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Specialist, Designated Beauty Advisor (Dba) - Chantecaille
Company | Holt Renfrew |
Address | Mississauga, Ontario, Canada |
Employment type | FULL_TIME |
Salary | |
Category | Retail |
Expires | 2023-07-11 |
Posted at | 11 months ago |
Holt Renfrew offers you an inspiring, fashion-driven environment with opportunities to learn and grow. From our incredible partnerships with iconic luxury brands, to our commitments to corporate social responsibility, you will be inspired every day.
A job at Holt Renfrew offers a competitive total compensation, a generous employee discount, pension, and health & dental benefits, tuition assistance, and continuous learning and development.
Specialist, Designated Beauty Advisor (DBA)
The Specialist, Designated Beauty Advisor develops deep, long lasting relationships with customers that lead to an increase in sales, service, and loyalty. The Specialist (DBA) is also responsible for the achievement of the sales target of their assigned brand. The compensation for this role is commission-based and is directly tied to achievement of personal sales and brand volume targets.
Specific responsibilities include (but are not limited to) the following:
Holt Renfrew is an equal opportunity employer committed to fostering a diverse and inclusive workplace. Our future success depends on the perspectives and contributions of all our employees -- their diverse backgrounds, abilities and experiences make our business stronger. If you are contacted for a job opportunity and require accommodation, please email [email protected] and let us know so we can ensure you have an accessible candidate experience throughout the recruitment process. All requests are confidential and used only to meet candidate needs.
A job at Holt Renfrew offers a competitive total compensation, a generous employee discount, pension, and health & dental benefits, tuition assistance, and continuous learning and development.
Specialist, Designated Beauty Advisor (DBA)
The Specialist, Designated Beauty Advisor develops deep, long lasting relationships with customers that lead to an increase in sales, service, and loyalty. The Specialist (DBA) is also responsible for the achievement of the sales target of their assigned brand. The compensation for this role is commission-based and is directly tied to achievement of personal sales and brand volume targets.
Specific responsibilities include (but are not limited to) the following:
- Perform floor recovery, visual merchandising, price change, and related sales support tasks
- Resolve all customer service issues and partner with selling management on any issues outside of guidelines
- Exceed all sales and service personal goals and targets
- Build a loyal personal client base by constantly acquiring new customers, developing existing clients, and retaining loyal clients
- Exceed all sales and service brand goals and targets
- Comply with all Health & Safety policies and requirements
- Attend all educational sessions offered including product knowledge, vendor, and Holt Renfrew seminars
- Maintain solid relationships with buyer, vendor, and selling manager
- Share expert level of product knowledge with entire store selling team
- Perform other duties, as assigned
- Consistently deliver extraordinary service to all customers
- Communicate regularly with personal clients through phone, mail, and electronic methods regarding in-store events, merchandise requests, sales follow-up, birthdays, etc
- Drive brand sales by identifying key marketing opportunities, event execution, assortment recommendations, etc.; communicate suggestions to store management on a routine basis
- Minimum of two or more years’ experience in a commission-based sales environment
- Highly collaborative; working with and through others in a team-oriented environment
- Proven ability to exceed sales targets
- High school diploma
- Able to work in a fast-paced environment that requires a high degree of multi-tasking with minimal supervision
- Able to work a flexible work schedule based on the needs of the customer that includes nights, weekends, and holidays
- Entrepreneurial, competitive, self-confident, and self-motivated
- Prior retail sales experience as a product specialist in a luxury environment preferred
- Contribution to financial objectives
- Individual objectives linked to the achievement of department goals
- Feedback from internal and external clients
Holt Renfrew is an equal opportunity employer committed to fostering a diverse and inclusive workplace. Our future success depends on the perspectives and contributions of all our employees -- their diverse backgrounds, abilities and experiences make our business stronger. If you are contacted for a job opportunity and require accommodation, please email [email protected] and let us know so we can ensure you have an accessible candidate experience throughout the recruitment process. All requests are confidential and used only to meet candidate needs.
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