Sga Analyst Jobs

About IntouchCX
IntouchCX is a global customer care and technology company that provides value-driven, future-forward solutions. For over 20 years, we have been the people and technology behind the world’s biggest brands, empowering human potential through our artificial intelligence division, Laivly, and driving change for our client partners through actionable insights and analytics.
For more on our culture, follow the link to Our Story - https://youtu.be/GinyJ-abWJs
About The Job
We are changing the way people think about customer service, and we need your help!
We are seeking a Salary, General & Administrative Expense Analyst (SG&A Analyst) to join our Finance team. We’re looking for someone with the vision, experience and passion to make a tangible contribution to our entrepreneurial culture. The ideal candidate will have an analytical mindset and a drive to deliver accurate results for our management team and clients.
As SGA Analyst, You Will…

• Manage financial planning, budgeting, and forecasting for key expense accounts, including but not limited to salaries & fringe benefits, occupancy, systems, marketing, and travel across the global departments
• Provide recommendations to department leaders and executive to improve financial performance execution on key areas of spend
• Escalate any financial issues to management
• Provide recommendations to improve forecast accuracy and timeliness
• Lead real-time financial performance monitoring
• Collaborate with senior members of the accounting and finance teams, as well as department leaders who are responsible for significant spend
• Use popular financial planning and analysis software to build reporting, dashboards, specific to each department receiving support
• Create variance analysis reports and financial models for executive consumption and decision making
• Present detailed monthly financial reports to managers
• Develop new processes and models to capture and report on data more efficiently

Requirements
As SGA Analyst, You Have…

• Strong knowledge and background in financial analytics, including forecasting and budgeting
• Intermediate to advanced Microsoft PowerPoint skills
• Proven interpersonal and communication skills to develop internal relationships/ partnerships with multiple stakeholders
• Analytical and problem solving experience with attention to detail
• Advanced skills with a financial planning, modelling, and reporting/dashboard tool (Workday Adaptive experience is preferred)
• Proven ability to work effectively in a team environment as well as independently with minimal supervision
• Exceptional organizational and multitasking skills, with the ability to complete tasks quickly in a high energy environment
• Advanced Excel knowledge
• CPA designation
• Post-secondary education in Business Administration, Economics, or similar discipline

IntouchCX provides Equal Employment Opportunities in accordance with all provincial and federal laws. IntouchCX is committed to ensuring equality of opportunity in all aspects of employment and does not discriminate based on protected characteristics.
Intouch CX is committed to accommodating persons with disabilities. If you need accommodation at any stage of the application process or want more information on our accommodation policies, please let us know.
By signing this application, the applicant consents to IntouchCX collecting, using and retaining his\her personal information for purposes relating to the application process and if hired, the employment relationship.
Any and all personal information collected is held in the strictest confidence and in accordance with all applicable Privacy Laws.
Benefits
Benefits of Working as a SGA Analyst…

• Competitive salary at $85,000 CAD (dependent on experience, certifications, and portfolio)
• Industry-leading medical, vision, and dental benefit plans + paid time off benefits
• Amazing career growth opportunities