Senior Retail Specialist Jobs

Do you love to win? Are you a natural born leader? Are you looking to make a positive impact in the exciting world of e-Commerce, last mile delivery, logistics management and retail? Then FedEx has the perfect opportunity for you.

FedEx is actively seeking a Senior Retail Channel Management Specialist responsible for strategy development, alliance relationship building, contract management, revenue, package drop-off and hold-at-location growth, promotional campaign management, account administration and support, market intelligence, competitive monitoring and building ways to grow our shared lines of business with large retailers like Staples, Penguin Pick-up, Packaging Depot and other FedEx Authorized Ship Centres across Canada.

The position is located in Mississauga, ON and is currently on a Hybrid work model.

Job duties:

• Assists/provides input in developing recommendations and supporting the annual retail marketing planning process.
• Interprets quarterly campaign tracking program reports to ensure accurate and confident analysis of effectiveness of specific marketing programs including return on investment.
• Be the voice of the customer and be responsible for developing the digital channels, content.
• Able to use facts and data to support claims, trends and recommendations.
• Acts as the daily business lead for specific FedEx retail channel agents and/or automation platforms.
• Oversees ongoing analyses and documentation of business requirements, opportunities and problems as they relate to retail agents for future program enhancements and channel improvement.
• Negotiates business development opportunities, manage various stages of retail agent lifecycle and ensure an ongoing mutually beneficial FedEx/Retail Agent program delivery, contributing to positive revenue and volume growth, along with meeting customer experience goals.
• Ability to build business review presentations and deliver value to retailers through formal presentations.
• Work to align, strategize and gain buy-in, budget and execute growth initiatives and campaigns to win share of wallet and share of market.

Knowledge, Skills and Abilities Required:

• Ability to work under minimal supervision, develop and execute strategy for one or more marketing initiatives.
• Minimum 5 years in Channel Management and Retail experience
• Minimum 4 years of experience in Account Management and sales experience
• Ability to communicate complex messages clearly and effectively to a wide range of audiences ranging from frontline employees to senior level executives.
• Customer facing with the ability to present to internal and external C-Level stakeholders
• Analytical problem solver with a dash of healthy creativity
• Bachelor’s or Master’s degree in Marketing / Business Administration

Some awesome perks to working at FedEx:

• A fun and diverse team within an organization that has been named a Great Place to Work® and recipient of several Best Places to Work™ awards, among others
• A competitive salary and incentives
• A Career Investment Fund with up to $5k a year for programs or tuition reimbursement
• Discounted FedEx services, flights, hotels, entertainment and car rentals
• Strong Community Service programs including diverse volunteer, charity, and fundraising initiatives to give back to both local and global communities
• A progressive benefits programs, including health and dental coverage and pension plan

This is a dynamic, high pace, fun opportunity to work with an award-winning team in one of the most recognized brands in world.

If you think you can deliver on this exciting opportunity, please attach your updated resume when applying. We thank all applicants and will contact you directly if selected for an interview.