for assigned territory
• Manage and monitor Sales Support Expenses such as Freelance recruitment, retention, and productivity for ROI, Tester budgets, Special Events expenses, etc

Upholding the Shiseido Corporate and Brand Values

• Representing the brand image by upholding the corporate brand values and standards in corporate and public settings
• Be proactive and creative with problem-solving attributes to evolve with market conditions
• Communicating the Shiseido corporate culture and Brand story

Qualifications

• Preferred experience with retail environment, customer service, business development
• Strong leadership, analytical, negotiating, and organizational abilities
• Excellent organizational skills
• Minimum 5 years retail sales experience ideally in the cosmetic industry
• Valid driver’s license and the ability to travel to all assigned accounts
• Excellent computer skills including Microsoft Outlook, Excel, Word, and PowerPoint
• University Degree or College Diploma in Business related disciplines
• Must be detail oriented and ability to multi-task

Direct reports

• Freelancers

We thank all applicants for their interest, however, only candidates selected for an interview will be contacted.

At Shiseido Canada, we recognize the value of fostering a diverse, equitable, and inclusive organization and are committed to eliminating barriers faced by members of equity-seeking groups (women, Indigenous, Black, racialized, LGTBQ2S+, people with disabilities, and new immigrants) in the construction industry. Our DEI vision is to build an organization where everyone has access to the same opportunities, experience equitable outcomes, and can thrive and reach their full potential.

We value the diversity of the people we hire and serve. Shiseido Canada is an equal opportunity employer. If you require accommodation during the recruitment process, please advise us so that suitable accommodations can be made. We can be reached at [email protected].